As the global debt landscape grows increasingly complex, organisations face the challenge of balancing effective debt management with exceptional customer experience. This exclusive roundtable will focus on strategies for managing and mitigating the growing debt bubble, with a particular emphasis on delivering a Gen Z-centric customer experience and achieving the delicate balance of improving customer satisfaction while reducing operational costs. Participants will gain insights into innovative approaches to debt recovery, cost optimisation, and customer engagement.
Key Discussion Points:
- Managing and Mitigating the Growing Debt Bubble:
Addressing the challenges of rising debt levels and their impact on businesses. - Delivering a Gen Z Customer Experience:
Meeting the expectations of a generation that values speed, convenience, and personalisation. - Achieving the Seemingly Impossible:
Strategies for enhancing customer experience while simultaneously reducing operational costs.
Format:
11:45 AM – Arrival and welcome drink
- 12:00 PM – Keynote
- 12:30 PM – Roundtable discussion and three-course lunch
- 3:00 PM – Official close and summary
Register your interest here
