Maximize Value Across the Entire Customer LIfecycle.
Take your customer management to the next level with Provenir’s AI-Powered Decisioning Platform. Maximize the lifetime value of your customers, with robust credit risk decisioning enabling you to make the right decisions, at the right time, during onboarding and beyond.
The Ultimate Guide to Decision Engines
How can AI-Powered Decisioning help your business processes?
As consumer debt and delinquency rates continue to rise, we are seeing loan loss provisions reach new heights. With monthly payments becoming prohibitive for a number of consumers, it’s clear that account management practices are due for a significant upgrade to position organizations to be able to respond to these growing pressures.
Currently, most existing account management and collections systems have been held back by a lack of investment, and are under-equipped for this surge in demand. Most organizations are faced with outdated infrastructure that remains catered to traditional billing cycles than to the nuanced demands of modern account management.
With the right technology and an optimized approach, lenders can manage it all, driving growth, resiliency and innovation in the space. Watch on-demand now, as our group of industry experts dive into the critical issues and possibilities in portfolio management within financial institutions. Our experts share cutting-edge insights and strategies designed to convert these challenges into avenues for growth and resilience. Help position yourself at the forefront of credit risk management, and steer your organization towards a future marked by stability and expansion.
Key Takeaways:
How to navigate challenges and optimize your account management strategies
Positioning the most appropriate offer for each customer via the right channel at the right time
How to respond faster to market changes while ensuring your models are still accurate
Ways to enhance your decisioning across the customer lifecycle with AI and alternative data
Additional considerations that should be at the forefront as the market dynamics continue to evolve
Provenir: Intelligent Decisioning for Acquiring Customers and Optimizing Lifetime Value
Flexible. Smart. Strategic. Decisioning technology that underpins your business goals.
Whether you’re looking for global expansion and new product lines, or hyper-personalization and maximized portfolio performance, our dynamic, strategy-friendly decisioning platform can help. Enable real-time approvals, inclusive services, customer growth, and more innovative product offerings – without the hassle of legacy technology, vendor reliance, limited data access, hard-coded rules, inaccurate models, and extensive build times.
Discover why Provenir is the easiest decision you can make.
The Ultimate Guide to Decision Engines
What is a decision engine and how does it help your business processes?
Discover this dynamic on-demand webinar crafted for financial industry professionals seeking to enhance their approach to credit risk and fraud prevention while optimizing customer value.
In this session, The Financial Brand’s Jim Marous and Provenir’s Chief Product Officer Carol Hamilton delve into how these smart technologies not only protect your organization from potential risks but also open doors to deeper customer engagement and retention strategies, ultimately boosting the lifetime value of your customers.
Key takeaways:
The strategic benefits of implementing intelligent decisioning systems that use advanced analytics like AI/ML to refine credit risk and fraud management
Insights and best practices needed to achieve a more agile, customer-centric business model
How to transform your financial institution into a forward-thinking powerhouse in today’s competitive landscape
How to integrate intelligent systems into existing operations and navigate the challenges of legacy systems
The past year has highlighted an unsettled global climate, making it difficult for financial services companies, including fintechs and other lenders, to mitigate risk effectively. Economic KPIs are slowing as both institutions and consumers alike react to the new normal – so how can we help credit providers stay ahead of the competition?
Watch this on-demand webinar, where our panel of experts are sharing key insights on how to stay profitable amidst rapidly evolving market conditions.
With concrete examples from Turkey and elsewhere, this lively discussion include tips on:
How to take advantage of non-traditional data to confidently do business with more marginal/subprime applicants
Ways to segment customers to target the appropriate upsell/cross-sell and renewal activities
Staying ahead of the curve in identifying more fragile customers – before they default
How to implement rapid reaction feedback loops within each stage of the customer lifecycle
Trend reporting on key KPIs
How to implement and test new credit and fraud policies without additional risk
Don’t miss this opportunity to glean insights from the experts and ensure you can continue to grow your business, even in uncertain economic conditions.
For decades, customer acquisition and onboarding have been the primary focus of banks’ investments.
This made perfect sense. Competition for prime banking customers was fierce, and banks spent a lot of money trying to capture their business. When fintech came on the scene, banks rightly concluded that investments in digital account opening were critical for fending off these new competitors and maintaining their market share, especially with Millennial and Gen Z customers.
It made perfect sense … until it didn’t.
The nature of competition in financial services has changed. The digitization of banking products, the emergence of lead aggregators, and, most importantly, open banking have made it easier for bank customers to shop around and to switch financial service providers than it has ever been.
Today, the biggest challenge facing banks isn’t how to acquire new customers. It’s how to retain the valuable customers that they already have.
In this webinar, Alex Johnson (Founder, Fintech Takes) and Kathy Mitchell-Stares (EVP North America, Provenir) will:
Explain why customer management has traditionally been underinvested in by banks and the implications of this underinvestment in today’s financial services ecosystem.
Explore how open banking and other fintech innovations have fundamentally altered the competitive dynamics within financial services and placed a premium on customer retention.
Provide actionable advice for how banks can improve their customer management decisions and business processes in order to strengthen their most important customer relationships and turn customer retention into a superpower.
How to maximize the lifetime value of your customers across the entire lifecycle
Anywhere from 40-70% of the growth of your financial services business comes from existing customers. But do you know how to properly maximize the value of your customers throughout the entire journey? Discover how an AI-powered decisioning platform can go beyond onboarding – to effectively manage and mitigate risks, while growing your revenue.
Want to learn more about taking your risk decisioning beyond onboarding?
How to Enable AI-Powered Decisioning for Smarter, Faster Risk Decisions Across the Entire Customer Lifecycle
If navigating the growing field of risk decisioning platforms feels like trying to find a needle in a haystack… don’t worry, we’ve got you covered. We’ve developed a comprehensive guide to choosing the right risk decisioning platform for the specific needs of your organization. We’ve looked at the essential features you need and how to make the best selection that will enable maximized value throughout the entire customer journey, for everything from onboarding to collections and all points in between.
Key takeaways from the guide include:
How to use AI-powered decisioning to maximize customer value across the lifecycle
The key capabilities of a risk decisioning solution that will ensure success at onboarding and beyond
The role the right data at the right time plays into decisionsing success
Defining your project requirements to ensure success
Have you been wondering what Provenir’s Global Support Team is all about? Interested in hearing about our new investments to better serve your needs and enhance client management? Watch now and discover how we’re constantly improving our support capabilities to help you achieve your business goals.
Tune in and learn:
How we are working to improve the support portal for a better ticket management experience
Why we’ve moved to a tiered support model to keep your business running more efficiently
How we’re enhancing our customer engineering team to continue the focus on our ‘customer first’ approach
The ins and outs of maintenance/incident notifications, ticket priority definitions, and steps to raising/submitting support tickets
The term ‘credit score’ is often thrown around when it comes to financial services and products, but what does it really mean?
There’s a lot to know about how credit scores impact the way the average person goes about their day-to-day life. Whether you’re signing up for your first credit card or looking to apply for a mortgage, your credit score plays a huge role in determining whether you’ll be able to achieve some of your financial goals.
Something just as important – and a term as equally thrown around – is a credit report. Your credit report determines how much interest you’ll have to pay back on loans, credit cards, and mortgages and whether you’ll be approved for them in the first place.
Credit scores and reports as we know them have only been around for a few decades but are part of a long history of merchants, lenders, and decision engines. Here, Provenir explores when credit scores were invented, how they’re calculated, and how consumer credit reporting works, so you can know more about your money.
Read on for your no-nonsense guide to all things credit.
When were credit scores invented and how does credit scoring work?
