The Provenir Platform enables companies to centrally manage, reuse and systematically execute their business policies and procedures by effectively configuring and deploying decisioning applications throughout the customer lifecycle. It provides a flexible, SOA solution featuring modularity, efficiency, agility and multi-channel support.



The Platform supports many different business functions and lines of business throughout the customer lifecycle. It can be applied to various initiatives in Marketing, Customer Acquisition, Customer Management, and Collections & Recovery, including:
  • Balance building
  • Cross-sell & up-sell
  • Delinquency & collection actions
  • Deposit account opening
  • Direct marketing
  • Loan origination/underwriting
  • Pricing & fee determination
  • Product bundling
  • Regulatory compliance (such as Basel II)
  • Retention & renewal activities
  • Strategy management
  • Voice response system interactions
  • Channel management
  • Call center scripting
  • Scoring
  • Risk-based pricing
  • Fraud control
  • Outside agencies

Well established at global banks and credit institutions, the Provenir Platform is used across lines of business including small business, commercial, auto, sub-prime auto, personal lending and credit card. Business applications of Provenir technology include originations, prospecting and target marketing, account management, collections and recovery, customer service, and compliance.

Provenir also provides Solution Packs as add-ons to the Provenir Platform. Solution Packs jumpstart the implementation of client specific solutions by providing a comprehensive data model, basic validation rules, common 3rd party data integrations and starter web pages, workflows and processes. The solution Packs also include test plans and specifications for all included business functions.

Provenir provides clients with enterprise software for managing all phases of the customer lifecycle including loan origination solutions for auto, consumer, small business and commercial as well as collections and multi-channel communications.

The Provenir Platform promotes collaboration and innovation for all products and phases of the customer lifecycle. Read More

Provenir designs, develops and markets a single enterprise software platform that enables the implementation of innovative solutions across the multiple phases of businesses’ customer lifecycle. Read More

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