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Author: Amy Sariego

Buy vs. Build in APAC – Why “Buy” is the Right Choice for Risk Decisioning Software

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Buy vs. Build in APAC – 
Why “Buy” is the Right Choice for Risk Decisioning Software

  • Allison Karavos

In today’s fast-paced business landscape, making informed and timely decisions is critical to success. This is especially true when it comes to risk decisioning, a process vital for mitigating threats and maximizing opportunities. As businesses in APAC consider their options for risk decisioning software, a common debate arises: should they buy an off-the-shelf solution or build a custom one? In this blog post, we will explore the reasons why “buy” is the right choice for risk decisioning software in the APAC.

Speed to Market

One of the most compelling reasons to opt for a pre-built risk decisioning solution is the speed it offers. Developing custom software from scratch can be a time-consuming process but in today’s fast-paced business environment, agility is essential. Thankfully, a variety of pre-built software solutions are readily available and can be implemented in as little as three months depending on your vendor.

Cost-Effectiveness

Building a custom risk decisioning solution can be a costly endeavor. It involves not only development expenses but also ongoing maintenance and support. On the other hand, buying an established software solution typically comes with a more predictable cost structure, including licensing fees, maintenance contracts, and support agreements. For many APAC businesses, this cost-effective approach makes it easier to manage their budgets.

Proven Expertise

When you buy a pre-built risk decisioning software, you gain access to the expertise of the software vendor. These vendors specialize in their field and continuously improve their solutions. They have extensive experience in risk management, compliance, and data analysis, which is hard to replicate in-house. Relying on their expertise can help APAC businesses make better risk decisions and navigate complex regulatory environments effectively.

Scalability

As your business grows, your risk decisioning needs may change. Third-party solutions are often designed to be scalable, making it easier to adapt to changing business demands. In contrast, custom-built software may require extensive redevelopment and modification to accommodate growth. For APAC businesses looking to scale and adapt quickly, “buy” is the more flexible choice.

Integration

Modern businesses rely on a multitude of software applications for various functions. A significant advantage of third-party risk decisioning software is its compatibility with other systems. It’s designed to integrate seamlessly with popular CRM, ERP, and other tools, which is especially important in APAC, where businesses often depend on a mix of applications to run their operations smoothly.

Compliance and Security

The regulatory environment in APAC is continuously evolving, with strict data protection laws and industry-specific compliance requirements. Buying risk decisioning software often means that your system will be equipped with the latest compliance features and security protocols. This can save your business the headache of constantly monitoring and adapting to regulatory changes.

Updates and Maintenance

Software, like any other asset, requires maintenance and updates to remain effective. When you buy risk decisioning software, you can rely on the software vendor to provide regular updates and maintenance support. This ensures your system stays up-to-date and secure, without requiring extensive in-house resources.

Conclusion:

While the decision to buy or build risk decisioning software ultimately depends on the unique needs of each APAC business, there are strong reasons why “buy” is often the preferred choice. Speed to market, cost-effectiveness, access to expertise, scalability, integration, compliance, and ongoing support make third-party solutions the pragmatic option for many. When time is of the essence, and resources are limited, a pre-built risk decisioning solution can provide the competitive edge APAC businesses need to make informed decisions in today’s complex world of risk management.

If buying still seems overwhelming, be sure to check out our comprehensive Buyer’s Guide for risk decisioning platforms.

Learn how we can help you manage risk and maximize value at onboarding.

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Named 2024 FSTech Award Finalist

A pioneering leader in consumer credit in the UK recognised for excellence and innovation in the ‘Best Use of IT in Consumer Finance’ category

LONDON, UK – January 17, 2024 – Provenir, a global leader in AI-powered risk decisioning software, today congratulated NewDay for being named a 2024 FSTech finalist in the ‘Best use of IT in Consumer Finance’ category.

FStech Awards spotlight companies excelling in the UK and EMEA financial services sector. The ‘Best Use of IT in Consumer Finance’ category recognises organisations for their innovative use of technology to achieve significant cost benefits, streamline internal processes, enhance customer service and lay the foundation for future success. FSTech Award winners, selected by independent expert judges, will be revealed at the FSTech Awards 2024 Gala on March 14th at the London Marriott Hotel, Grosvenor Square.

NewDay is a leading provider of consumer credit in the UK, providing more than 4 million customers responsible access to credit. With an emphasis on technology-enabled flexibility and innovation, NewDay offers direct-to-consumer products as well as collaborations with merchants. Their Merchant Offering includes co-branded credit cards and Newpay, a flexible digital finance product catering to both large retailers and SMEs, with Buy Now Pay Later and instalment finance options.

By leveraging Provenir’s AI-Powered Risk Decisioning Platform, NewDay is able to streamline every step of its lending process to create an end-to-end, fully integrated solution that extends across the entire credit lifecycle from originations through to management of charged-off and debt-sold accounts. The integration of Provenir with NewDay’s extensive data lake accelerated a sophisticated and data-rich model environment. This has enabled NewDay to achieve faster delivery cycles, allowing the delivery of multiple changes within the same sprint. The end result is a service team that can drive change in the business quickly to respond to market pressures, customer needs and industry trends.

Implementing Provenir’s AI-powered risk decisioning platform has revolutionised NewDay’s credit risk management, enhancing processes, reducing costs, and improving customer experiences. By partnering with Provenir, NewDay has experienced a 13% increase in auto loan accept rate, a 46% increase in referral accept rate, speed of change reduced by 80%, incident detection reduced from more than 2 hours to less than 5 minutes and an increased product exposure on aggregator sites from 2 products to 13 all with real-time quote and decisioning, providing NewDay with a competitive advantage.

“We would like to extend our congratulations to NewDay on being named as a FSTech Award finalist in the ‘Best use of IT in the Consumer Finance Category,”stated Frode Berg, Managing Director, EMEA at Provenir. “At Provenir, we take pride in our supportive role within NewDay’s credit risk management and are delighted that this collaboration has positioned NewDay for future technological advancements under its ‘NewTech’ initiative, setting a benchmark for strategic technology use in consumer finance.”

“Provenir’s solution has been an excellent addition to NewDay’s tech stack,” said Mandy Sumner, Head of Strategic and Operational Implementation at NewDay. “The platform’s advanced data analytics capabilities have allowed us to make faster, more accurate risk decisions, improving customer experiences and operational efficiency. Provenir’s commitment to innovation and continuous improvement has been instrumental in our success. We are proud to partner with Provenir and recommend their solution to any organisation seeking to unlock the power of their data.”

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ndustry veteran brings more than 20 years’ experience in human resources leadership and talent acquisition to the fintech leader

Parsippany, NJ Jan. 9, 2024 – Provenir, a global leader in AI-powered risk decisioning software, today announced the appointment of Lori Copeland as Chief People Officer.

In this role, Copeland will be responsible for developing and executing human resource strategy in support of the overall business plan and strategic direction of the organization. She will provide leadership and guidance to all HR functions and develop recruiting plans to bring new talent to expand Provenir’s workforce, which spans 25 countries across the globe.

A senior human resources executive with more than 20 years’ experience, Copeland has proven ability to engage key stakeholders, deliver results and drive initiatives across complex global matrix organizations. Prior to joining Provenir, Copeland was Global Vice President, Human Resources, with LGC, a private equity owned leading, global life science technology company. Prior to this, Copeland was Global Human Resources Leader at General Electric (GE), Digital, a growth IoT startup within GE.

“Lori has an impressive background in human resources and organizational development and brings a dynamic blend of passion and expertise to our leadership team,” said Larry Smith, Founder and CEO of Provenir. “Lori’s leadership will be instrumental in supporting our people operations and cultivating a high-impact workforce as we grow.” “I am excited to join Provenir as the company grows globally and invests in its employee base to deliver innovative solutions to the financial services market,” said Copeland. “As Provenir continues to deliver the technology to power financial institution and fintech success worldwide, I look forward to growing and nurturing the company’s biggest asset – its people.”

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For decades, customer acquisition and onboarding have been the primary focus of banks’ investments.

This made perfect sense. Competition for prime banking customers was fierce, and banks spent a lot of money trying to capture their business. When fintech came on the scene, banks rightly concluded that investments in digital account opening were critical for fending off these new competitors and maintaining their market share, especially with Millennial and Gen Z customers.

It made perfect sense … until it didn’t.

The nature of competition in financial services has changed. The digitization of banking products, the emergence of lead aggregators, and, most importantly, open banking have made it easier for bank customers to shop around and to switch financial service providers than it has ever been.

Today, the biggest challenge facing banks isn’t how to acquire new customers. It’s how to retain the valuable customers that they already have.

In this webinar, Alex Johnson (Founder, Fintech Takes) and Kathy Mitchell-Stares (EVP North America, Provenir) will:

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  • Explore how open banking and other fintech innovations have fundamentally altered the competitive dynamics within financial services and placed a premium on customer retention.
  • Provide actionable advice for how banks can improve their customer management decisions and business processes in order to strengthen their most important customer relationships and turn customer retention into a superpower.

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    Founder, Fintech Takes

  • Kathy Stares

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