The way consumers interact with financial services products is changing, rapidly – consumers expect instant decisions, personalized offers and automated, digital experiences. And there is a need to gain deeper insights from more data sources to power a new level of decisioning speed and accuracy, financial inclusion and fraud prevention.
In this interview with Financial IT, Carol Hamilton, SVP, Global Solutions for Provenir, discusses how alternative data and AI play a huge role in improving risk decision-making, supporting fraud prevention and making financial services more accessible and inclusive.