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NEWS

Leveraging AI to Power
More Personalized and Profitable Customer Relationships

Allison Karavos
January 10, 2024

Use of risk decisioning platforms often focuses on onboarding and loan origination, however investment in the beginning of the customer journey is only the start. A financial institution’s growth depends not only on attracting new customers, but also on maximizing the value of its existing customer base.


In this Financial IT feature, Kathy Stares, EVP, North America for Provenir, outlines the tools financial institutions can use to enable more accurate, faster decisions across the customer lifecycle to provide a superior experience and retain loyal customers (pages 32-33).

The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?


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