Skip to main content

Case Management

End-to-end onboarding experiences with out-of-the-box case management solutions that get you to market faster.
44%

reduction of development effort

Seamless Deployment
98%

faster time to personalized decision

Credit Risk Underwriting
80%

faster data aggregation

Fraud Investigation

Amplify your business and power seamless end-to-end onboarding experiences with Provenir’s case management solution – combining tailored case management capabilities with our cloud-native decisioning, data, and intelligence platform.

Support end-to-end credit application processing, with the ability to create applications, manage exceptions and improve queue management – without sacrificing your decisioning power.

  • Power customer and case management, underwriting and loan origination, and customer onboarding in one holistic, end-to-end solution
  • Seamlessly integrate manual intervention into your automated decisioning flows
  • Improve accuracy with machine learning capabilities and decision applications in under a second

Enable a big picture view of your application funnel, with rapid insights available across the credit application lifecycle – all configurable to fit your specific business needs.

  • Easily see the information that matters to you with insights available by status, decision metrics, lead sources, product lines and more.
  • Stay ahead of risk by tracking approval and decline numbers, viewing fraud alerts and monitoring your exception queue.
  • Focus your resources on the right data with configurable reports, dashboards and application screens

Built to complement our core decisioning capabilities, our easy-to-use solution simplifies case management and solves your manual review challenges.

  • Eliminate reliance on technical teams with our out-of-the-box solution that gets your team up and running in minutes
  • Industry-leading security and data controls powered by our secure cloud platform
  • Platform-level encryption, with event monitoring and field audit trail
Expand Control and Advance Your Decisioning
Support end-to-end credit application processing, with the ability to create applications, manage exceptions and improve queue management – without sacrificing your decisioning power.
  • Power customer and case management, underwriting and loan origination, and customer onboarding in one holistic, end-to-end solution
  • Seamlessly integrate manual intervention into your automated decisioning flows
  • Improve accuracy with machine learning capabilities and decision applications in under a second
Get Rapid Insights
Enable a big picture view of your application funnel, with rapid insights available across the credit application lifecycle – all configurable to fit your specific business needs.
  • Easily see the information that matters to you with insights available by status, decision metrics, lead sources, product lines and more.
  • Stay ahead of risk by tracking approval and decline numbers, viewing fraud alerts and monitoring your exception queue.
  • Focus your resources on the right data with configurable reports, dashboards and application screens
Simplify Case Management and Enable Secure Processing
Built to complement our core decisioning capabilities, our easy-to-use solution simplifies case management and solves your manual review challenges.
  • Eliminate reliance on technical teams with our out-of-the-box solution that gets your team up and running in minutes
  • Industry-leading security and data controls powered by our secure cloud platform
  • Platform-level encryption, with event monitoring and field audit trail

How can we optimize your

case management capabilities?

How can we optimize your case management capabilities?

Discover who we work with and how we’re used.

Credit Risk Onboarding

Seamless credit risk onboarding for merchants and customers.

Customer Management

Proactive customer engagement to maximize lifetime value.

Collections

Fair collections strategies to maximize the chance for ongoing credit relationships.

Fraud & Identity

Smarter application fraud detection and streamlined investigations.

Balance risk with opportunity across the customer lifecycle.