In the race to transform the banking industry, much has been said about how the industry is adopting digitalization in its approach. One essential digitalisation process that the banking sector, along with several other segments in the financial industry, uses is cloud migration technology.

The Star recently tapped industry experts, including Bharath Vellore, general manager, APAC for Provenir, to delve into the benefits of the cloud and how other technology such as mobile apps, AI, machine learning, big data, biometrics and chatbots are changing the customer experience.

This article was originally published on The Star, Keith Hiew, Author