Resource: Event

Open Banking Expo Toronto

Written by veeresh on February 11, 2026. Posted in Event. No Comments on Open Banking Expo Toronto

Open Banking Expo

Join Provenir at The Open Banking Expo in Toronto

Thursday, March 5
Toronto, Canada
Booth G1
https://www.openbankingexpo.com/

We’re excited to sponsor The Open Banking Expo in Toronto on March 5 at the Metro Toronto Convention Centre. Stop by Booth G1 to meet our team. We’ll be showcasing how Provenir’s Decision Intelligence platform helps financial institutions turn insights into action. We enable our customers to process billions of decisions annually while maintaining the agility to adapt to market changes in real time. Whether you’re focused on streamlining onboarding, managing risk more effectively, or creating personalized customer experiences, let’s talk about what’s possible when you combine intelligence with execution.

Attend our Main Stage Presentation

“AI meets Consumer-Driven Banking: From intelligent access to agentic finance” at 2:15pm with

Sam Rohde

VP Solutions Consulting

Provenir

Book a Meeting with Our Experts

Reserve dedicated 1:1 time with the Provenir team to take a test drive of our platform and explore how we can support your specific initiatives.

Cenker Ozhelvaci

Country Manager – Canada, Provenir

Ryan Mason

Vice President of Sales for East and Canada, Provenir

Alicia Huff

Head of Business Development North America & Latin America, Provenir

Brendan Deakin

Executive Vice President – North America, Provenir

Sam Rohde

VP Solutions Consulting, Provenir

Michaela Caizzi

Senior Field Marketing Manager, North America, Provenir

Meet with us onsite!

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WFIS Indonesia 2025

Written by veeresh on November 7, 2025. Posted in Event. No Comments on WFIS Indonesia 2025

Event

WFIS Indonesia 2025

The Premier Financial Services Innovation Event

November 25–26, 2025
Booth P13

Provenir is proud to be a Gold Sponsor at WFIS Indonesia 2025 – The Premier Financial Services Innovation Event

The two-day event will unite C-suite leaders, VPs, Directors, and decision-makers from over 200 banks, insurers, and fintechs across Indonesia. Together, they’ll explore how data, AI, and intelligent decisioning are reshaping the region’s financial ecosystem.

Discover Intelligent Decisioning @ Booth P13

Join us at Booth P13 on November 25–26, 2025, to experience how Provenir enables intelligent, data-driven decisions for financial services providers.

As a global leader in AI decisioning, Provenir empowers organizations to automate, predict, and personalize every customer interaction – driving growth and trust across the financial lifecycle.

Why Meet Us at WFIS Indonesia 2025?

Smarter Risk Decisions – Automated in Real Time – Manage losses and approve more good customers with adaptive, AI-driven decisioning that learns continuously from data.
Predict Customer Needs with Behavioural Insights – Leverage contextual and behavioural data to anticipate customer intent and deliver proactive, relevant offers.
Hyper-Personalize Customer Experiences – Use AI-powered decisioning to personalize onboarding, engagement, and servicing at every touchpoint – driving loyalty and lifetime value.
End-to-End Financial Decisioning Solutions – Credit Risk Onboarding: Fast, accurate approvals with intelligent automation
Application Fraud & Compliance: Detect, prevent, and stay compliant in real time
Customer Management & Hyper-Personalization: Understand, engage, and retain with data-driven intelligence
Collections Optimization: Recover smarter, faster, and more empathetically
Scalable, Cloud-Native Platform – Accelerate innovation with a configurable, low-code environment that scales effortlessly with your business.

Join our Session at 9.25 am | Day 2 – 26th Nov

Balancing Innovation and Trust: How AI Decisioning is Redefining Risk, Inclusion, and Customer Experience

How Provenir helps financial institutions embrace AI innovation responsibly by balancing automation, transparency, and compliance
Exploring how real-time decision intelligence detects social engineering and safeguards digital trust across customer interactions
Using Provenir’s AI and data marketplace to promote financial inclusiveness and expand access to underserved customer segments
Delivering hyper-personalized financial experiences that remain compliant, secure, and customer-centric
Uncovering how GenAI and agentic AI are shaping the next generation of intelligent, ethical, and inclusive financial ecosystems

Speaker:

Wana Sedayu

Senior Presales Consultant, APAC – Provenir

Wana is a Senior Presales Consultant at Provenir, supporting clients across the APAC region in driving digital transformation within the financial services sector. With over 15 years of experience in the industry, Wana brings deep expertise in loan origination, core leasing, credit decisioning, and customer management solutions.

Beginning his career as a software developer, Wana later transitioned into business consulting before dedicating the past decade to presales and value engineering roles. He has worked with prominent institutions such as Citibank, SMBC Indonesia, Bank Danamon, Bank of America, the Indonesia Stock Exchange, and the Ministry of Finance, contributing to numerous high-impact technology initiatives. OnlinePajak as Senior Manager Presales, and Fujitsu Indonesia as Presales Manager.

Combining his technical foundation with a strong business perspective, Wana is passionate about helping financial institutions accelerate innovation, optimize their decisioning processes, and achieve measurable business outcomes through data-driven solutions.

Why Provenir:

At Provenir, we help financial institutions automate smarter risk decisions, use behavioral insights to drive growth, and personalize every interaction with contextual intelligence – all from a single, unified platform.

Let’s Connect:

Meet our team at Raffles Jakarta to discover how Provenir’s AI Decisioning Platform can help your organization accelerate approvals, prevent fraud, and deliver personalized customer experiences that build trust and profitability.

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Nordic User Forum 2025

Written by provenirmulti on August 28, 2025. Posted in Landing Pages. No Comments on Nordic User Forum 2025

Event

Nordic User Forum 2025

Bringing Together the Provenir Community in Northern Europe

24, September 2025
Stockholm – C Hotel, Vasaplan 4, 111 20

Join us in Stockholm to hear the latest on our roadmap, explore innovations in AI-driven risk decisioning, and connect with peers who are shaping the future of financial services.

Agenda:

13:00 – 13:15	Introductions	Welcome and opening remarks.
13:15 – 14:45	Provenir Roadmap Overview	A detailed walkthrough of what’s coming in our roadmap, plus the opportunity for you to share your feedback and shape future developments.
14:45 – 15:00	Break
15:00 – 15:45	Customer Story	Hear from one of our long-standing customers as they share their journey with Provenir – the benefits, challenges, and lessons learned along the way.
15:45 – 16:45	AI within Risk Decisioning	An open discussion on how AI is transforming credit and risk decisioning, along with insights into Provenir’s innovation roadmap in this space.
16:45 – 17:00	Close
17:00 onwards	Networking	Drinks at the hotel.

Why Attend?

Gain exclusive insight into Provenir’s roadmap and innovation plans.
Learn from customer experiences and best practices.
Explore how AI is reshaping risk decisioning.
Network with industry peers and the Provenir team in a collaborative environment.

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Smart Customer Management

Written by provenirmulti on August 26, 2025. Posted in Event. No Comments on Smart Customer Management

Smart Customer Management:
Using Hyper-Personalisation to Power Growth and Pre-Delinquency Insights to Mitigate Risk

Transform Your Customer Management Strategy with AI-Driven Decisioning

October 8, 2025
8:15 AM – 12:00 PM
Wyndham Grand İstanbul Levent Hotel & Conference Center

What You’ll Learn

Hyper-Personalisation Strategies
Discover how AI-driven approaches can transform your customer engagement, reduce churn, and maximize ARPU through dynamic, contextually relevant experiences.
Pre-Delinquency Prevention
Learn proven strategies to identify at-risk customers early and implement proactive interventions that preserve relationships while protecting revenue.
Global Market Insights
Understand how international trends are shaping Turkey’s customer management landscape and what this means for your organization.
Real-World Results
Hear firsthand from Garanti BBVA about their successful customer management transformation and the measurable business impact achieved.

Agenda

8:15 AM – 8:30 AM
Arrival and registration
8:30 AM – 9:30 AM
Breakfast and networking
9:30 AM – 10:00 AM
Opening & Provenir Introduction – Gülçin Uysal, Senior Sales Executive, Provenir & Louis Garner, Vice President Account Management, Provenir
10:00 AM – 10:20 AM
The future of customer experience:
Hyper-personalisation — AI driven approach
How to deliver hyper-personalised strategies that improve customer management and reduce risk.
Rakesh Tadathilveedu, Senior Presales Consultant, Provenir
10:20 AM – 10:40 AM
Preventing Delinquency Before It Starts
The best pre-delinquency strategies focus on engaging customers early, identifying risks, and taking actions before payment issues escalate.
Rakesh Tadathilveedu, Senior Presales Consultant, Provenir
10:40 AM – 10:50 AM
Refreshment break
10:50 AM – 11:10 AM
Global Shifts, Local Impact:
AI- Driven Customer Growth in Turkey’s Banking Future
Gökhan Mataracı: KPMG Türkiye, Innovation and Technology Consulting Leader, Partner
11:10 AM – 11:30 AM
Real-World Impact:
Wholesale Digital Transformation Case Study from Garanti BBVA
Alp Gürakan, Risk Solutions Manager / GarantiBBVA Türkiye
11:30 AM – 12:00 PM
Closing & Wrap Up

Join us for an exclusive breakfast event in Istanbul

Featured Speakers

Alp Gürakan
For over 10 years, Alp Gürakan has been leading the transformation of origination, monitoring/early warning and collection processes within Garanti BBVA commercial and corporate credit life cycle. He focuses on leveraging digitalization and automation to build a smart and effective risk management framework. His expertise lies in developing solutions that not only address today’s needs but also shape the future of business models.
Gökhan Mataracı
Gökhan Mataracı is a Partner at KPMG Türkiye, where he leads Innovation & Technology Consulting as well as the Technology, Media, and Telecommunications (TMT) sector. With 19+ years of experience spanning software development, strategic consulting, and enterprise data management, he drives technology and data-driven transformation projects, focusing on AI, digital strategy, customer experience, and embedding innovation into corporate culture.
Gülçin Uysal
Gülçin Uysal is Business Development Director at Provenir, covering Turkey, the Balkans, and the Southern Caucasus. An Industrial Engineer with an MSc in Engineering Management, she brings 25+ years of sales and business development experience, supporting banks and financial institutions with a consultative approach.
Louis Garner
Louis Garner, Vice President at Provenir, brings over 20 years of experience in driving growth and innovation across the technology, financial services and SaaS sectors. He leads the strategy and execution of market expansion across Europe, the Middle East and Africa, partnering with organisations to harness the strategic power of AI-driven decisioning and SaaS innovation. Louis enables businesses to scale with confidence, adapt with agility, and create exceptional experiences that shape the future of customer engagement. By aligning advanced decisioning technology with business ambition, he ensures clients unlock new opportunities for transformation and sustainable growth.
Rakesh Tadathilveedu
Rakesh Tadathilveedu is a senior presales consultant at Provenir with 20+ years in banking and fintech across Middle East and APAC. He architects solutions for Tier-1 banks, digital lenders, and e-commerce/fintech players on AI-powered credit decisioning, application-fraud prevention, and customer management/collections. Rakesh blends techno-functional depth with business impact and holds advanced degrees in management and cybersecurity, plus certifications in fraud, risk, and project delivery.

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Bringing together visionary minds from Indonesia’s financial sector to spark dialogue and innovation.

Written by provenirmulti on August 18, 2025. Posted in Event. No Comments on Bringing together visionary minds from Indonesia’s financial sector to spark dialogue and innovation.

ProvenirNext Roundtable

Enabling Responsible Growth and Customer Trust in Indonesia’s Digital Lending Landscape through Data-Driven Insights

Bringing together visionary minds from Indonesia’s financial sector to spark dialogue and innovation.

23rd Oct 2025
11:00 AM – 2:00 PM WIB
The Ritz-Carlton Jakarta, Mega Kuningan

As digital transformation accelerates across Southeast Asia, Indonesia stands at a pivotal moment—driven by innovation, a rapidly expanding fintech ecosystem, increasing regulatory oversight from OJK and Bank Indonesia, and evolving customer expectations.

This invite-only executive roundtable will convene thought leaders from banks, fintechs, digital lenders, and regulators to explore how financial institutions can:

Meet rising expectations for responsible lending
Deliver exceptional digital experiences
Build lasting customer trust in a competitive, risk-sensitive environment

We’ll explore how intelligent decisioning, low-code orchestration, and real-time data are transforming onboarding and credit decisioning—empowering lenders to drive sustainable growth, reduce risk exposure, and enhance the customer lifecycle from acquisition to long-term retention.

Discussion Highlights:

Responsible Lending in a Regulated Landscape
How Indonesian lenders can align with OJK’s and Bank Indonesia’s expectations using real-time affordability insights and intelligent decisioning.
From Acquisition to Customer Lifetime Value
Strategies to shift from transactional relationships to lifecycle engagement, boosting retention and profitability.
Trust Through Transparency
Leveraging consent-driven data, explainable AI, and transparent decision-making to earn and maintain customer trust.
Frictionless Digital Journeys
Reducing onboarding friction with AI, eKYC automation, and low-code orchestration for seamless customer experiences.
Indonesia’s Financial Outlook
Balancing credit growth with increasing fraud risks and evolving consumer demands in the country’s digital finance sector.

Why Attend?

Learn from local and regional success stories
Engage in off-the-record dialogue with industry peers
Grow your professional network over a curated three-course meal
Walk away with actionable insights to drive trust and customer growth

Who Should Attend?

This session is curated for senior executives and decision-makers in:

Retail & Digital Banking
Risk, Fraud & Compliance
Customer Experience & Product Strategy
Data Science & Decisioning
Fintech, BNPL & Lending Platforms

Agenda:

11:00 am – 11:30 am
Welcome and Arrival
11:30 am – 11:45 am
Opening Remarks
11:45am – 12:30 pm
Keynote Presentation
12:30pm – 1:30pm
3-Course Meal
1:30pm – 2:00pm
Networking & Closing Remarks

The Provenir Thought Leadership Roundtable Series brings together industry visionaries, C-level executives, and thought leaders for insightful discussions on redefining risk decisioning strategies. The series fosters a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of fraud prevention in an era of rapid technological evolution and increasing digital risk.

Speaker:

Wana Sedayu

Senior Presales Consultant, APAC — Provenir

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Customer Lifetime Value – Unlocking Growth Through Intelligent Customer Management

Written by provenirmulti on July 25, 2025. Posted in Event. No Comments on Customer Lifetime Value – Unlocking Growth Through Intelligent Customer Management

Roundtable

Customer Lifetime Value – Unlocking Growth Through Intelligent Customer Management

13th November 2025
6:30 PM – 9:00 PM
The Ritz-Carlton, Dubai International Financial Centre

In today’s hyper-competitive financial services landscape, the race is no longer just about customer acquisition—it’s about maximising Customer Lifetime Value (CLV). As acquisition costs rise and customer expectations evolve, banks and lenders must shift toward long-term, value-driven relationships.

CLV is becoming a critical metric that informs decisions across pricing, personalisation, and risk. Yet many institutions still rely on siloed, backward-looking systems that fail to activate CLV as a real-time lever for growth.

The future lies in intelligent customer management—where AI, predictive analytics, and real-time decisioning work together to deliver proactive, hyper-personalised engagement across every stage of the customer lifecycle.

We are honoured to be joined by Mohammed Ismaeel Hameedaldin, whose expertise in Product and Brand Marketing will offer valuable insight into how leading banks and fintechs are turning CLV into a strategic growth engine.

Key Discussion Points:

How connected customer management drives long-term value
Using predictive analytics to inform lifecycle decisions and boost retention
Real-time decisioning: from insight to action at the point of interaction
Aligning CX, risk, and data teams to maximise CLV
Future-proofing your customer strategies with AI-powered platforms

Format:

6:30 PM
Arrival and welcome drinks
7:00 PM
Keynote from Mohammed Ismaeel Hameedaldin, Partner at TOUGHLOVE Advisors and Chairman of the Marketing Society in the GCC
7:20 PM
Roundtable discussion and dinner is served
9:00 PM
Official close and summary

Mohammed Ismaeel Hameedaldin

Partner at TOUGHLOVE Advisors and Chairman of the Marketing Society in the GCC

A Business Leader, a Product & Brand Marketer, a Mentor, and a passionate People Leader.

Mohammed is a Partner at TOUGHLOVE Advisors and Chairman of the Marketing Society in the GCC. He is a former CMO with over 30 years of experience across varied multi-national blue-chip firms.

Initially starting his career in finance, where he spent the first 5 years of his working life, his real passion is in the field of Marketing, where he has spent the last 27+ years across diverse marketing functions including Insights, Marketing Strategy, Planning and Consulting, Sponsorship & Events, Product & Brand Marketing as well as all aspects of Social, Digital and Data led Marketing. He’s a strong believer in marketing as a business function, with a real focus on the value it brings to the bottom line. He started his career at Citibank, and the next 10 years at P&G followed by a similar stint at HSBC before finally moving to Visa Inc where he spent the last 7.5 years as the SVP of Marketing across 90 Markets.

In addition, he was the executive sponsor for both the Mental Health and Wellness as well as Women’s Leadership Networks at Visa, both areas he is extremely passionate about and are areas that he championed both in and out of Visa.

The ProvenirNEXT Leadership Roundtable Series brings together industry visionaries, C-level executives, and thought leaders for insightful discussions on redefining risk decisioning strategies. The series fosters a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of fraud prevention in an era of rapid technological evolution and increasing digital risk.

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ProvenirNEXT London: Skyline Networking

Written by provenirmulti on July 24, 2025. Posted in Event. No Comments on ProvenirNEXT London: Skyline Networking

Logo-ProvenirNEXT-Brandmark-REV
newday-WHT

London: Skyline Networking

Join us for an evening of connection, cocktails, and conversation among banking professionals

18th September 2025
5:30 PM – 8:30 PM
The Menier Penthouse, London Bridge

Provenir invites you to an exclusive networking evening — set against the stunning skyline backdrop of The Menier Penthouse. This is not your typical business event — no panels, no presentations, just great company and engaging conversation in a relaxed and elegant environment.

What’s in Store

Opening Insights: Rethinking “Build vs Buy”
Kick off the evening with brief insights from our partner NewDay, who will share their unique “Buy to Build” approach. This short welcome will set the stage for thought-provoking discussions that challenge traditional assumptions and spark fresh perspectives on technology strategy.
Cocktail Masterclass
Enjoy an interactive cocktail-making session led by an expert mixologist. Whether you prefer a classic or something more inventive, you’ll have the chance to craft your own drinks while learning new skills.
Meaningful Networking
Connect with senior financial services professionals and thought leaders from across banking, fintech, credit and risk. Share insights, exchange ideas, and make valuable connections in a relaxed, informal atmosphere designed for authentic dialogue.

Who Should Attend

Senior professionals and thought leaders from:

Banking
Fintech
Credit
Risk Management

Why ProvenirNEXT London?

Networking with purpose:
We’ve partnered with NewDay to create an evening that goes beyond typical networking, introducing fresh perspectives on strategic technology decisions
Challenge conventional thinking:
Engage with new approaches to the “Build vs Buy” conversation through real-world insights and peer discussions
Learn while you network:
Master new cocktail-making skills with expert guidance while building professional relationships
Quality connections:
Connect with senior decision-makers and industry leaders in a relaxed, elegant environment designed for authentic networking

Ready for networking with a difference?

Secure your spot at London’s most sophisticated professional gathering.

Limited spaces available

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Meet Provenir at the Datos Insights Financial Crime and Cybersecurity Forum 2025

Written by provenirmulti on July 23, 2025. Posted in Event. No Comments on Meet Provenir at the Datos Insights Financial Crime and Cybersecurity Forum 2025

Event

Meet Provenir at the Datos Insights Financial Crime and Cybersecurity Forum 2025

August 26-27, 2025
Charlotte, NC
Datos Insights’ Financial Crime and Cybersecurity Forum

Join us at this premier gathering of financial crime fighters as we explore how innovative technology is transforming fraud prevention and cybersecurity in financial services.

Don’t Miss Our Expert Panel Discussion

“When Good Customers Go Bad: The Growing Challenge of First-Party Fraud”
Speaker: Jason Abbott, Director of Fraud Solutions, Provenir
Date & Time: Wednesday, August 27 | 10:45 AM – 11:30 AM
First-party fraud is one of the fastest-growing threats facing financial institutions today. Join our expert discussion as we dive deep into:
- Emerging patterns in first-party fraud schemes
- Advanced detection techniques and behavioral analytics
- Real-world case studies and prevention strategies
- How to balance customer experience with fraud protection

Schedule a One-on-One Meeting with Our Fraud Experts

Stay Ahead of Evolving Threats:
Learn how leading institutions are leveraging AI and machine learning to detect sophisticated fraud patterns before they impact your bottom line.
Real-World Solutions:
Get insights from our fraud experts who work with top-tier financial institutions daily.
Innovation Insights:
Explore cutting-edge fraud prevention technologies including behavioral biometrics, device intelligence, and advanced analytics that are reshaping the industry.

Book Now!

We’ll discuss:

Your current fraud challenges and pain points
Emerging threats specific to your market segment
Technology solutions that can strengthen your defenses
Success stories from similar institutions
ROI projections and implementation strategies

Schedule Your FCCF Meeting

Book Now!

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Navigating South Africa’s Debt Crisis: Strategies for Recovery and Engagement in 2025

Written by provenirmulti on July 15, 2025. Posted in Event. No Comments on Navigating South Africa’s Debt Crisis: Strategies for Recovery and Engagement in 2025

Navigating South Africa’s Debt Crisis: Strategies for Recovery and Engagement in 2025

September 17th 2025
The Maslow, Johannesburg

As the South African debt landscape grows increasingly complex, financial institutions face the critical challenge of balancing effective debt management with an exceptional customer experience. This exclusive roundtable brings together senior decision-makers from across the industry to explore innovative strategies for mitigating consumer over-indebtedness, while enhancing financial inclusion and long-term engagement.

With a focus on the country’s most affected groups—particularly Millennials and Gen Z—this session will delve into the evolving credit behaviours, emerging risks, and tactical responses required in 2025. Participants will gain actionable insights into transforming collections, personalising recovery journeys, and leveraging fintech to drive both profitability and customer well-being.

Key Discussion Points:

Managing and Mitigating the Growing Debt Bubble: Understanding how inflation, high interest rates, and unsecured lending are fueling over-indebtedness—and what strategies financial institutions can use to respond.
Delivering a Gen Z and Millennial Customer Experience: Meeting the expectations of younger generations facing income instability, low financial literacy, and digital-first credit behaviours—while fostering engagement and trust.
Achieving the Seemingly Impossible: Exploring how fintech innovation, personalised recovery journeys, and empathetic engagement can reduce operational costs while improving repayment outcomes.

Format:

7:45 am
Arrival and Welcome Drink
8:00 am
Keynote: Inside the 2025 South African Credit Crisis: What the Data Reveals – Tej Desai, CEO Collections and Recoveries, ALEFBET HOLDINGS
8:30 am
Roundtable Discussion and breakfast
11:00 am
Official Close and Summary

Tej Desai

CEO Collections and Recoveries, ALEFBET Holdings

Tej is a seasoned executive and passionate advocate for business-led digital transformation. With a sharp instinct for connecting data, digital innovation, and human-centered change, he’s led organizations through complex transformations that create real, lasting impact. Known for his ability to align people, technology, processes, and risk, Tej thrives on turning strategic vision into meaningful action. He leads with clarity, empathy, and purpose—ensuring that change isn’t just managed, but embraced.

Beyond the boardroom, Tej is deeply committed to mentoring the next generation of leaders. Through this dual commitment to innovation and empowerment, Tej is helping shape a future where technology and transformation go hand in hand—building a better tomorrow for businesses and society alike.”

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Enabling Responsible Growth and Customer Trust in Malaysia’s Digital Lending Landscape through Data-Driven Insights

Written by Anna Maria Giaquinto on July 10, 2025. Posted in Event. No Comments on Enabling Responsible Growth and Customer Trust in Malaysia’s Digital Lending Landscape through Data-Driven Insights

ProvenirNext Roundtable

Enabling Responsible Growth and Customer Trust in Malaysia’s Digital Lending Landscape through Data-Driven Insights

Bringing together visionary minds from the financial sector to spark dialogue and innovation

06th Aug 2025
4:30 PM – 7:30 PM MYT
Sofitel Kuala Lumpur Damansara | Malaysia

As digital transformation accelerates across Southeast Asia, Malaysia stands at a pivotal point driven by innovation, increasing regulatory expectations, and evolving customer demands.

This executive roundtable will convene thought leaders from banks, fintechs, digital lenders, and regulators to explore how financial institutions can meet growing expectations for responsible lending, deliver exceptional digital experiences, and build enduring customer trust.

We’ll dive into how intelligent decisioning, low-code orchestration, and real-time data are transforming onboarding and credit decisioning, empowering institutions to drive sustainable growth, reduce risk exposure, and enhance the overall customer lifecycle—from acquisition to long-term retention.

We’re also hosting a special fireside chat featuring Kavines Karthigasan, Head of APAC, Provenir and Shawn Loh, Director, LifeTech Group. They’ll dive into how data security, collaboration, and customer experience intersect to drive trust at scale in modern finance.

Discussion Highlights

Responsible Lending in a Regulated Landscape – How Malaysian lenders can align with BNM’s expectations using real-time affordability insights and intelligent decisioning.
From Acquisition to Customer Lifetime Value – Strategies to foster long-term loyalty and profitability through lifecycle decisioning.
Trust Through Transparency – Using consent-driven data and explainable decisioning to enhance digital trust.
Frictionless Digital Journeys – Delivering seamless onboarding and lending experiences with low-code, intelligent orchestration.
Malaysia’s Financial Outlook – Navigating fraud risks, credit growth, and rising consumer expectations in a dynamic digital lending environment.

Why Attend?

Learn from local and regional success stories
Engage in off-the-record dialogue with industry peers
Grow your professional network over a curated three-course meal
Walk away with fresh insights to drive trust and customer growth

Who Should Attend?

This session is curated for senior executives and decision-makers across:

Retail & Digital Banking
Risk, Fraud & Compliance
Customer Experience & Product Strategy
Data Science & Decisioning
Fintech, BNPL & Lending Platforms

Kavinesswaran Karthigasan
Head of APAC, Provenir
Kavines is the Principal Consultant driving business-value propositions for Provenir across the APAC Region. With a decade of experience in credit risk management solutions in the financial services sector, Kavines has worked with major banks and lenders in Southeast Asia, assisting them in optimising their business processes, automating their workflows, and complying with regulatory standards through the use of risk and decision management applications. Prior to joining Provenir, he spent nearly a decade as a key member of Experian’s Southeast Asia Decision Analytics group. Throughout his career, he has held a variety of positions, beginning as an implementation analyst, progressing to consultant, then pre-sales consultant, and finally customer success manager for the Southeast Asia region. He was born in Malaysia and graduated from Monash Australia. Kavines’ aim is to help his clients achieve customer-level consistency, digital transformation, and data-driven decision making across their products and channels.
Shawn Loh
Director of Business Development, LifeTech Group
Shawn leads the business division at LifeTech Group, a leading provider of Managed Security Services delivering next generation AI-Powered Security Operations Centre (SOC) solutions and global cybersecurity services. With years of expertise in cybersecurity and fintech, Shawn plays an instrumental role in supporting national critical industries – such as financial, healthcare, utilities and manufacturing – enhance their digital resilience, adopt proactive security operations, and strengthen their brand reputation. His mission is to ensure that organizations are safeguarded with precision and agility, so that they can focus on what matters most – growing their business.

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