Younger generations’ expectations of engaging or interacting with a bank or financial institution is very different from that of previous generations. These digital native consumers expect instant decisions, personalized offers, and automated, digital experiences. This requires
In this InformationWeek article, Kathy Stares, Executive Vice President, North America for Provenir, shares her thoughts on how banks and FIs can gain deeper insights by using more data sources, AI and machine learning to power a new level of decisioning speed and accuracy.