If You Can’t Onboard your Merchants in Minutes, Your Competitors Can
When it comes to merchant onboarding, speed can be make or break. Agile, tech-forward acquirers know this and have raised the bar for competitors who must balance speed, compliance, and risk management in the onboarding process.
This 5-page Whitepaper Discusses:
The complexity of the merchant onboarding processes.
The data and integration challenges that acquirers face while determining the credit-worthiness of a merchant.
How automation is drastically shifting merchants’ expectations of the onboarding experience.
The Ultimate Guide to Decision Engines
What is a decision engine and how does it help your business processes?
Proactively Identify Borrowers Most Likely to Respond
What if you could proactively identify and target qualified account holders?
Imagine spending tens of thousands of dollars on a direct mail campaign to your customer base, only to find that half of your audience received an offer that’s not a good fit, or worse is entirely irrelevant to them. With Provenir, you can automate pre-qualification campaigns based on real consumer data to make the most out of your marketing dollars. Identify which of your customers meet your institution’s lending criteria and are most likely to buy the product you’re offering, then send personalized pre-approved offers to those customers. And, when it’s time for renewal, let Provenir automate the renewal process to keep those customers around for the long-haul.
With Provenir for Cross-sell & Upsell Opportunities, you’re proactively staying top of mind with those customers who might otherwise be shopping around with competing lenders.
Streamline every step with end-to-end process orchestration.
Let business users design, test, deploy and change marketing processes with code-free visual configuration tools.
Accelerate deployment with Provenir, which offers a highly secure cloud computing environment.
Accelerate Revenue with Targeted Cross-Selling and Upselling
Too often, cross-selling and upselling initiatives deliver generic offers without regard to the customer or the suitability of the recommended product or service, leading to excess marketing costs, poor acceptance rates and higher risk.
With Provenir, you can implement dynamic cross-selling and upselling strategies that directly address each individual’s interests. Provenir’s risk decisioning engine can leverage your customer data and risk analytics to generate personalized recommendations in real time. Drive more sales during onboarding and servicing engagements with additional buying opportunities that are appropriate to the customer and calibrated to the customer’s risk level.
Proactively Retain Customers
Knowing when a customer is coming to the end of a contract can be a great opportunity to increase retention. Companies need an efficient way to proactively identify when retention efforts should be made and what those efforts should be.
With Provenir, you can simplify that renewals process. Combining Provenir’s business-friendly integration capabilities with its rules-driven decisioning and workflow, you can quickly establish assessment criteria and automate the renewal process. Provenir makes it easy to know when customers are coming up for renewal and how their circumstances may have changed to make offers that retain customers at the right level of risk.
Maximize the Value of Marketing Campaigns
Gaining new customers can be costly with one-size-fits-all campaigns that result in low response rates. Provenir can help you identify the right audience by pre-scoring prospects using information you have through public records for your marketing campaigns. Provenir’s pre-built, quickly configured adapters let you tap into the growing volume of publicly available information about potential customers, such as websites and social media. Using Provenir’s risk decisioning capabilities, you can match prospects to offers that are best aligned to their needs and risk levels. Easy integration with your campaign management system means you can use this insight to deliver highly targeted campaigns that yield more customers and more sales.
Extending the Use of Salesforce into Loan Originations, KYC, Marketing and Analytics
Many financial firms have made Salesforce the go-to solution for customer relationship management (CRM). However, connecting Salesforce with the internal and external systems needed to execute complex risk analytics and decisioning is not easy. Banks, card issuers and fintech companies are forced to manually extract and duplicate data from Salesforce to complete required credit checks, risk scoring and due diligence processes using legacy systems.
Companies need a fast, simple way to connect Salesforce to their credit and lending decisioning processes. That’s exactly what Provenir does with its pre-built integration adapter for Salesforce. The easily configured adapter integrates the Provenir Risk Decisioning Platform with Salesforce for seamless data exchange and real-time risk analytics and decisioning using a single data set. With the Provenir adapter, financial companies can quickly and easily automate complex analytics and decisioning processes for credit and loan applications – all from within their Salesforce environment.
The combination of the Provenir adapter for Salesforce and Provenir Risk Analytics and Decisioning Platform can extend the value of Salesforce in multiple ways.
Increase the Use of Salesforce CRM Data throughout the Organization
Provenir can extend the use of Salesforce data throughout the organization. The Provenir adapter orchestrates data exchange between Salesforce and other internal and external systems, such as legacy databases and third-party credit bureaus.
With Provenir’s ability to listen for, read and write data into and out of Salesforce, organizations can eliminate manual work needed to move data from Salesforce to legacy systems. In addition, Provenir can enrich native Salesforce data with information maintained in other systems, which can be created and stored as custom fields within Salesforce.
For easy tracking, Provenir keeps a record of native and non-native data elements that are stored in other systems and returned as part of the supported business processes.
Use Salesforce for Loan Originations and Underwriting
Leveraging the Provenir integration adapter, organizations can use Salesforce to manage loan originations and underwriting.
Provenir can aggregate all of the data needed for decisioning from Salesforce and other systems within the Provenir platform. Using real-time risk analytics and decisioning capabilities, the platform can automatically decision an application and return the result to an originations interface within Salesforce. The platform includes the ability to operationalize industry-standard risk models in minutes and without any coding. This ensures decisioning is always using the most up-to-date risk models.
Provenir makes it possible for organizations to manage compliance with KYC, AML and other regulations through Salesforce. Provenir can automatically aggregate all of the required data from internal systems, KYCnet and other external systems and make this available to a compliance interface built within Salesforce.
The Provenir platform can also orchestrate and simplify compliance from end-to-end. Capabilities such as business rules that ensure only the right data is aggregated for each client and automated workflow that identifies, verifies and validates the customer streamline the process.
Use Salesforce for BI and Reporting
With the Provenir integration adapter, both structured and unstructured data can be used within Salesforce for on-demand analytics and reporting.
Provenir’s integration adapter makes it equally easy to use Salesforce data within third-party BI solutions, such as SAS. Data maintained in Salesforce can be automatically aggregated and shared with these BI solutions. In addition, Provenir integrates directly with Tableau, eliminating the need to duplicate Tableau templates in Salesforce before creating reports.
Use Salesforce to Enhance Marketing Campaigns
The Provenir adapter helps companies leverage Salesforce data to improve their marketing and sales campaigns.
Relevant data in Salesforce can be easily shared with marketing systems to enrich understanding of the customer and create highly targeted campaigns and offers. Sales and marketing can also be improved directly within Salesforce, such as in-bound customer engagements, that leverage information aggregated from other systems to generate customer-specific, real-time offers.
Simplify analytics and decisioning automation within Salesforce
Digital-centric transactions are the new norm, and increased consumer choice is putting customer loyalty to the test. But organizations should not lose sight of the human experience in the rush to go digital. Making the customer delighted and optimizing risk decisioning can go hand in hand.
It’s time to embrace a world where risk decisioning agility and world-class customer experiences are must haves and expanding your organization’s universe means succeeding at both.
Read the ebook and learn how to:
Make immediate credit card decisions that satisfy both the consumer and the issuer
Enhance consumer lending practices to keep and win new business
Compete in the fast-growing Buy Now Pay Later (BNPL) market
Reduce time to funding to better support the SME lending market
Realize the next generation of auto lending with a smooth, frictionless buying experience
Deploy Machine Learning in Your Financial Institution Rapidly
Why read the whitepaper?
This 7 page whitepaper examines the implications of machine learning in risk analytics and decisioning — how advancements in Machine Learning-as-a-service bring the technology within reach without the investment often required to hire an expert.
You will learn:
How simply we conducted our own experiment to analyze demographic data for a credit decision.
What analysts and influencers are expecting out of machine learning for lenders.
The opportunities that the as-a-service model provides.
Discover how Provenir’s No Code digital user experience empowers innovation and reduces time to market. Say goodbye to vendor over reliance, say hello to taking control of your risk decisioning.
While the world huddled down, slowed down, and tried to adapt to life amidst a global pandemic, mortgage lenders were facing a unique problem: they couldn’t keep up with demand.
Mortgage interest rates, while volatile, hit all time lows, driving huge increases in application volume for both new mortgages and refinance loans. At the same time, economic uncertainty made managing credit risk increasingly challenging, especially with a newly remote workforce still finding its feet.
In a document heavy industry, reliant on in-person meetings, lenders were tasked with finding alternative ways to keep loans moving through the decisioning process. So, what does this mean for the industry as customers emerge from isolation?
In the on-demand event, our panelists discussed:
Customer Experience – how can we simplify and adapt mortgages to new consumer expectations?
Credit Risk vs. Risk Appetite – how can lenders keep approvals flowing when approval criteria gets tighter?
Lessons Learned – what lessons can we learn from enforced lockdown and increased risk to drive a mortgage revolution?
Watch the recording to see if lenders will take this opportunity to revolutionize mortgage lending.
If You Can’t Onboard your Merchants in Minutes, Your Competitors Can
When it comes to merchant onboarding, speed can be make or break. Agile, tech-forward acquirers know this and have raised the bar for competitors who must balance speed, compliance, and risk management in the onboarding process.
This 5-page Whitepaper Discusses:
The complexity of the merchant onboarding processes.
The data and integration challenges that acquirers face while determining the credit-worthiness of a merchant.
How automation is drastically shifting merchants’ expectations of the onboarding experience.
Considering a Microservices Architecture for Your Loan Origination App?
This 30-minute, on-demand webinar outlines the basics of microservices in financial technology and shows just how easy it is to turn your scorecards, risk models, and other components into services for use in a loan origination and decisioning process.
