First-party fraud is becoming one of the toughest challenges facing banks and lenders today. Traditional fraud controls are struggling to keep pace as fraudsters leverage technology, social media, and increasingly sophisticated tactics to exploit gaps across the customer lifecycle.

The challenge is that first-party fraud is no longer a single problem. It has evolved into three distinct behavioral types: Criminal Operators, Opportunists, and Intentional Misrepresentation. Each have their own unique motivations, risk signals, and detection challenges. Treating them the same can leave institutions exposed to unnecessary losses while creating friction for legitimate customers.

In this Provenir-hosted webinar, Jason Abbott and Jason Gunther will break down these three first-party fraud personas, exploring how they operate, the warning signs they leave behind, and how organizations can use AI-driven approaches to identify and address risk earlier and more effectively.

Fraud targeting telcos has always existed. What’s changed is how it’s executed, how fast it scales, and how much is at stake.

As device values rise and fraud-as-a-service lowers the barrier to entry, telcos are facing a new wave of sophisticated, high-volume attacks — from subscription fraud to device theft rings — that directly erode revenue and brand trust.

In this webinar, three of Provenir’s specialists in telco fraud sit down to cut through the noise: what the threat landscape actually looks like right now, why telcos have become a prime target, and what effective fraud prevention looks like in practice.

First-party fraud has rapidly evolved from isolated organised crime into a social trend amplified by technology and social media.

Today’s fraud landscape in the Nordics reflects three distinct behavioural personas: Criminal Operators, Opportunists, and Intentional Misrepresentation. Each represents unique behavioural signatures, risk patterns, and detection challenges.

Provenir’s Mike Holmes and Jason Abbott join Ola Sundell of Digital Banking Strategy Talk to unpack each persona with real-world context, behavioural risk indicators, and practical, AI-enabled detection frameworks that help organisations detect, adapt, and respond – all while maintaining customer experience and compliance.