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Author: Amy Sariego

Attacking Banking and Fintech Fraud Head-On Through AI-Infused Strategies

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Attacking Banking and Fintech Fraud Head-On
Through AI-Infused Strategies

New research shows that 43 percent of financial services organizations expect the cost-of-living crisis to increase the risk of financial crime and fraud over the next 12 months, as scammers target vulnerable consumers struggling with rising bills.

In this Finance Digest article, Carol Hamilton, Chief Growth Officer for Provenir, shares why traditional policy-based approaches to identifying fraud often fail. A more enlightened approach involves leveraging optimized contextual scorecards, machine learning algorithms and outlier detection — all types of AI-infused strategies to improve fraud detection and accuracy.

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The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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The Alternative Data and AI Imperative for Inclusive Credit Decisioning

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The Alternative Data and AI Imperative
for Inclusive Credit Decisioning

Gen Z, which is transitioning from school to the workforce, and has never known life without a smartphone or the Internet, has an estimated collective buying power that is nearing $150 billion. However, one study shows that only 47 percent of Gen Z — versus 75 percent of Baby Boomers and 70 percent of Millennials — has an account with a traditional bank, credit union, neobank or technology company.

In this Datatechvibe article, Kim Minor, Senior Vice President, Marketing for Provenir, discusses how alternative data and AI can help traditional financial institutions serve this unbanked/underbanked population.

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Ten Fintechs Using Alternative Data for Financial Inclusion

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DML Connect

Partners

DML Connect

UK Consumer Data for Identity and Fraud Verification

Key Benefits

  • Access to the Largest Global Consumer Data Universe. The DML consumer database offers a diverse range of data that helps clients create a holistic view of an identity. Using the data for IDV, KYC, AML and track & trace enables any company to detect fraud at an early stage.
  • Comprehensive UK Home Movers Database. Transactional property data, providing information on the status of a property. Details for the property being listed, sold or withdrawn and when this transaction occurred. Ability to track individuals back to previous addresses.

“We have worked with DML for years and the relationship has only strengthened. The team assists with our data requirements and are extremely proactive; a great company.”

TEAM TwentyCi

Use the Power of Data to Make Decisions

Data provider offering comprehensive global coverage of consumer data including name, address, date of birth, email and telephone number, which can be used by companies for Identity verification, KYC, AML and more. Seamless API integration enables businesses to quickly confirm if an individual is who they claim to be.

Age verification services to comply with e-commerce and gambling legislations.

Home mover and property data can be used to track and trace individuals to their previous address as well as being able to verify where they live.

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About DML Connect

  • Services

    • Consumer data UK for IDV, AML, KYC, Age Verification, Track and Trace
    • Consumer data global for IDV, AML, KYC, Age Verification
  • Regions Supported

    Global

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Socure

Partners

Socure

Identity Starts Here.

Key Benefits

  • Identify Good Customers and Weed Out the Riskiest. Customers experience up to 98% frictionless auto-approvals for all ages and demographics; up to 95% reduction in third party and synthetic identity fraud; and as much as a 90% reduction in manual reviews.
  • Eliminate Identity Fraud While Fueling Growth. Socure’s mission is to be the single source of trusted identity for every business-to-consumer transaction. Socure’s data driven approach paves the way to eliminating identity fraud in banking, lending, investing, crypto, gaming, healthcare, or other.

Industry-leading Identity Verification and Trust Platform

Socure’s mission is to be the single source of trusted identity for every business-to-consumer transaction, eliminating identity fraud while fueling growth. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from a vast array of data sources to verify identities in real time.

Socure is the identity verification and fraud platform of choice for enterprises across industries and is trusted by four of the five largest banks, seven of the 10 largest credit card issuers, top Buy Now, Pay Later (BNPL) providers, top crypto exchanges, top e-commerce marketplaces, telehealth providers, and the largest online gaming operators.

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About Socure

  • Services

    • Socure Sigma Identity Fraud
    • Socure Sigma Synthetic Fraud
    • Socure Document Verification (DocV)
    • Socure KYC
    • Socure Global Watchlist Screening and Monitoring
    • Socure Device Risk
    • Socure ID+
  • Countries Supported

    • United States

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Provenir Recognized as Best Credit Risk Solution in the Credit & Collections Technology Awards for the Second Year Running

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Provenir Recognized as Best Credit Risk Solution
in the Credit & Collections Technology Awards for the Second Year Running

The accolade underscores the importance of data and AI-enabled risk decisioning to fortify fraud prevention, improve credit risk management, and automate decisions across the customer lifecycle

Parsippany, NJ — Nov. 21, 2022 — Provenir, a global leader in AI-powered risk decisioning software for the fintech industry, today announced it was named the winner for “Best Credit Risk Solution” in the Credit & Collections Technology Awards 2022. Provenir also won in this category in 2021.

The Credit & Collections Technology Awards highlight the success of companies and individuals leading the way in enhancing credit and collections technology.

“Provenir is honored to win the award for Best Credit Risk Solution again, which is a testament to our continued focus on innovation to drive the best business outcomes,” said Frode Berg, General Manager, Europe, at Provenir. “Provenir lets financial services providers push the boundaries of what’s possible with data, AI and decisioning to provide real-time approvals and more inclusive financial services access to individuals and companies worldwide.”

Provenir’s industry-leading AI-Powered Decisioning Platform is data fueled and AI-driven for smarter risk decisioning. The solution, managed through a single UI, empowers organizations to innovate further and faster than ever before, driving the continuous optimization they need to power growth and agility, without increasing risk.

With the unique combination of real-time, on-demand access to data, embedded AI and world-class decisioning technology, Provenir provides a cohesive risk ecosystem to enable smarter decisions across identity, fraud and credit – offering diverse data for deeper insights, auto-optimized decisions, and a continuous feedback loop for constant improvement both at onboarding when assessing risk, and in monitoring ongoing transactions for fraud.

The Ultimate Guide to Decision Engines

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Blog: Constraining Machine Learning Credit Decision Models

Constraining Machine Learning Credit Decision Models

How to achieve explainability and transparency with complex ML models
An ever-increasing number of lenders are adopting advanced Machine Learning (ML) models to inform credit decisions. ML models (such as Random Forest, XGBoost, LightGBM and Neural Networks) are more predictive and accurate than the industry standard Logistic Regression, as they capture highly complex nonlinear relationships. However, without careful configuration during training, both model explainability and generalization can be impacted. This is vital because credit decisioning models must meet the dual criteria of:
  • Explainability

    model drivers are transparent to users and provide actionable conclusions for customers declined credit; and
  • Generalization

    models do not overfit the training data and perform well on new (production) data.
This article explains the importance of applying both monotonic and interaction constraints when training ML models in order to meet these criteria.
Transparency and Actionability

Many jurisdictions require lenders to explain how and why they declined an applicant for credit, stipulating lenders provide Adverse Action Codes that indicate the main reasons why they were declined. Correct explanations as to why a model’s prediction led a lender to decline credit makes the ML models transparent (there is no “black-box” vagueness as to the drivers of model prediction) and actionable (the customer’s declined credit has clear and tangible actions as to what steps they can take to improve their prospects of gaining credit). As a concrete example of explainability, if the feature in a model with the most negative impact to a declined loan applicant is “number of credit searches in the last six months” then the Adverse Action Code could be “number of credit searches in the last six months is too high.” This provides transparency of the main driver and clear action to the clients that to improve their creditworthiness they need to reduce their credit searches. Applicants can more easily become aware of the factors that are holding them back from better scores and improve their creditworthiness.

Transparency further assures the lenders that credit decisions are based on explainable and defendable features and do not use protected attributes such as gender, religion, or ethnicity.

Many explainability methods exist to help interpret drivers of complex models, but two have gained popularity:

  • Local Interpretable Model-Agnostic Explanations (LIME)
  • SHapley Additive exPlanation (SHAP)
Why are model constraints necessary?
To understand the reason why such model constraints are needed, it is useful to look at a SHAP dependence plot that shows the effect a single feature has on the predictions made by the model (the graph below has been produced off a Gradient Boosting Decision Tree, which has been trained on a credit risk dataset with the goal of estimating the probability of default of loan applicants).

figure 1

Figure 1 – SHAP dependence plot for Feature1

The first observation is that the pattern is non-monotonic: as the Feature1 values increase the creditworthiness improves, until it is predicted to deteriorate.

The first action needed is to enforce monotonic constraints, which impose model predictions to monotonically increase or decrease with respect to a feature when all other features are unchanged. In the example above, higher values of Feature1 would correspond to better creditworthiness. Departures from monotonicity (which can frequently occur when monotonic feature constraints are not applied) seldom represent a genuine pattern but instead can indicate an overfit of the in-sample relationship, thereby reducing model generalization.

Applying monotonic constraints is not enough for the SHAP values to be used to return Adverse Action Codes. In fact, features can be correlated to some degree: when features interact with each other in an ML model, the prediction cannot be expressed as the sum of features effects, because the effect of one feature depends on the value of some others.

The following SHAP dependence plot shows how the effect of Feature1 depends on the effect of Feature2: the interaction between Feature1 and Feature2 shows up as a distinct vertical pattern of colouring.

figure 2

Figure 2 – SHAP dependence plot showing interaction between Feature1 and Feature2

The second action that needs to be taken is to enforce interaction constraints, which allow isolation of the behaviour by the model of each feature independent of every other feature, providing a clear picture of how an individual feature predicts risk: as a result, a model prediction corresponds to the sum of each individual effect.

When both monotonic and interaction constraints are applied, SHAP values can be used to return Adverse Action Codes (some additional benefits include quicker training processes, better model generalization, and easier to interpret feature importance calculations). The following SHAP dependence plot shows the effect of Feature1 to the model prediction after both constraints have been applied: it can be noticed that there is a monotonic, one-to-one relationship between the feature values and the SHAP values.

figure 3

Figure 3 – SHAP dependence plot of Feature1 after with monotonic and interaction constraints applied
Stay compliant with Provenir AI
Provenir AI adopts a careful approach to ML model development by ensuring overfit avoidance and providing fully transparent and actionable models, favouring consumers’ access to financing and, at the same time, enabling lenders to meet financial regulations.

Want to learn more about how Provenir AI enables transparency and actionability?

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SentiLink

Partners

SentiLink

SentiLink Stops Identity Fraud at Onboarding in Real-Time

Key Benefits

  • Catch more fraud and emerging threat vectors. Our high precision real-time scores enable you to flag high risk applications before they onboard. As your trusted fraud advisor, we share our own insights on fraud rings and emerging trends.
  • Boost approval rates and onboard good customers faster. Insights shared on every application not only highlight risks, but benign flags. Knowing when an SSN is likely typoed, for example, helps quickly onboard a good customer rather than send them through costly verification channels.

“SentiLink is hands down the best fraud vendor we work with. I couldn’t recommend them more highly.”

MICHAEL SPELFOGEL, FOUNDER & PRESIDENT OF CARDLESS

Stop Identity Fraud

The biggest differentiation in our approach is how much we emphasize deep understanding of fraud and identity in our models. We don’t use performance data as input to the products we build because we focus on consistent use of the individual elements of someone’s identity across the entire credit-active US population. Our Risk Operations team manually reviews cases, identifies emerging fraud vectors and detects nuances in fraudulent behavior. They feed that intelligence back to our data science team who incorporate that insight into the models they manage. It is this fundamental difference that explains why SentiLink catches more fraud with a lower false positive rate. 

Our solutions also include a web-based dashboard for efficient case investigation. And, cases can be escalated to our Risk Operations team for a second look.

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About SentiLink

  • Services

    Synthetic Fraud Scores: When someone applies to open an account using a fake identity, SentiLink flags it with high precision in real-time.

    ID Theft Scores: SentiLink leverages insights about email, phone, IP address, and behavioral patterns on an application to stop those using stolen identities.

    KYC Insights: Discover a new kind of KYC product that satisfies CIP obligations and uncovers insights about identity risks for remediation.

    Dashboard: An intelligent, web-based interface that provides your team with context on every application. Cases can be escalated to SentiLink’s Risk Ops team for a second look.

    ID Complete: Create a low friction sign-up flow while managing fraud risk with ID Complete so that you don’t need to request a full SSN.

    Manifest: A consumer identity data endpoint designed for Risk teams that are building internal case management systems or decisioning rules.

  • Countries Supported

    • United States

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INFORMA

Partners

INFORMA

The Most Relevant Information for Business in Spain

Key Benefits

  • Reduce the default of payments risk in Spain. INFORMA offers the best Financial Information Solutions to manage Spanish companies’ Financial Risk and reduce the risk of default of payments, as well as the tools to manage it.
  • Find new opportunities with Omnidata Marketing INFORMA. INFORMA supports you in all the stages of the marketing plan with Omnidata Marketing, a solution based on data that will help you to meet all the needs.

Business by Data

INFORMA offers the largest Spanish businesses information database and invests 12 million euros per year in information purchase, processing and analysis.

INFORMA has information on real payment experiences and defaults of payment files that are exclusive. It has launched the Payment Analysis tool, an information exchange program between Informa D&B and the national business market, and manages Dun-Trade®, with information on the payment behavior of companies worldwide.

It offers Icired, a recovery solution based on the first open defaults of payments file, and has access to the Judicial Unpaid Amounts Register (RIJ), a negative solvency file where lawyers, attorneys and social graduates may include and consult debts based on a final judicial decision.

INFORMA develops Informa Data Insights, exclusive data obtained from the combination of a series of variables from our data lake.

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About INFORMA

  • Services

    • Commercial credit information
    • Risk management
    • Payment analysis
    • Marketing intelligence
    • Purchases and Compliance
    • Business linkages
    • Public Registers services
  • Countries Supported

    • Spain

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Financial Inclusion: How Data Can Expand Opportunities for the Unbanked

ON-DEMAND WEBINAR

Financial Inclusion:
How Data Can Expand Opportunities for the Unbanked

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Addressing financial inclusion is a priority for many fintechs and financial services providers.

Today, up to one-third of all adults globally lack any type of bank account, making it difficult to evaluate creditworthiness using traditional methods. This large population of unbanked individuals represents significant growth for innovative organizations.

A major issue hindering access to credit lies in the limited types of traditional data typically used in credit scoring and risk profiles. To make financial services available to the unbanked and underbanked population, alternative data provides new insights to support credit decisions while also detecting fraud.

How can fintechs and financial services providers begin this journey to remove barriers to financial inclusion and expand their potential audiences? By pioneering accessible data and open APIs to provide credit decisions and prevent identity fraud in fast, instantaneous actions, banks can begin to lift the unbanked out of financial exclusion.

Join our panel of industry experts as they discuss the following areas:

  • How does the current approach to determining risk profiles impact the unbanked population?
  • What steps can financial institutions and fintechs take to be more financially inclusive and expand their addressable market?
  • What is the role of data in expanding financial inclusivity.
  • How can other forms of financial technology be used to open opportunities for consumers with growing portfolios?

Speakers:

  • Kathy Stares

    Executive Vice President, North America, 

  • Danielle Treharne

    Commissioner, UK Financial Inclusion Commission

Moderator:

Jane Cooper

Researcher, Finextra


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Alternative Credit Data for Better Customer Outcomes

ON-DEMAND WEBINAR

Alternative Credit Data
for Better Customer Outcomes

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It’s been a few months since the FCA’s Dear CEO letter, outlining their concerns with the rising cost of living. As it predicted, inflation is impacting household budgets resulting in an increased demand for credit.

Vulnerable customers are set to be hit the hardest. More of the UK population are also predicted to display characteristics of vulnerability over the coming months. 

The upcoming Consumer Duty is intended to raise the bar to address the FCAs growing concern lenders may not be doing enough. One thing for sure is that traditional data sources don’t have all the answers – lenders need to understand their customers’ real-time financial position to predict future risk and put the customer at the centre of their business. 

Leaders in the credit data space, DirectID and Provenir co-host this webinar with guest pannellist Jo Pearson from NewDay discussing the changing pressures on consumers. They explore and share knowledge on the alternative data sources available across the credit life cycle that lenders need to produce better customer outcomes.

Speakers:

  • James Syron

    Partner Manager, DirectID

  • Chris Kneen

    Managing Director, UK & Ireland, Provenir

  • Jo Pearson

    Head of Customer Outcomes, NewDay


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