Today’s financial services industry is defined by rapid technological advances and a fast-evolving regulatory ecosystem that’s working hard to keep up. Against this dynamic backdrop, the pressure on banks to remain both competitive and compliant has never been so intense.

Banks’ ability to survive and thrive will depend on their ability to successfully embrace digital thinking and the smarter artificial intelligence (AI) innovations that we are now seeing enter the market at pace. In this Finance Derivative exclusive, Frode Berg, Managing Director for EMEA at Provenir, outlines the mindset shift and tools required for banks to attain new heights of innovation and customer satisfaction.