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Loyalty-Building Customer Management

Maximize value across the customer lifecycle with end-to-end intelligent decisioning.

sofi
GM Financial
BBVA
Novuna
FlexiPlan
Telia
Resurs
Meridian
dun and bradstreet
tbi bank
New Day

57%

cheaper go live

135%

increase in conversions
Proactively engage customers across the customer lifecycle to mitigate risk and maximize growth. Use the right offer at the right time to improve customer satisfaction and build long-term relationships.
new day

80%

faster speed of change
flexiplan

40%

business growth

98%

faster time
to decision
Proactively engage customers across the customer lifecycle to mitigate risk and maximize growth. Use the right offer at the right time to improve customer satisfaction and build long-term relationships.
sofi
57%
cheaper go live
mtn
135%
increase in conversions
newday
80%
faster speed of change
flexiplan
40%
business growth
bigbank
98%
faster time to decision

Trusted customer management solutions with proven business benefits:

Use active decisioning across the customer journey to engage customers with the right offers at the right time. Eliminate friction at every digital interaction to reduce churn.

  • Proactively Engage Customers
    Optimize upsell/cross-sell opportunities with AI-powered batch and event-triggered decisioning to identify when and what offers to make.
  • Streamline Reactive Decisioning
    Instantly respond to customer-triggered events with automated, real-time approvals and counteroffers.
  • Personalize Experiences
    Increase customer retention and grow your revenue by offering personalized pricing and products at every step of the customer journey.
  • Optimize Underwriting
    Automate underwriting processes, including compliance, risk assessment, and communication.

Optimize performance across the customer journey with the ability to regularly evaluate risk exposure and maximize portfolio performance.

  • Minimize Credit Losses
    Identify at-risk accounts earlier to lower default rates with AI-powered evaluation of customer behavior and ongoing risk monitoring.
  • Maximize Customer Lifetime Value
    Use holistic customer views to optimize upsell / cross-sell opportunities and engagement.
  • Optimize Performance:
    Use built-in testing and simulation to assess model performance before and after deployment.
  • Make Smarter Decisions
    Rely on dynamic data orchestration and decisioning to streamline processes, reduce costs, and improve decisioning accuracy.

Gain the independence to make changes on your timeline with a strategy-friendly platform to support insight-driven advancements.

  • Empower Your Business Users
    Remove vendor reliance with our low-code UI to achieve the right level of self-sufficiency for your business.
  • Lean on Industry Experts
    Augment your team when it makes strategic sense with our highly experienced professional services support.
  • Advance Your Strategy
    Uncover opportunities to optimize performance with Provenir’s AI-powered Decision Intelligence tools.
  • React Faster
    Rapidly evolve your strategy to adapt to market demands, with one solution for all of your data and decisioning needs.
Create Loyalty-Building Experiences
Use active decisioning across the customer journey to engage customers with the right offers at the right time. Eliminate friction at every digital interaction to reduce churn.
  • Proactively Engage Customers
    Optimize upsell/cross-sell opportunities with AI-powered batch and event-triggered decisioning to identify when and what offers to make.
  • Streamline Reactive Decisioning
    Instantly respond to customer-triggered events with automated, real-time approvals and counteroffers.
  • Personalize Experiences
    Increase customer retention and grow your revenue by offering personalized pricing and products at every step of the customer journey.
  • Optimize Underwriting
    Automate underwriting processes, including compliance, risk assessment, and communication.
Manage Risk, Minimize Value
Optimize performance across the customer journey with the ability to regularly evaluate risk exposure and maximize portfolio performance.
  • Minimize Credit Losses
    Identify at-risk accounts earlier to lower default rates with AI-powered evaluation of customer behavior and ongoing risk monitoring.
  • Maximize Customer Lifetime Value
    Use holistic customer views to optimize upsell / cross-sell opportunities and engagement.
  • Optimize Performance</strong >
    Use built-in testing and simulation to assess model performance before and after deployment.
  • Make Smarter Decisions
    Rely on dynamic data orchestration and decisioning to streamline processes, reduce costs, and improve decisioning accuracy.
Increase Agility
Gain the independence to make changes on your timeline with a strategy-friendly platform to support insight-driven advancements.
  • Empower Your Business Users:
    Remove vendor reliance with our low-code UI to achieve the right level of self-sufficiency for your business.
  • Lean on Industry Experts:
    Augment your team when it makes strategic sense with our highly experienced professional services support.
  • Advance Your Strategy:
    Uncover opportunities to optimize performance with Provenir’s AI-powered Decision Intelligence tools.
  • React Faster:
    Rapidly evolve your strategy to adapt to market demands, with one solution for all of your data and decisioning needs.

How can we optimize your

customer management strategy?

How can we optimize your customer management strategy?

Discover who we work with and how we’re used.

banks

Banks

Deliver personalized banking experiences.
fintech

Fintechs

Enable fast, frictionless service.
decisioning

Customer Loans

Make smarter decisions in an instant.

Digital Banking

Stay agile as the market evolves.
documents

More Use Cases

Find your use case.

Balance risk with opportunity across the customer lifecycle.