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NEWS: It’s Dentistry’s Turn to Open Wide: Provenir partners with dental service organization to improve customer service and revenue generation

It’s Dentistry’s Turn to Open Wide: Provenir partners with dental service organization to improve customer service and revenue generation

Dental service organizations (DSOs) struggle with the lack of payment plans available for their patients, which eats into revenue generation and impacts the customer experience. The answer? Partnering with cutting-edge technology providers and utilizing advanced tech like AI to create an in-house “mini-fintech” – and greatly improve the patient experience. Read the article in Boss Magazine to hear about how Provenir and a leading DSO collaborated to revolutionize the credit decision-making process.

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NEWS: Financial Services Trends for 2025

Financial Services Trends for 2025

Fraud Prevention, Customer Account Management, and More

Financial institutions will continue to face a complex set of both challenges and opportunities in 2025, including customer management, tech advancements, and the always-evolving world of fraud prevention. How can you position your organization for success this year? Check out the article from Finextra, featuring Provenir’s EVP of North America, Kathy Stares, for all of the insights.

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News: Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation

Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation

With the convergence of credit and fraud as a business function, automation and advanced technologies are paramount for holistic decisioning at speed and scale

Parsippany, NJ – January 22, 2025 – As financial institutions endeavor to balance risk with opportunity across credit, fraud, and identity/compliance, a new executive brief from Chartis Research details the most crucial technology capabilities to address key and emerging credit decisioning use cases.

Organizations must verify identity quicker, detect fraud earlier, and make more accurate credit decisions overall. The Chartis Research brief outlines key requirements for “best-in-class” decisioning, including the application of Machine Learning and AI, automation in vital areas such as Know Your Customer (KYC), and real-time fraud alerts. The importance of cross-institutional data sharing and data-driven identity verification and scoring for real-time risk assessment and synthetic ID fraud detection are also emphasized as key capabilities.

Per Chartis Research analysts, Provenir, a global leader in AI Decisioning Software, provides best-in-class market-leading functionality across the board.

“Chartis considers Provenir to be a global leader in software and services, providing top-tier RegTech and risk products to financial institutions across the globe,” said Anish Shah, Research Director at Chartis Research. “Provenir exhibits best-in-class capabilities nearly across the board, with comprehensive solutions for credit risk decisioning, credit monitoring, credit risk management, credit portfolio management, identity verification and fraud and ID monitoring and management. The company’s adoption of such advanced technologies as AI and ML has enabled it to provide an industry leading automated workflow framework that addresses the market challenges around credit and fraud risks. It also provides a robust analytical framework that allows financial institutions to analyze data and make timely decisions in real time. The fact that Provenir delivers on both these fronts is distinctive.

“Due to the highly configurable nature of its platform, Provenir empowers clients across a range of industries, including payments, banking, digital banking, small and midsize enterprise (SME) lending, credit unions, FinTech, telecom, auto financing, buy now, pay later (BNPL), consumer lending, credit cards and embedded finance.”

“As the financial services landscape evolves, it is clear that combining credit and fraud management is no longer a choice but a necessity,” said Carol Hamilton, Chief Product Officer for Provenir. “Provenir’s AI Decisioning Platform empowers institutions globally to streamline operations, combat fraud, and drive better business outcomes. By leveraging cutting-edge AI and Machine Learning technologies, Provenir enables organizations to make smarter, faster, and more accurate decisions, driving success in an increasingly complex and regulated market.”

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The full report, which details the convergence of credit and fraud, industry trends, and an overview of Provenir’s AI Decisioning Platform, can be downloaded here.

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News: Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity

Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity

The value of embedded finance across a variety of sectors (travel to retail and everything in between) is increasing – enhancing customer loyalty and creating new revenue streams. Are you prepared to take advantage of it? Read as Kathy Stares, Provenir’s EVP of North America, shares her thoughts for Finextra, on the value of embracing embedded finance, and how to overcome obstacles to get there.

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News: Target Group partners with Provenir to supercharge Mortgage Hub platform

Target Group partners with Provenir to supercharge Mortgage Hub platform

Data-driven decision making enables Mortgage Hub to reduce the time between application and offer, providing a decision in principle in just 20 seconds

Target Group has partnered with Provenir, a global leader in risk decisioning software, to help power its state-of-the-art mortgage originations platform, Mortgage Hub.

The partnership brings Provenir’s award-winning holistic decisioning platform to Mortgage Hub, providing automated end-to-end decision-making throughout the customer lifecycle. Whether it’s applying for a mortgage or customer management, fraud and collections, Provenir’s intelligent decisioning will help power the customer’s journey throughout Mortgage Hub.

The aim is to support the risk strategy of lenders using the Mortgage Hub platform and enable them to make informed decisions quickly and easily. The result is a much faster and more seamless experience for customers and brokers too, with Provenir’s intelligence helping to drive decision-making in every interaction.

Integrating Provenir’s award-winning platform is the latest example of Mortgage Hub helping to innovate (or transform) the originations process. The modular Mortgage Hub platform uses behavioural science and ongoing consultation with all key parties to help mitigate the key frustrations faced during the mortgage process and deliver an improved experience for all.

With the help of data-driven decision making, Mortgage Hub reduces the time between application and offer, providing a decision in principle (DIP) in just 20 seconds.

“In today’s climate, it has never been so important for lenders to be able to make informed decisions, and for the good of the entire mortgage process, to make those decisions quickly. Having Provenir behind the scenes of Mortgage Hub to help power decision making certainly helps to achieve this, all the while improving the experience for customers, brokers and all parties in the mortgage journey.

It is great to partner with Provenir for Mortgage Hub, given that we are aligned in our ambitions to facilitate digital transformation among financial institutions. With its clear capabilities and end-to-end approach, the Provenir platform supercharges our state-of-the-art Mortgage Hub platform.”

Melanie Spencer, sales and growth lead at Target Group

“Provenir is very proud to partner with Target and Mortgage Hub, supporting the continued digitalisation of the mortgage process with intelligent decisioning. This integration allows institutions to power decisioning innovation across the full customer lifecycle for operational efficiency and improved customer experience. This is a shared ethos between Provenir and Target, and the driving force behind both our platforms.” ”

Mark Collingwood, Vice President Sales at Provenir

For further information about Target Group, please visit www.targetgroup.com.

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Explore how Provenir has helped other partners across the world

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News: Winner Tech of the Future AI and Data Driving Intelligent Decisions

Provenir AI-Powered Decisioning Platform Recognized for Excellence
in the FinTech Futures Banking Tech Awards 2024

The company wins in the “Tech of the Future – AI and Data – Driving Intelligent Decisions” category

Parsippany, NJ – Dec. 09, 2024 – Provenir, a global leader in AI-powered risk decisioning software, today announced it has been named the winner in the “Tech of the Future – AI and Data – Driving Intelligent Decisions” category for the FinTech Futures Banking Tech Awards 2024.

Winners were announced Dec. 4 during an awards ceremony at the Royal Lancaster Hotel in London.

The Banking Tech Awards celebrate excellence and innovation in the banking technology sector, recognizing outstanding achievements across various categories including projects, products, services, individuals, and teams. The awards are owned and produced by FinTech Futures, the definitive source of news and analysis of the global fintech sector.

Provenir is powering the banking and financial services industry with its an AI-powered platform for risk decisioning, utilizing machine learning (ML) capabilities to enable businesses to make faster, more accurate decisions across the customer lifecycle, in areas such as credit risk, fraud detection, and identity verification.

“Winning the Banking Tech Awards in the ‘Tech of the Future – AI and Data – Driving Intelligent Decisions’ category is an honor and a testament to Provenir’s dedication to helping financial institutions navigate complex risk landscapes with confidence and agility…Our mission has been to deliver innovative AI and data capabilities, with industry-leading agility and flexibility. The result is best-in-class risk decisioning and analytics for organizations worldwide.”

Ryan Morrison, Executive Vice President, Provenir

Provenir’s AI-Powered Decisioning Platform stands out in the industry for its comprehensive suite of solutions which empowers financial institutions to make smarter, faster, and more reliable risk decisions across the customer lifecycle. The platform combines a Data Marketplace with over 120 global data partners, low code decisioning, robust case management, and embedded decision intelligence. Together, these capabilities create an agile, end-to-end solution that enhances customer onboarding, management, and fraud prevention, while helping organizations manage risk effectively and optimize customer lifetime value.

See all the awards Provenir has won over the years

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News: Thriving Through the Mortgage Squeeze

Thriving Through the Mortgage Squeeze:
How Lenders Can Conquer Delinquencies, Fraud, and Falling Credit Demand

With rising mortgage renewal rates on tap for 2025, Canadian homeowners will be feeling the squeeze – and lenders are bracing for the fallout. Increased delinquencies, financial strain, and potential fraud are all on the horizon, unless lenders adopt advanced fraud detection systems that leverage AI and real-time analytics. Check out the article for Canadian Finance News, written by Cheryl Woodburn, Provenir’s Country Manager of Canada, for more insights.

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Thriving through the mortgage squeeze

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News: Provenir and Hastings Financial Services Recognized for ‘Best Digital Lending Implementation’ in the IBSi Global Fintech Innovation Awards

Provenir and Hastings Financial Services Recognized for ‘Best Digital Lending Implementation’ in the IBSi Global Fintech Innovation Awards

The Provenir technology partnership has been key to enhancing Hastings Financial Services’ loan decisioning, for improved scalability, optimized customer experience and operational agility

Parsippany, NJ – Nov. 25, 2024 – Provenir, a global leader in AI-powered risk decisioning software, and Hastings Financial Services have been recognized for excellence in this year’s IBSi Global Fintech Innovation Awards.

The companies’ collaboration was honored in the “Best Digital Lending Implementation: Most Impactful Project” category for revolutionizing digital lending for U.K. consumers. Winners were unveiled Nov. 22 at an awards ceremony at Taj Lands End in Mumbai.

The IBSi Global Fintech Innovation Awards celebrate banking technologists driving exceptional advancements in the fintech sector, recognizing efforts that redefine industry standards and enhance global financial services.

Hastings Financial Services processes an impressive £350 billion in quotes annually, serving the diverse lending needs of consumers. Seeking to modernize its digital customer experience, Hastings partnered with Provenir to implement cutting-edge technology, data integration, and decision-making capabilities. The result is a seamless, fast, and customer-centric lending process that reacts swiftly to changing market conditions and consumer needs.

At the heart of this innovation is Provenir’s AI-powered Decisioning Platform, which has enabled Hastings to deliver exceptional digital experiences and best-in-class decisioning.

Nikhil Gokhale, Director – Research & Digital Properties at IBS Intelligence congratulated Provenir and Hastings Financial Services for the well-deserved win in the category, ‘Best Digital Lending Implementation: Most Impactful Project.’

“Hastings Financial Services has raised the bar in digital lending through its strategic partnership with Provenir,” said Gokhale. “The integration of Provenir’s AI-Powered Decisioning Platform has enabled sub-2-second quote times and expanded quote capacity from 25,000 to 111,000 daily, covering 95% of the Price Comparison Website market. This implementation exemplifies agility and innovation, positioning Hastings as a market leader.”

“Hastings is a technology and data driven fintech company, dedicated to giving our customers a fair, easy to understand loan process by implementing innovative technology solutions into our stack, which also enables our ambitious growth plans; our partnership with Provenir allows us to meet this ambition.”

Adam Malcolm, CEO, Hastings Financial Services

“Hastings Financial Services has quickly established itself as a major player in the U.K. lending market, thanks to its ability to scale rapidly, deliver swift decisions, and provide exceptional customer experiences,” said Ryan Morrison, Provenir’s Executive Vice President. “Hasting’s innovative use of technology supports the delivery of tailored lending solutions that meet the evolving needs of U.K. consumers. The firm is setting a new standard for digital lending and differentiating itself in a highly competitive market.”

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News: How Banks Can Avoid Tech Bloat to Boost Efficiency, Security, and Innovation

How Banks Can Avoid Tech Bloat to Boost Efficiency, Security, and Innovation

Technology is an enabler of growth, but it can also be a hindrance to efficiency. When you’ve accumulated outdated, redundant, or overly complex tech systems, you may feel the pressures of ‘tech bloat.’ Check out the recent article with FinTec Buzz, where Brendan Deakin, Provenir’s General Manager of the U.S. shares his thoughts on how to reduce tech bloat in order to improve efficiency, security, and innovation.

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How Banks Can Avoid Tech Bloat

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News: Qorus NewTech

Qorus NewTech Friday: Provenir – Offering Banks Intelligent Decision-Making Solutions

How did Provenir begin, and what’s next for us? Our Chief Product Officer, Carol Hamilton, sat down with Qorus for a chat on what led to the creation of Provenir’s AI-powered risk decisioning platform, how we’ve evolved, and where we’re headed next. Read on for more info on how we’re expanding our capabilities in decision intelligence and how we’re helping financial services providers not only react to risks and opportunities, but better predict them.

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Offering Banks Intelligent Decision-Making Solutions

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