Provenir's 2006 Banking Technology User Forum a Success!
 Participants from 18 organizations gather to learn from each other and from Provenir experts
October 10, 2006
(Parsippany, New Jersey, USA) - Financial services executives, architects, project and business managers representing 18 financial organizations came to Short Hills, NJ for Provenir's 2006 Annual User Forum. Together with industry experts and Provenir senior staff, the attendees shared and gained insights from the experience of others, exchanged ideas and challenges and learned how to best leverage their investment in the Provenir platform across the entire customer lifecycle. An overwhelming majority of the attendees stated that the information and skills learned during the conference can be applied to their work, that the technical depth of the forum met their goals, and that the conference fully met their expectations.
One of the forum's highlights was the introduction of Provenir's upcoming Release 6.0, including live demonstrations of selected features. "We were excited to have the opportunity to demonstrate how Interaction Manager can be used to extend the number of channels that our clients can use to interact with their customers" said Lorraine Webster, Provenir's Director of Offering Management. "The forum allows us to share our latest innovations, preview upcoming releases of the software and obtain feedback about features that are most important to our customers," she added.
"The forum is an excellent opportunity for our customers to exchange experiences, ideas and challenges. It also allows us to demonstrate our latest software innovations and obtain feedback on features that are important to our customers" said Lawrence Smith, the founder and CEO of Provenir in his opening speech. He welcomed the participants to the forum and added that "The opportunity to hear from all of our customers makes the forum invaluable to Provenir."
In addition to learning from the experience of others, Provenir's customers used the forum to gain insight into both technical and business best practices for improving their time-to-market and position in today's highly competitive financial marketplace.
The conference highlights included:
- Demonstrations from Provenir's development team showing how the Provenir Platform can be used to interact with customers through a variety of channels including the internet, PDAs, email and cell phones
- Alan Hackney (CIO, AIG Consumer Finance Group) and Matthew Elsom (Sales Director, Provenir, UK) described the use of Provenir's Global Edition in implementing AIG's CFG global automated loan origination system
- Max Cann (Provenir Commercial Markets Segment Leader) and Matei Sanders (Provenir Sales) demonstrated how the Provenir Platform can be used to automate the lending process for Commercial loans
- Steve Williams, principal of Cornerstone Advisors, Inc. reviewed the organizational best practices that leading banks are applying to leverage new technologies for making credit decisions and delivering lending products
- Paul Herman, Executive Vice President, Small Business Production, California Bank & Trust discussed the business drivers behind his bank's decision to implement a new small business loan origination system using Provenir.
- Jean Morissette (Senior Vice President, Key Bank National Association) and Mike McDermott (Senior Vice President, TD BankNorth) led a panel discussion on the challenges and successes encountered by users during implementation
- Gil Tene, VP Technology and CTO of Azul Systems, described methods of delivering massively scalable, practical memory heaps for addressing increased data capacity demands in financial applications.
Many of the participants attended last year's user forum and a large majority of them confirmed their plans to attend next year.
Planning is already underway for next years User Forum. Location and dates will be forthcoming.
About Provenir
Provenir is a leading provider of enterprise software for managing the customer lifecycle. Founded in 1992, the company's historical focus on solutions for the financial industry has led to successful implementations at major banks and credit institutions. This proven ability to handle key financial data and processes is now enabling companies in other industries to make use of the Provenir Platform to manage their customer lifecycle interactions.
Companies use Provenir software to create customized systems from a common architecture, letting IT and business collaborate to maximize profitability of operations that impact financial performance. Business applications of Provenir technology include originations, prospecting, account management, collections and recovery, customer service, security, and compliance.
Provenir is privately held, with headquarters in Parsippany, New Jersey. Customers in the United Kingdom and continental Europe are served from offices in London. Asia/Pacific operations are headquartered in Hong Kong. Information about Provenir, the Provenir Platform, and professional services are available on the company's website at www.provenir.com.
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