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NEWS

AI-Powered Decisioning
is Crucial to Maximize Customer Lifetime Value

Allison Karavos
October 17, 2023

Discussions of risk decisioning platforms often focus on onboarding and loan origination. However, the investment in the start of the customer journey is only one piece of the puzzle; an organization’s growth depends not only on attracting new customers, but also on retaining and maximizing the value of its existing customers.

In this Fintech Futures article, Kathy Stares, EVP of North America for Provenir, outlines why it’s important to focus on the tools needed to support the myriad other decisions across the life of each customer to enable a superior customer experience and maximize customer lifetime value.

The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?


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