Skip to main content

Transforming customer lifecycle with Al

Practical insight into how Al innovations can transform credit management and customer lifetime value
EVENT Bucharest
  • 3rd November
  • Marmorosch Hotel, Bucharest
  • 9:00–12:00

Join us for transforming customer lifecycle with AI, a morning session on how AI, data and real-time decisioning can help banks increase customer value, reduce dormancy and improve lifecycle engagement.

Experts from Provenir, Biroul de Credit and TBI Bank will do a deep dive into the challenges facing banks today, including customer management, changing regulation, and reduced customer loyalty.

AGENDA

  • 09.00:
    Welcome, coffee & networking
  • 09.30:
    Opening & Introduction
  • 09.45:
    Transforming the Credit Management Experience with AI | Richard Cowley, Director of PreSales at Provenir
  • 10.25:
    CCD II: Using Data for Affordability, Explainability and Compliant Decisioning. Cristian Racu, CEO at Biroul de Credit SA
  • 10.45:
    Coffee Break
  • 11.00:
    Risk at the Speed of Retail- The TBI – Provenir Story. Costin Mincovici, CRO at TBI bank.
  • 11.20:
    Customer Lifetime Value Transformation | Matt Hubbard, Principal Consultant at Provenir
  • 11.50:
    Closing reflections and key takeaways
Meet with us onsite!

LATEST WEBINARS

WEBINAR on-demand Fraud

The New Face of Firs...

On-Demand Webinar The New Face of First-Party Fraud:
WEBINAR telco

Revenue to Reputatio...

Fraud targeting telcos has always existed. What's changed
WEBINAR Fraud

What if you could sp...

First-party fraud has rapidly evolved from isolated organised
Webinar - Navigating Auto Lending

Navigating Auto Lend...

On-Demand Webinar Navigating Auto Lending in 2026: Speed,
fraud alert

Stop Fraudsters in T...

Stop Fraudsters in Their Tracks – Before They
fraud

Rethinking Fraud Pre...

On-Demand Webinar Rethinking Fraud Prevention in the Middle
webinar collections

Webinar: Optimizing ...

On-Demand Webinar Optimizing Collections with Advanced Decisioning Solutions
AFN webinar

Webinar: Mitigating ...

Mitigating Application Fraud in Africa: A Holistic Approach