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Provenir Partners with Norlys to Power Next-Generation Credit Decisioning Across Energy and Telecom

[Parsippany, 06/17/2026] – Provenir, a global leader in Decision Intelligence solutions, today announced a new partnership with Norlys, Denmark’s largest integrated energy and telecommunications group, to modernize and unify credit risk decisioning across its business.

Through this collaboration, Norlys will leverage Provenir’s low-code, AI-powered decisioning platform to streamline customer onboarding, enhance fraud prevention, and enable more intelligent credit decisions across multiple lines of business.

Norlys serves more than 3.5 million households and businesses across Denmark, delivering energy, internet, TV, and mobile services. Following its recent acquisition of Telia Denmark, Norlys is undertaking a major transformation to integrate systems, data, and customer journeys across its expanded organization.

Provenir’s platform will play a key role in this transformation by providing a centralized decisioning layer that enables Norlys to orchestrate data from multiple internal and external sources, automate decision processes, and improve customer experience.

Anders B. Christensen, Credit Manager at Norlys, said:

“As we bring together multiple systems and customer bases following the Telia acquisition, having a flexible and scalable decisioning platform is critical. Provenir enables us to unify our credit processes, increase automation, and make more informed decisions across our business while improving the customer journey.”

With Provenir, Norlys will be able to:

  • Increase automation and reduce manual processing in credit decisioning
  • Strengthen fraud and risk controls across onboarding journeys
  • Enable more consistent and transparent decision-making across business units
  • Build a scalable foundation for future innovation and growth

Fredrik Flodberg, Senior Sales Executive at Provenir, said:

“Norlys is a highly strategic customer and a clear leader in the Nordic market. We are proud to support their transformation journey by delivering a decisioning platform that enables faster, smarter, and more consistent decisions across their organization. Together, we are laying the foundation for long-term value creation and innovation.”
The partnership will initially focus on onboarding and underwriting use cases, with a roadmap to expand decisioning capabilities across the full customer lifecycle.

About Norlys:

Norlys is Denmark’s largest integrated energy and telecommunications group, owned by more than 805,000 cooperative members. The company delivers energy, charging solutions, internet, TV, and mobile services to more than 3.5 million households and businesses.

Norlys owns Denmark’s largest electricity grid and fiber network, half of the country’s largest mobile network, and the second-largest public charging network. The group also holds a majority stake in Norlys Energy Trading, is co-owner of the green industrial park Greenlab, and owns half of Eurowind Energy, a leading developer of solar and wind parks.

With 4,650 employees across Denmark, Norlys is committed to driving a sustainable and digital future.

About Provenir:

Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end-to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value.

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