In-Person Event: Navigating the Future of Digital Transformation and Customer Experience
September 27, 2024 | 9 am – 4 pm (SAST) | De Hoek Country Hotel, Magaliesburg
Join us for a groundbreaking in-person event in South Africa designed to provoke thought, inspire innovation, and drive meaningful discussions with industry experts on the future of digital transformation and customer experience. This event will blend visionary insights with practical solutions, fostering a collaborative environment where the local industry’s best and brightest can explore together how to solve the most pressing challenges facing lenders and financial services providers.
Packed with engaging sessions, our agenda will delve into key topics such as data democratization, process automation, the importance of partnerships and collaboration, and hyper-personalization for enhanced customer experiences.
Don’t miss this opportunity to be part of a transformative dialogue that will shape the future of our industry. We look forward to welcoming you in South Africa on September 27!
AGENDA
09h00
Arrival, Tea & Snacks
09h30
Welcome. Evolving today’s complexity, doing more with less… simplified!
09h45
Data Democratization and Process Automation, with:
Jun Wai Des Lee, Principal Consultant, Provenir
10h15
The true meaning of digital transformation & hyper-personalization, with:
Herman Singh, Futurist, Future Advisory
11h00
The key challenges to competing in a data-driven era fireside chatwith:
Ryan Morrison, Executive: International, Provenir
Des Lee, Principal Consultant, Provenir
Keshnie July, Decisioning, Investec
Unathi Mtya, Group Chief Information and Digital Officer, African Bank
12h00
Lunch, The Garden Pavilion
13h00
Enabling secure, compliant & transformative data collaboration, with:
Paul De Beer, Chief Analytics Officer, Omnisient
13h30
Boosting value through data-driven customer experience, with:
Pavin Burra, Chief Executive, Analytix Engine
14h00
Disruptive customer experience strategies, with:
Dee Chetty, Chief Product Officer, TransUnion
14h30
The importance of partnerships, agility, flexibility, and automation, with:
Three easy ways to boost access to credit (and skyrocket operational efficiency)
Unleash the power of Equifax alternative data and AI-powered credit risk decisioning from Provenir
There’s a lot of pressure for today’s financial services providers, as consumer debt (and delinquency rates) continue to rise. So how can you ensure easier access to credit for your creditworthy customers? In this blog from our Data Marketplace partner Equifax, they highlight how to boost operational efficiency with the one-two punch of Equifax data and Provenir’s AI-powered decisioning platform.
We’re behind decisions made by the world’s leading financial services providers, offering decisioning solutions that minimize risk and maximize customer value across the lifecycle, all with a single platform. Discover why Provenir is the easiest decision you can make.
Meet Provenir: Discover one decisioning platform for every customer touchpoint
Get proven results with Provenir’s holistic risk decisioning solutions. Meet your customers where they are with speedy approvals and personalized offers.
Meet strategic goals, manage risk, and maximize customer value.
With Provenir, you don’t have to compromise risk for growth – you can have it all.
YOUR NEEDS
PROVENIR’S DECISIONING SOLUTION
Low-code platform that increases autonomy and reduces vendor reliance to save time and cost.
Seamless solution integration with swift setup and real-time iteration to boost innovation.
Flexible, scalable platform that optimizes decisions across credit, fraud, and compliance for the entire customer lifecycle.
AI-optimized decisioning that uses the right data to approve more customers with the right risk decisions.
Rapid deployment gets you to market in as little as 90 days.
Embedded machine learning that hyperpersonalizes product offerings along each point of the customer journey.
Access, integrate, and orchestrate alternative data and bureau data to feed directly into your decisioning engine.
Proactive risk management from onboarding through collections.
Predictive portfolio performance analysis and deep business insights that enable forward-thinking risk strategies.
Customizable processes that support seamless integration of manual intervention into automated flows.
TESTIMONIALS
GM financial
JEFF LIVELY, VP OF DEALER SERVICES, GM FINANCIAL
“We have deep insight into every application and contract as we can instantly get real-time information whenever we need it.”
Novuna
ANDY DODD, MANAGING DIRECTOR, NOVUNA CAPITAL
“The flexibility of Provenir allows us to create our own risk decisioning workflows that can easily connect with any data source.”
d&b
EXEC., DUN & BRADSTREET
“Provenir plays a vital role in navigating this balance between compliance and speed, because it gives us the ability to orchestrate all of our scoring and compliance processes very quickly.”
Telia
FREDRIK NILSSON, CREDIT MANAGER, TELIA
“Provenir empowers the Telia Finance team to create and change credit offerings independently, process customer applications in seconds, and easily integrate to multiple data sources for better quality decisioning.”
Yapstone
MICHAEL GRAMZ, CHIEF RISK OFFICER, YAPSTONE
“Provenir’s no-code visual tools let us design and configure our business process and go live quickly.”
Proven Decisioning Technology Tailored to Your Unique Needs.
Discover the stand-out features and benefits of Provenir’s intelligent, centralized risk decisioning platform that powers lending innovation across the globe.
Our team is passionate about creating the future of risk alongside other industry thought leaders. That’s why when we’re not building the decisioning tech of tomorrow, we’re talking about what it might look like.
Tune in to our podcast, The Disruptor Sessions: The Visionary’s Guide to Fintech for insightful discussions on everything from how to foster financial inclusion to the hidden implications of AI in risk management.
