Whether banks partner with fintechs to speed up the digital journey or compete against them, one thing is for sure, the real ‘Big Bang’ in digital transformation has yet to come. Many point to partnerships with fintech companies as the best approach for many financial services providers to efficiently accelerate digital transformation.
In this World Finance article, Carol Hamilton, Senior Vice President, Global Solutions at Provenir, along with other industry experts, shares her perspectives on the digital journey, citing that true digital transformation moves beyond technology and requires companies to shift how they think and interact with customers to meet their needs for a more engaging and memorable digital banking experience.