Consumer Lending
How MFG transformed their lending operations and achieved complete self-sufficiency in just 4 months
The Challenge
Before Provenir, MFG faced critical operational challenges:
- Scarce development resources limiting growth
- Need to automate lending processes while maintaining flexibility
- Manual processes causing delays and inefficiencies
The Impact
Decision times were measured in minutes instead of seconds, creating friction in serving their customers effectively.
The Transformation
Key Results Achieved:
- 4 Months to Self-Sufficiency:“The know-how transfer from the Professional services team made us self-sufficient in just 4 months.”
- Lightning-Fast Deployments:“When we integrated with a social data provider and released the new process on Prod in just 2 hours.”
- Decision Time Revolution:“Step by step, we configured automated client evaluation processes in all companies of MFG, thus achieving less fraud and decision times from minutes to seconds.”
- Team Skill Development:“All members of the team are half techy people now, and understand integrations and process logic. One of our colleagues started to code and use this in more complex data processing on the platform.”
Why Provenir?
MFG chose Provenir for three key reasons:
Low-code solution with very powerful integration capabilities
The possibility for non-tech analyst people to do tech work in a very fast manner
Flexibility and faster lead to contract times
Advice for Other Financial Services Organizations
“Go ahead, it is really so easy to use and so flexible for businesses with rules, system comments, and integrations to data providers.”
About MFG
- MFG provides short-term, flexible B2C and B2B loans, revolving and installment plan credit cards, and other financial and insurance services to underserved and underbanked sectors, as well as the general public. They believe in providing financial access for everyone.
