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CSRSA Live Webinar: Delight Customers – Deter Fraudsters


June 28, 2022 | Jonathan Pryer

Buy now pay later is here to stay and exploding with providers offering financing for everything… from electronics and fashion to home services and a whole range of consumables.

Consumers are adding BNPL payments to their existing lending debts at a blinding pace. FinTechs are leading the charge in BNPL offerings however traditional lenders are rapidly going to market with solutions to compete. The global BNPL industry is now around 24 billion dollars, and experts are saying the industry will grow as much as 15 times its current volume by 2025.


1. Cheryl Woodburn serves as Country Manager for Canada at Provenir, a global leader in AI-powered risk decisioning software. Cheryl manages all operations as Provenir responds to the record-breaking growth the company is experiencing in North America.

Cheryl has more than 25 years of experience in global software, analytics, data and technology markets, Prior to joining Provenir, Woodburn served as Vice President, Sales at Equifax. She also served as in senior leadership roles at FICO and IBM, overseeing sales and customer success teams, sales enablement, and business operations. Cheryl received a Bachelor of Science degree from McMaster University in Hamilton, Ontario.

2. Michael Shurley is the Vice President of Presales Solutions at Provenir and has more than two decades of experience working for financial services software vendors. Prior to joining Provenir in 2015, Michael was the Director of Industry Solutions at CapitalStream, a leading loan origination software provider, and the Director of Sales Consulting at AFS, a leading commercial loan servicing provider. Earlier in his career, Michael worked for both Wells Fargo Bank and Prudential Financial.