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Industry: Fintech

Fintech Interview with Carol Hamilton, Chief Product Officer at Provenir

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Fintech Interview
with Carol Hamilton, Chief Product Officer at Provenir

FinTec Buzz recently sat down with Carol Hamilton, Provenir’s Chief Product Officer, to discuss fraud challenges as well as opportunities financial institutions have to combat fraud plus deliver a better customer experience. They also discuss the role data orchestration and AI play in identifying fraud and future technological advancements on the horizon.

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Women in Fintech: The Importance of Mentorship with Worldline, TreviPay and more!

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Women in Fintech:
The Importance of Mentorship with Worldline, TreviPay and more!

Though progress has been made to reduce the gender gap in fintech, the industry still has far to go until it hits true representation and champions full equality.

To help highlight the influential and significant contributions of women to the industry, The Fintech Times asked influential fintech leaders (who just so happen to be women) to share their thoughts on the importance of mentorship and knowledge sharing when fostering women’s talent in the industry. 

Our own Kim Minor, Senior Vice President, Global Marketing, weighed in on navigating the male-dominated executive suite.

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TDS Mini: Fintech Cheat Sheet (Part 2)

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TDS Mini:
Fintech Cheat Sheet (Part 2)

We’re back for part two of our TDS Mini series, breaking down the first half of 2023.

Our regional experts will give you the SparkNotes version of what happened in H1, where you should focus your attention now, and what to expect in H2 – all in three minutes each! 

In our second and final part, we hear from José Vargas (Executive Vice President and General Manager, LatAm), Kathy Stares (Executive Vice President, North America) and Adrian Pillay (Vice President of Sales, Middle East and Africa). Learn about recent regional investment trends and their implications, discover how mindsets about risk, financial inclusion, and data are changing, and get the outlook for SMEs, incumbents, and experiential banking in H2.

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TDS Mini: Fintech Cheat Sheet (Part 1)

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TDS Mini:
Fintech Cheat Sheet (Part 1)

The first half of 2023 has blown by in the blink of an eye, so we’re breaking it down in this two-part TDS Mini series.

Our regional experts will give you the SparkNotes version of what happened in H1, where you should focus your attention now, and what to expect in H2 – all in three minutes each! 

In part one, we hear from Frode Berg (Managing Director, Europe) who will share his thoughts on the UK market, and from Bharath Vellore (General Manager, Asia Pacific), who is covering his entire region. Learn how mortgages can help us better understand the economy, get the scoop on new AI developments, and look to the future with digital banking and embedded finance.

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Fintech For Good: Fact or Fantasy? With Milken Institute, Provenir, Nav and ClearBank

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Fintech For Good:
Fact or Fantasy? With Milken Institute, Provenir, Nav and ClearBank

The words “fintech for good” get thrown around a lot. But does the phrase have any legs – or is it just a collective industry pipe dream. In this series from The Fintech Times, Kim Minor, Senior Vice President, Global Marketing at Provenir, shares how fintech is helping reinvent the business of giving for the nonprofit sector.

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APACs Top Fintech Trends to Watch

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APAC’s Top Fintech Trends to Watch

Asia Pacific (APAC) is home to diverse markets with different levels of maturation. But whether the market is emerging or mature, fintech innovation is booming across the region. Fintechs had their strongest year yet in 2022, with a record-breaking $50.5 billion invested into the industry – this level of investment is propelling APAC’s continued growth even when other regions are seeing slowdowns.

So what are the ideas driving this growth? Where is disruption happening now and where can we expect to see it develop as technology progresses? Provenir’s Bharath Vellore shares his insights on APAC’s hottest trends to watch for Indonesia, Malaysia, Singapore, the Philippines, and Australia.

Indonesia: Buy Now, Pay Later (BNPL)

Despite the recent negative press around BNPL, there’s good news for the industry in Indonesia, where it grew by 70% to reach almost $4.5 billion in 2022. The outlook for medium to long-term growth remains very strong, with projected growth of 32.5% to reach an expected market size of $25 billion by 2028.

Why has BNPL had such success in Indonesia? It has helped the country to fill a significant lending gap. Nearly 65% of the population is unbanked and credit card penetration is in the low single digits – the need for financially inclusive credit is broad. And the ways BNPL is being used are broad as well. Similar to usage around the world, the payment option is now breaking up the lowest value grocery runs and other everyday transactions to expensive luxury retail purchases.

Some fintechs pushing forward Indonesian BNPL include:

Malaysia: Digital Banking

In 2022, Malaysia’s Central Bank awarded 5 digital banking licenses for the first time, with the intent to drive financial inclusion in the country. With digital banks now in play, consumers can access convenient and flexible financial products. A dynamic space to watch will be how these digital banking entrants will grow, given the position of the traditional lenders and banks that have been entrenched in the space for a significant period of time with large customer bases.

Provenir partner Credolab agrees, also pointing out the importance of fraud mitigation:

“A digital banking transformation is accelerating in Malaysia, amid stiff competition from other countries in the region. To manage the associated fraud risks, banks offering digital services will have to take appropriate measures and collaborate with best-of-breed Fintechs to help fight fraud.”

Steve Thurley, Managing Director – APAC, Credolab

We believe that the digital banks that find success will create a path to profitable growth by finding low cost customer acquisition models and delivering new products to market rapidly. The best way to do this is find customers through partnerships and networks, and develop financial products on a low-code/no-code platform that allows business users to be agile and responsive to market needs. The fintech difference? These products should be highly personalized and feature-rich to offer consumers elevated digital banking experiences they can’t get from traditional banks.

The financial groups launching banks are:

Singapore: Embedded Finance
Unlike Indonesia, Singapore has a very mature financial ecosystem. Banks are quite well entrenched in the economy and have even proactively adopted digital services, making room for digital banks, embedded finance, and hyper-personalized financial products. Adopting embedded finance helps organizations that aren’t traditionally financial service providers to provide financial products, reaching new market segments and simplifying the customer experience.

The biggest opportunities for innovation in embedded finance include instant payments, cross-border transactions, and micro lending. Embedded finance products for SMEs are also gaining traction, helping small businesses with accounting and managing ledgers, while providing working capital loans. Micro credit loans, such as retail financing for e-commerce, merchant loan offers based on sales volumes, and embedded payment options in apps are streamlining financial products into everyday processes and changing the way consumers are engaging with money.

These fintechs are embedding themselves as top embedded finance providers in Singapore:

The Philippines: SME Lending

Micro, small, and medium-sized businesses are the lifeblood of the Philippine economy. Almost 36% of the GDP is generated by the SME sector and 63% of workers in the country work at one. Despite the enormous presence in the country, SMEs remain largely underfinanced, which limits their – and the economy’s – ability to grow. Enter: fintechs.

As digital loans are becoming a more viable and attractive option, fintechs are extending credit to SMEs through online platforms that small business owners can access from anywhere in the country. As big data becomes more available, SME lenders are able to tap into that ecosystem to build alternative credit scoring models. There is not great coverage from the bureau point of view, as the majority of SMEs have thin files or no credit report at all, so the lack of financial data is a huge gap for traditional lenders who don’t have enough information to make accurate decisions. Big data is providing access to alternative data such as customer reviews, income flows, and more to make lending decisions – this area is primed for significant growth.

Companies driving SME lending innovation include:

Australia: Open Banking
Consumer Data Right (CDR) legislation was introduced in Australia in 2020. Phase one mandated the country’s four biggest banks to share access to consumer data; phase two did the same for small banks; last year’s phase extended to energy and utility companies; and next year’s final phase brings non-bank lenders under CDR. What happens when you’re combining datasets across banking, energy, and nonbanking? Consumers access lending products across the ecosystem and are able to take advantage of the best deals on financial products.

Provenir partner SEON highlights the importance of payment speed as well:

“Open banking allows innovation in multiple areas, including payments, credit checks, loan applications, and more. The most exciting is open banking payment initiation, which provides instant access to cash flow on a faster payment rail (funds sent and received in 2-10s) at a fraction of the cost of credit cards.”

Daniel Sebes, Strategic Director, SEON

Currently, Australia has 115 data holders of consumer data and 24 active data recipients who can receive consumer data. The number of data recipients will grow tremendously, catalyzing fintechs to build innovative financial products that push one another ahead through competition while empowering consumers to find the best products available. For this reason, CDR and open banking will be a very interesting space to keep an eye on.

Active data recipients in Australia include:

It’s clear that fintechs have disrupted almost every aspect of financial services across the APAC region. Many of these trends will continue to inspire new ways to disrupt the way we manage and access credit, whether it’s through new ways to pay for goods, the data that paints financial health, or how the small businesses driving economic growth stay afloat. Whether the trends have staying power or will evolve as technology and regulation develops, only time will tell. What we do know is we’ll be watching.

Looking for a technology partner to help you jump on one of these trends?

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Ten Fintechs/Finservs Supporting Women – or Being Led by Them!

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Ten Fintechs/Finservs Supporting Women – 
or Being Led by Them!

Celebrating International Women’s Day in Fintech – #EmbraceEquity

Wednesday March 8, 2023 is International Women’s Day – a day earmarked to celebrate the achievements of women globally, and draw attention to the persistent lack of equality around the world. Everyone wins when gender bias, stereotypes and discrimination are minimized, but it’s easy to pay lip-service to these sorts of holidays and much harder to actually do anything about it. The theme of this year’s International Women’s Day is #EmbraceEquity – looking at how collectively we can strive forward towards a more diverse, equitable, inclusive world.

Women frequently remain underserved by traditional financial services institutions, or unfairly scored when it comes to credit products. Even as recently as the 1960s in North America, unmarried women couldn’t get access to credit or a bank account (and married women needed their husband’s permission). Despite the strides the world has taken in gender equality, there’s still a large divide in terms of financial inclusion – with some reports claiming that the “gender gap remains unaltered since 2011.”

“In seeking mortgages, women are charged higher rates and denied more often, despite being more likely to repay their loans than men with the same FICO score, loan-to-value, and income. This means that for women, offering the same treatment for the same credit profile as a man is wrong, because the woman will actually default less. The issue is exacerbated by the fact that income is a key factor in mortgage rates, and women earn just $0.84 for every $1.00 earned by men.”

What impact does this economic divide really have? Research shows that eliminating the gender gap in financial inclusion would have continued positive effects on the economy – increasing its overall size, boosting consumption rates, lowering financial risks and facilitating new business opportunities. Closing the gap can help enable a nation’s overall “development, economic growth, inequality reduction, business evolution and social inclusion.”

How Can Technology Help Close the Gap?

There are numerous ways that fintechs and their use of cutting-edge technology (like machine learning, artificial intelligence, and alternative data) can be a catalyst for change – enabling a more even playing field for women and other underserved populations. The use of alternative data can supplement traditional credit scoring methods, ensuring inclusion for women who lack credit histories. AI and machine learning can integrate that alternative data more easily, deploy advanced models to manage bias and improve risk decisioning accuracy – encouraging financial inclusion as a result and helping ensure a more equitable financial services landscape.

There’s still lots of work to be done and using this sort of technology requires intentionality and partnership with financial services providers and organizations that help ensure gender equality. But how can fintechs work to #EmbraceEquity when so few of them have women in leadership positions? Only 12% of fintech founders or co-founders globally are women, and only 6% of fintechs have female CEOs. A startling lack of female representation in the fintech industry has a direct impact on the types of products and services the industry offers its consumers (of course, half of which could potentially be women). And to put it in terms of dollars and cents – “the lack of gender diversity in the industry decreases the organizational and financial performance of businesses.”

To further the cause of International Women’s Day and to help #EmbraceEquity, we’re highlighting ten innovative organizations that are women-led fintechs or are using the power of fintech to ensure financial inclusion – and helping improve the lives of women and the economy along the way.

  • Tala: A global fintech with a mission to create the ‘world’s most accessible financial services,’ Tala aims to help underbanked consumers borrow, save, and grow their money. With a modern credit infrastructure built in-house, the company uses advanced data science and machine learning to enable instant credit decisions for their consumers. Shivani Siroya is the female Founder & CEO of Tala, and the company boasts two more female C-Suite executives, Kelly Uphoff as CTO and Jen Loo as CFO.
  • Jefa: A challenger bank based in Latin America, this organization focuses on women without a traditional bank account, and aims to help them solve the problems faced when trying to open/manage an account. The all-digital bank targets women in emerging countries who may not have access to traditional banks (even physical access, like transportation to get to a branch), and requires no minimum balance. Future developments include a network of inclusive merchants and a credit building platform.
  • Sequin: While traditional debit cards don’t contribute to credit building, the Sequin card does. Aimed specifically at women, the card helps you build credit with each purchase, without requiring credit checks or imposing late fees. Highlighting the systemic bias sometimes reflected in traditional credit scoring algorithms, the Sequin card helps correct this by not reporting credit utilization to credit bureaus.
  • Kaleidofin: This India-based payment platform offers ‘doorstep service’ aimed at women, helping them build personal financial management plans and offering discretion and privacy to ensure safety for customers. For example, customers can check their balance via ‘missed calls’ and set up a proxy outside their household to receive messages about their accounts.
  • Pezesha: Founded by a woman and marketed at SMEs and individuals in Kenya, Pezesha focuses directly on informal savings groups and designs incentives around them, offering a credit-score-as-a-service product and financial education. Since its founding, more than 50% of women in the region have been included in their financial ecosystem.
  • Ellevest: Founded by Sallie Krawcheck, the former head of Bank of America’s Global Wealth and Investment Management division, U.S.-based investment firm Ellevest markets itself as a tool built by women, for women. The company’s proprietary investment algorithm and tailored advice considers specific women-focused issues, including career breaks for maternity leave or caregiving, longer average lifespans, unpaid female labor and pay gaps.
  • Oraan: To help combat the fact that 41% of women in Pakistan save money through informal groups/committees, Oraan (Pakistan’s first women-led fintech startup) offers financial products that provide women the opportunity to save and borrow money from outside of their immediate social and geographical networks. Using technology, data and a ‘human-centric’ design methodology to digitize financial offerings, the company aims to make saving money both simple and safe for women.
  • HerVest: This Nigerian investment firms aims to bring financial inclusion and empowerment to more African women, helping to bridge the economic gender gap and improving lives with greater access to financial services. With a specific focus in agriculture, HerVest provides female farmers growth opportunities relating to crops, grain banking and livestock.
  • Starling Bank – A digital challenger bank that remains one of the UKs fastest growing banks, Starling Bank has also been named Britian’s best four years in a row. CEO Anne Boden founded the company in 2014 at the age of 54 – and despite challenges and setbacks the bank has flourished under her leadership. In late 2020 Anne released a memoir outlining her struggles as a 50+ female trying to break down barriers in the male-dominated fintech world.
  • Borrowell – A Canadian fintech success story, Borrowell was the first in Canada to offer free access to credit scores and uses an AI-powered credit coach to help customers achieve their financial goals. Female Co-Founder and COO Eva Wong is an outspoken advocate for diversity and inclusion – and the organization’s commitment to the cause has it listed as one of the Best Workplaces for Women by Great Places to Work Canada.

While there is still plenty of work to be done to ensure equity for all genders in financial services, it’s refreshing to see so many innovative fintechs discovering new and unique ways to empower women and encourage inclusivity and diversity. And the more we choose to represent women in leadership/executive roles, the better!

Discover how simplified access to a variety of data sources (including alternative data) can help you embrace equity in your risk decisions.

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Fintech in 2023: Predictions From Provenir, THORWallet DEX, Riskified

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Fintech in 2023:
Predictions From Provenir, THORWallet DEX, Riskified

As 2023 kicks off, The Fintech Times is tapping industry experts for their predictions for the coming year.  In this article, Kathy Stares, Executive Vice President, America for Provenir, shares her insights on the incredible opportunity (and challenge) fintechs have to demonstrate how best to operate in uncertain times.

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Attacking Banking and Fintech Fraud Head-On Through AI-Infused Strategies

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Attacking Banking and Fintech Fraud Head-On
Through AI-Infused Strategies

New research shows that 43 percent of financial services organizations expect the cost-of-living crisis to increase the risk of financial crime and fraud over the next 12 months, as scammers target vulnerable consumers struggling with rising bills.

In this Finance Digest article, Carol Hamilton, Chief Growth Officer for Provenir, shares why traditional policy-based approaches to identifying fraud often fail. A more enlightened approach involves leveraging optimized contextual scorecards, machine learning algorithms and outlier detection — all types of AI-infused strategies to improve fraud detection and accuracy.

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Provenir’s AI-Powered Risk Decisioning Software is Soaring through the Fintech Community

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Provenir’s AI-Powered Risk Decisioning Software
is Soaring through the Fintech Community

In an exclusive discussion with Rajneesh De, Consulting Editor, APAC News Network, Varun Bhalla, Country Manager, Provenir India shares how easy access to many types of data and AI can empower financial services providers to provide credit to more consumers and SMEs in India while remaining compliant with regulations.

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