Professional Services
The Professional Services team helps our clients to quickly and effectively implement business solutions using the Provenir Platform. The team includes highly skilled platform architects, accomplished platform consultants, configuration analysts, business analysts, project managers, and project directors.
Provenir Professional Services offers an array of services that span the entire application life cycle and focuses on three key areas:
Provenir's exclusive Rapid Solutions Delivery (RSD) methodology is a comprehensive process designed to get our clients up and running in full production as quickly as possible. The Rapid Solutions Delivery methodology combines Provenir’s project experience with industry standards and adds value to all domestic and international engagements. It includes project management and quality assurance procedures to ensure that performance of the delivery process is tracked and measured. It is an incremental and iterative approach that puts prototyped solutions in front of the business early on to minimize risk.
Provenir's exclusive quality-driven Rapid Solutions Delivery methodology is an important element of all of their Professional Services engagements. It lays the foundation for a disciplined approach to the project life cycle, project planning, and quality control which results in a high quality accelerated development process. The Rapid Solutions Delivery Methodology includes requirements definition, project management, configuration, benchmarking, and capacity planning.
Provenir’s Rapid Solutions Delivery Features and Benefits
Implementation Services
These services include end-to-end development of a complete solution to the client’s specifications. Professional Services personnel work with the client’s business analysts to understand the domain and with the client’s IT department to create an automated and optimized business application. They rely on proven best practices and the Rapid Solutions Delivery (RSD) methodology to successfully and efficiently install and configure the Provenir solution. The team can also provide expertise in infrastructure and architectural definition.
Mentoring
Provenir Professional Services experts can act as mentors for the client’s design and development teams by working alongside them, advising on best practices, assisting with tuning and refinement of systems, and building the client’s self-reliance and skill sets.
Short-Term Task Assistance
Service professionals come on to a project as members of the client’s extended development team. They assist in code development, application integration, data linkages, and other scoped tasks. This offering can also include assistance for system maintenance and support from a configuration or infrastructure perspective. PS teams can also be contracted to work on a part time basis on the client’s behalf. Daily, weekly, or longer work tenures are possible by arrangement.
Platform Optimization Service
Provenir specialists work with the client to identify and remove processing bottlenecks, audit existing configurations and make recommendations to optimize usability and configurability of the solution. Services personnel call upon implementation experience at similar client sites and in-depth knowledge of new product features that can be brought to bear on a problem situation.
Provenir Professional Services offers an array of services that span the entire application life cycle and focuses on three key areas:
- Implementation Services
- Short-Term Task Assistance
- Platform Optimization Service
Provenir's exclusive Rapid Solutions Delivery (RSD) methodology is a comprehensive process designed to get our clients up and running in full production as quickly as possible. The Rapid Solutions Delivery methodology combines Provenir’s project experience with industry standards and adds value to all domestic and international engagements. It includes project management and quality assurance procedures to ensure that performance of the delivery process is tracked and measured. It is an incremental and iterative approach that puts prototyped solutions in front of the business early on to minimize risk.
Provenir's exclusive quality-driven Rapid Solutions Delivery methodology is an important element of all of their Professional Services engagements. It lays the foundation for a disciplined approach to the project life cycle, project planning, and quality control which results in a high quality accelerated development process. The Rapid Solutions Delivery Methodology includes requirements definition, project management, configuration, benchmarking, and capacity planning.
Provenir’s Rapid Solutions Delivery Features and Benefits
| Provenir RSD FEATURES | Provenir RSD BENEFITS |
|---|---|
| Strong emphasis on joint gathering of requirements and prioritization with clients | Achieving the most efficient business solutions |
| Development activities coordinated with clients | Easier, hassle-free, customer acceptance |
| Prototyping |
Users can learn the IT capabilities and have direct impact on final solutions |
| Iterative development and implementation processes | Flexibility to adjust required performance |
| Clearly agreed and defined activities | Higher productivity |
| Time-boxing |
Realistic estimates of time and costs per cycle |
Implementation Services
These services include end-to-end development of a complete solution to the client’s specifications. Professional Services personnel work with the client’s business analysts to understand the domain and with the client’s IT department to create an automated and optimized business application. They rely on proven best practices and the Rapid Solutions Delivery (RSD) methodology to successfully and efficiently install and configure the Provenir solution. The team can also provide expertise in infrastructure and architectural definition.
Mentoring
Provenir Professional Services experts can act as mentors for the client’s design and development teams by working alongside them, advising on best practices, assisting with tuning and refinement of systems, and building the client’s self-reliance and skill sets.
Short-Term Task Assistance
Service professionals come on to a project as members of the client’s extended development team. They assist in code development, application integration, data linkages, and other scoped tasks. This offering can also include assistance for system maintenance and support from a configuration or infrastructure perspective. PS teams can also be contracted to work on a part time basis on the client’s behalf. Daily, weekly, or longer work tenures are possible by arrangement.
Platform Optimization Service
Provenir specialists work with the client to identify and remove processing bottlenecks, audit existing configurations and make recommendations to optimize usability and configurability of the solution. Services personnel call upon implementation experience at similar client sites and in-depth knowledge of new product features that can be brought to bear on a problem situation.
We deliver services for our client-configurable software platform that provides enterprises with a single architecture and development/execution environment for creating a wide range of automated workflows and processes associated with managing the customer lifecycle. Add-on products, Solution Packs, help jumpstart implementations of client-specific solutions.
