ProvenirNext Roundtable

Enabling Responsible Growth and Customer Trust in Indonesia’s Digital Lending Landscape through Data-Driven Insights

Bringing together visionary minds from Indonesia’s financial sector to spark dialogue and innovation.

23rd Oct 2025
11:00 AM – 2:00 PM WIB
The Ritz-Carlton Jakarta, Mega Kuningan

As digital transformation accelerates across Southeast Asia, Indonesia stands at a pivotal moment—driven by innovation, a rapidly expanding fintech ecosystem, increasing regulatory oversight from OJK and Bank Indonesia, and evolving customer expectations.

This invite-only executive roundtable will convene thought leaders from banks, fintechs, digital lenders, and regulators to explore how financial institutions can:

Meet rising expectations for responsible lending
Deliver exceptional digital experiences
Build lasting customer trust in a competitive, risk-sensitive environment

We’ll explore how intelligent decisioning, low-code orchestration, and real-time data are transforming onboarding and credit decisioning—empowering lenders to drive sustainable growth, reduce risk exposure, and enhance the customer lifecycle from acquisition to long-term retention.

Discussion Highlights:

Responsible Lending in a Regulated Landscape
How Indonesian lenders can align with OJK’s and Bank Indonesia’s expectations using real-time affordability insights and intelligent decisioning.
From Acquisition to Customer Lifetime Value
Strategies to shift from transactional relationships to lifecycle engagement, boosting retention and profitability.
Trust Through Transparency
Leveraging consent-driven data, explainable AI, and transparent decision-making to earn and maintain customer trust.
Frictionless Digital Journeys
Reducing onboarding friction with AI, eKYC automation, and low-code orchestration for seamless customer experiences.
Indonesia’s Financial Outlook
Balancing credit growth with increasing fraud risks and evolving consumer demands in the country’s digital finance sector.

Why Attend?

Learn from local and regional success stories

Engage in off-the-record dialogue with industry peers

Grow your professional network over a curated three-course meal

Walk away with actionable insights to drive trust and customer growth

Who Should Attend?

This session is curated for senior executives and decision-makers in:

Retail & Digital Banking
Risk, Fraud & Compliance
Customer Experience & Product Strategy
Data Science & Decisioning
Fintech, BNPL & Lending Platforms

Agenda:

11:00 am – 11:30 am
Welcome and Arrival
11:30 am – 11:45 am
Opening Remarks
11:45am – 12:30 pm
Keynote Presentation
12:30pm – 1:30pm
3-Course Meal
1:30pm – 2:00pm
Networking & Closing Remarks

The Provenir Thought Leadership Roundtable Series brings together industry visionaries, C-level executives, and thought leaders for insightful discussions on redefining risk decisioning strategies. The series fosters a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of fraud prevention in an era of rapid technological evolution and increasing digital risk.

Speaker:

Wana Sedayu

Senior Presales Consultant, APAC — Provenir

Wana is a Senior Presales Consultant at Provenir, supporting clients across the APAC region in driving digital transformation within the financial services sector. With over 15 years of experience in the industry, Wana brings deep expertise in loan origination, core leasing, credit decisioning, and customer management solutions.

Beginning his career as a software developer, Wana later transitioned into business consulting before dedicating the past decade to presales and value engineering roles. He has worked with prominent institutions such as Citibank, SMBC Indonesia, Bank Danamon, Bank of America, the Indonesia Stock Exchange, and the Ministry of Finance, contributing to numerous high-impact technology initiatives. OnlinePajak as Senior Manager Presales, and Fujitsu Indonesia as Presales Manager.

Combining his technical foundation with a strong business perspective, Wana is passionate about helping financial institutions accelerate innovation, optimize their decisioning processes, and achieve measurable business outcomes through data-driven solutions.