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Telco

Dynamic decisioning and frictionless applications that reduce losses
and increase revenue across the subscriber lifecycle.
135%
increase in conversions
mtn
<10 s
Approvals in <10 seconds
rac
6x
decisioning capacity improvement
tbi bank

Enable frictionless call center, in-store, and online experiences, with dynamic decisioning and robust analytics for improved decisioning accuracy across the entire subscriber lifecycle.

Streamline onboarding and automate decisioning for real-time approvals – and improved customer satisfaction.

  • Streamline customer onboarding and reduce abandonment, with fully automated, seamless application and decisioning processes
  • Improve the customer experience and minimize processing latency with autoscaling infrastructure
  • Eliminate silos that slow you down, with a holistic, end-to-end platform that combines data, case management, decisioning, and embedded intelligence

Enable personalized upsell/cross-sell offers to maximize customer lifetime value, while accessing robust data sources to assess fraud and credit risk for improved decisioning accuracy.

  • Make accurate fraud and credit risk decisions, with easy access to a wide variety of traditional and alternative data sources, including KYC, open banking, credit risk, affordability and more
  • Assess risk quickly and easily across pre-paid, post-paid, and bundled services, with a more holistic view of your customers
  • Optimize risk decisions and customer value across the entire lifecycle, with embedded intelligence at onboarding and beyond

Balance risk with growth opportunity – agile decisioning solutions enable you to respond to market changes and consumer demands quickly, so you can support sustainable growth while mitigating customer churn.

  • Continuously optimize your strategy to reflect business goals, with embedded intelligence, pre-configured reports, and visualization dashboards that offer real-time views of decisioning performance
  • Get new product and service offerings to your customers faster with the ability to make changes in real-time, without IT and outside vendor reliance (but we’re here to help if you need us)
  • Quickly identify accounts at risk of churn or default, with predictive analytics that identify behavioral and risk patterns of your subscribers
Deliver frictionless applications and seamless customer experiences
Streamline onboarding and automate decisioning for real-time approvals – and improved customer satisfaction.
  • Streamline customer onboarding and reduce abandonment, with fully automated, seamless application and decisioning processes
  • Improve the customer experience and minimize processing latency with autoscaling infrastructure
  • Eliminate silos that slow you down, with a holistic, end-to-end platform that combines data, case management, decisioning, and embedded intelligence
Maximize activations and customer lifetime value while minimizing risk
Enable personalized upsell/cross-sell offers to maximize customer lifetime value, while accessing robust data sources to assess fraud and credit risk for improved decisioning accuracy.
  • Make accurate fraud and credit risk decisions, with easy access to a wide variety of traditional and alternative data sources, including KYC, open banking, credit risk, affordability and more
  • Assess risk quickly and easily across pre-paid, post-paid, and bundled services, with a more holistic view of your customers
  • Optimize risk decisions and customer value across the entire lifecycle, with embedded intelligence at onboarding and beyond
Evolve strategies with ease while minimizing churn
Balance risk with growth opportunity – agile decisioning solutions enable you to respond to market changes and consumer demands quickly, so you can support sustainable growth while mitigating customer churn.
  • Continuously optimize your strategy to reflect business goals, with embedded intelligence, pre-configured reports, and visualization dashboards that offer real-time views of decisioning performance
  • Get new product and service offerings to your customers faster with the ability to make changes in real-time, without IT and outside vendor reliance (but we’re here to help if you need us)
  • Quickly identify accounts at risk of churn or default, with predictive analytics that identify behavioral and risk patterns of your subscribers

How can we optimize

your Telco strategy?

How can we optimize your Telco strategy?

Discover where we help and when we’re used.

Credit Risk Onboarding

Seamless credit risk onboarding for merchants and customers.

Customer Management

Proactive customer engagement to maximize lifetime value.

Collections

Fair collections strategies to maximize the chance for ongoing credit relationships.

Fraud & Identity

Smarter application fraud detection and streamlined investigations.

TELCO RESOURCE LIBRARY

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Balance risk with opportunity across the customer lifecycle.