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Proactively Identify Borrowers Most Likely to Respond

DATA SHEET

Proactively Identify Borrowers
Most Likely to Respond

What if you could proactively identify and target qualified account holders?

Imagine spending tens of thousands of dollars on a direct mail campaign to your customer base, only to find that half of your audience received an offer that’s not a good fit, or worse is entirely irrelevant to them. With Provenir, you can automate pre-qualification campaigns based on real consumer data to make the most out of your marketing dollars. Identify which of your customers meet your institution’s lending criteria and are most likely to buy the product you’re offering, then send personalized pre-approved offers to those customers. And, when it’s time for renewal, let Provenir automate the renewal process to keep those customers around for the long-haul.

With Provenir for Cross-sell & Upsell Opportunities, you’re proactively staying top of mind with those customers who might otherwise be shopping around with competing lenders.

Provenir Risk Decisioning Platform Key Capabilities

  • Simplify data gathering using pre-built, configurable integration adapters to capture data from structured and unstructured sources.
  • Operationalize your risk models developed in industry-standard analytics tools in minutes and without any coding.
  • Streamline every step with end-to-end process orchestration.
  • Let business users design, test, deploy and change marketing processes with code-free visual configuration tools.
  • Accelerate deployment with Provenir, which offers a highly secure cloud computing environment.

Accelerate Revenue with Targeted Cross-Selling and Upselling

Too often, cross-selling and upselling initiatives deliver generic offers without regard to the customer or the suitability of the recommended product or service, leading to excess marketing costs, poor acceptance rates and higher risk.

With Provenir, you can implement dynamic cross-selling and upselling strategies that directly address each individual’s interests. Provenir’s risk decisioning engine can leverage your customer data and risk analytics to generate personalized recommendations in real time. Drive more sales during onboarding and servicing engagements with additional buying opportunities that are appropriate to the customer and calibrated to the customer’s risk level.

Proactively Retain Customers

Knowing when a customer is coming to the end of a contract can be a great opportunity to increase retention. Companies need an efficient way to proactively identify when retention efforts should be made and what those efforts should be.

With Provenir, you can simplify that renewals process. Combining Provenir’s business-friendly integration capabilities with its rules-driven decisioning and workflow, you can quickly establish assessment criteria and automate the renewal process. Provenir makes it easy to know when customers are coming up for renewal and how their circumstances may have changed to make offers that retain customers at the right level of risk.

Maximize the Value of Marketing Campaigns

Gaining new customers can be costly with one-size-fits-all campaigns that result in low response rates. Provenir can help you identify the right audience by pre-scoring prospects using information you have through public records for your marketing campaigns. Provenir’s pre-built, quickly configured adapters let you tap into the growing volume of publicly available information about potential customers, such as websites and social media. Using Provenir’s risk decisioning capabilities, you can match prospects to offers that are best aligned to their needs and risk levels. Easy integration with your campaign management system means you can use this insight to deliver highly targeted campaigns that yield more customers and more sales.

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The Ultimate Guide to Faster Merchant Onboarding

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Extending the Use of Salesforce into Loan Originations, KYC, Marketing and Analytics

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Extending the Use of Salesforce
into Loan Originations, KYC, Marketing and Analytics

Many financial firms have made Salesforce the go-to solution for customer relationship management (CRM). However, connecting Salesforce with the internal and external systems needed to execute complex risk analytics and decisioning is not easy. Banks, card issuers and fintech companies are forced to manually extract and duplicate data from Salesforce to complete required credit checks, risk scoring and due diligence processes using legacy systems.

Companies need a fast, simple way to connect Salesforce to their credit and lending decisioning processes. That’s exactly what Provenir does with its pre-built integration adapter for Salesforce. The easily configured adapter integrates the Provenir Risk Decisioning Platform with Salesforce for seamless data exchange and real-time risk analytics and decisioning using a single data set. With the Provenir adapter, financial companies can quickly and easily automate complex analytics and decisioning processes for credit and loan applications – all from within their Salesforce environment.

Automate Loan Origination within Salesforce

How Provenir Extends the Value of Salesforce

The combination of the Provenir adapter for Salesforce and Provenir Risk Analytics and Decisioning Platform can extend the value of Salesforce in multiple ways.

Increase the Use of Salesforce CRM Data throughout the Organization

Provenir can extend the use of Salesforce data throughout the organization. The Provenir adapter orchestrates data exchange between Salesforce and other internal and external systems, such as legacy databases and third-party credit bureaus.

With Provenir’s ability to listen for, read and write data into and out of Salesforce, organizations can eliminate manual work needed to move data from Salesforce to legacy systems. In addition, Provenir can enrich native Salesforce data with information maintained in other systems, which can be created and stored as custom fields within Salesforce.

For easy tracking, Provenir keeps a record of native and non-native data elements that are stored in other systems and returned as part of the supported business processes.

Use Salesforce for Loan Originations and Underwriting

Leveraging the Provenir integration adapter, organizations can use Salesforce to manage loan originations and underwriting.

Provenir can aggregate all of the data needed for decisioning from Salesforce and other systems within the Provenir platform. Using real-time risk analytics and decisioning capabilities, the platform can automatically decision an application and return the result to an originations interface within Salesforce. The platform includes the ability to operationalize industry-standard risk models in minutes and without any coding. This ensures decisioning is always using the most up-to-date risk models.

Also Read: Credit Underwriting

Use Salesforce for KYC Compliance

Provenir makes it possible for organizations to manage compliance with KYC, AML and other regulations through Salesforce. Provenir can automatically aggregate all of the required data from internal systems, KYCnet and other external systems and make this available to a compliance interface built within Salesforce.

The Provenir platform can also orchestrate and simplify compliance from end-to-end. Capabilities such as business rules that ensure only the right data is aggregated for each client and automated workflow that identifies, verifies and validates the customer streamline the process.

Use Salesforce for BI and Reporting

With the Provenir integration adapter, both structured and unstructured data can be used within Salesforce for on-demand analytics and reporting.

Provenir’s integration adapter makes it equally easy to use Salesforce data within third-party BI solutions, such as SAS. Data maintained in Salesforce can be automatically aggregated and shared with these BI solutions. In addition, Provenir integrates directly with Tableau, eliminating the need to duplicate Tableau templates in Salesforce before creating reports.

Use Salesforce to Enhance Marketing Campaigns

The Provenir adapter helps companies leverage Salesforce data to improve their marketing and sales campaigns.

Relevant data in Salesforce can be easily shared with marketing systems to enrich understanding of the customer and create highly targeted campaigns and offers. Sales and marketing can also be improved directly within Salesforce, such as in-bound customer engagements, that leverage information aggregated from other systems to generate customer-specific, real-time offers.

Simplify analytics and decisioning automation within Salesforce

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Magic 8 Ball Answers Question: How will Rising Interest Rates Impact the Commercial Real Estate Finance Market?

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Magic 8 Ball Answers Question:
How will Rising Interest Rates Impact the Commercial Real Estate Finance Market?

Many people are familiar with the classic Magic 8 Ball toy that told your fortune or could provide positive, neutral or negative advice on a particular topic.  Having your future predicted was as simple as asking a question and then turning the ball over to read the answer.  If you didn’t like the answer provided (there were only 20 possible answers after all), you could shake or shock the Magic 8 Ball into hopefully providing a more positive outlook.  If only we could use the Magic 8 Ball to predict how the Commercial Real Estate Finance (CREF) market will respond if the Federal Reserve continues to raise interest rates.

Magic 8 Ball answers:  Concentrate and ask again.

The recent Commercial Real Estate Finance (CREF) Outlook Survey conducted by the Mortgage Bankers Association (MBA) validates that commercial lenders anticipate the demand for new commercial and multifamily mortgages will remain strong in 2016.  On the origination side of the lending coin, MBA anticipates growth in 2016 to reach the to $511 billion mark.

Magic 8 Ball answers:  Outlook good.

Overall, the CREF market performed well in 2015 aided by lower interest rates and higher rates of return on commercial real estate. The economy has grown healthier and inflation has been lower.  But with the Federal Reserve’s recent interest rate hike in December 2015 after almost a decade, and the possibility of more hikes to come, will the remainder of 2016 remain as rosy for commercial real estate lending?

Magic 8 Ball answers:  Ask again later.

At the recent MBA CREF/Multifamily Housing Convention & Expo 2016 held last month, MBA experts predicted that the Federal Reserve will in fact raise rates further in 2016 and possibly into 2017.  When rates will rise and by what percentage is not something the Magic 8 Ball can tell us unfortunately.

Magic 8 Ball answers:  Cannot predict now.

Higher interest rates could impact lender cash flows and threaten to devalue assets.  A spike in rates could have a ripple effect for borrowers, increasing commercial mortgage loan rates therefore threatening to shrink the scope of commercial and multifamily property inventory available within budget.   The appetite for new development projects and commercial loan requests may also decline as a result.

Magic 8 Ball answers: Outlook not so good.

Many lending institutions are already suffering from a high degree of manual processing that restricts their ability to respond to market movement and scale up their commercial real estate and mortgage origination business.  Lack of an integrated technology also limits the transparency delivered by unified, automated and flexible financial analysis and risk rating.  Magic 8 Ball answers: Reply hazy try again.

Commercial real estate lenders operating on a single, scalable origination platform today are better prepared to respond to market changes more quickly and efficiently tomorrow.   Savvy lenders with the heightened surveillance capabilities and sound data processing across complex commercial loan origination and multi-asset portfolio management however will be able to predict their own future more accurately than the Magic 8 Ball ever could.

Magic 8 Ball answers:  Signs point to yes.

Is your institution prepared to navigate potential interest rate hikes or will you find yourself looking to the proverbial Magic 8 Ball for answers?

Magic 8 Ball answers:  Don’t limit your lending business growth.


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Expand Your Risk Decisioning Universe: 5 Quick Wins Using Advanced Analytics

EBOOK

Expand Your Risk Decisioning Universe:
5 Quick Wins Using Advanced Analytics

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Don’t let risk decisioning slow you down

Digital-centric transactions are the new norm, and increased consumer choice is putting customer loyalty to the test. But organizations should not lose sight of the human experience in the rush to go digital. Making the customer delighted and optimizing risk decisioning can go hand in hand.

It’s time to embrace a world where risk decisioning agility and world-class customer experiences are must haves and expanding your organization’s universe means succeeding at both.

Read the ebook and learn how to:

  • Make immediate credit card decisions that satisfy both the consumer and the issuer
  • Enhance consumer lending practices to keep and win new business
  • Compete in the fast-growing Buy Now Pay Later (BNPL) market
  • Reduce time to funding to better support the SME lending market
  • Realize the next generation of auto lending with a smooth, frictionless buying experience

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Provenir Introduces Industry-Leading Data Cloud + Marketplace to Support Rapid Product Innovation and Superior Customer Experiences

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Provenir Introduces Industry-Leading Data Cloud + Marketplace
to Support Rapid Product Innovation and Superior Customer Experiences

Access to Global Fintech Data Ecosystem Accelerates and Improves Risk Decisioning

Parsippany, NJ, March 31, 2021Provenir, a global leader in risk decisioning and data analytics software, is pioneering how fintech organizations access a greater variety of data to support rapid product innovation and superior customer experiences via the launch of the Provenir Data Cloud and the Provenir Marketplace

Data-as-a-service will define the future of data consumption. The Provenir Marketplace provides organizations with a one-stop hub for easy access to traditional fraud, credit, identity, open banking, and alternative data, bringing offerings from global data providers together in an easy-to-use cloud solution.

With the Provenir Marketplace, users can select specific data sources through the Data Cloud’s single API to create rich, customized datasets that best meet their needs. With fully maintained API connections to all data providers and a no-code interface, users can easily connect to new data sources in minutes and test data across their decisioning processes. Rapid integration provided by Provenir eliminates the need for extensive internal development resources.

“Innovative fintechs are using a greater variety of data to drive superior customer experiences,” said Larry Smith, Founder and CEO of Provenir. “The Provenir Data Cloud in conjunction with the Provenir Marketplace is a fintech data ecosystem designed to empower organizations to launch new products in record time, enhance the customer experience, and accelerate and improve the accuracy of their risk decisions.”

Provenir partners with local and global data suppliers across every continent to support single and multi-country strategies. The Marketplace is currently comprised of 25 partners providing a breadth of data sources. New data providers are joining the Marketplace at a rapid pace, and Provenir expects to triple the number of partners by the end of 2021.  

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Excellence in FinTech: FundThrough

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Excellence in FinTech: FundThrough

Excellence in FinTech: FundThrough

The business financing world is undergoing a transformation, with a myriad of freshman financial technology pioneers reshaping the way businesses acquire capital. Often, traditional lending avenues simply aren’t cutting it for small and mid-sized companies, many of which don’t follow conventional business models. These organizations, as well as those that only have a few years of operations under their belt, are being better served by the newest slate of B2B financing companies that place speed, convenience, and customer-centricity at the forefront. Toronto-based FundThough is a leader in this sphere, providing an innovative way for businesses to close the gaps between invoicing and receipt of payment.

Innovative Invoice Funding

FundThrough is one of the few invoice financing companies with a qualification and funding process that’s completed entirely online. It offers a simple application that only takes accounting information, invoice history, and the applicant’s customer-base into account, and it’s this approach to credit approval that makes FundThrough stand out.

While most lenders set strict thresholds for things like revenue, years in business and personal credit scores in order to mitigate risk, FundThrough founders believe that lending risk can be better assessed by revenue patterns and the quality of a company’s customers. In other words, organizations that do business with other trustworthy companies are more likely to be able to pay back invoice funds, regardless of the other aspects most lenders take into account.

What’s Now

In October 2016, FundThrough announced that it had obtained $24.6 million in its second round of funding. According to co-founder and CEO Steve Uster, these funds are being used “…to bring on partners who understand the needs of small businesses and the challenges they face.” To this point, the company has recently partnered with Quickbooks Online and FreshBooks to provide seamless access to funding directly from these accounting platforms. A new collaborative relationship between FundThrough and the enterprise and workforce management application developer Jobber is also making it easier for companies to close gaps in the payment cycle by integrating funding into the software.

What’s Next

There are a number of opportunities for FundThrough to expand in the invoice funding market. Uster is making the company’s underlying technology a priority, with upgrades slated for its credit decision automation process as well as further optimization of the platform’s user experience. There are also plans for additional partnerships with digitally-based accounting companies and other organizations that cater to small and medium businesses.

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Machine Learning Credit Risk Models are More Accessible Than You Thought

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Machine Learning Credit Risk Models
are More Accessible Than You Thought

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Deploy Machine Learning in Your Financial Institution Rapidly

Why read the whitepaper?

This 7 page whitepaper examines the implications of machine learning in risk analytics and decisioning — how advancements in Machine Learning-as-a-service bring the technology within reach without the investment often required to hire an expert.

You will learn:

  1. How simply we conducted our own experiment to analyze demographic data for a credit decision.
  2. What analysts and influencers are expecting out of machine learning for lenders.
  3. The opportunities that the as-a-service model provides.


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The Benefits and Risks of Emojis in Payments ‎😃🤫🧐

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The Benefits and Risks of Emojis in Payments ‎😃🤫🧐

You and a friend are heading to the cinema, but your friend finds that he doesn’t have enough cash for the ticket and forgot his wallet. You pay for his ticket, which he promises to pay you back for in a few days.

Two weeks later and your friend still hasn’t paid you back. What now?

It’s a bit awkward to suddenly turn your friendship into a loan servicer-debtor situation. Many people would want to avoid turning their relationship sour by essentially engaging in straightforward collections with a friend. (ie., “Hey, about that money you owe me…”). Sending a friendly picture to jolt their memory and allow them to pay you instantly turns a potentially awkward situation into a fun social interaction.

It’s a bit awkward to suddenly turn your friendship into a loan servicer-debtor situation. Many people would want to avoid turning their relationship sour by essentially engaging in straightforward collections with a friend. (ie., “Hey, about that money you owe me…”). Sending a friendly picture to jolt their memory and allow them to pay you instantly turns a potentially awkward situation into a fun social interaction.

Companies like Zelle, Square, Venmo, and Facebook have all earned popularity based on the use of emojis in the transaction experience. For example, Venmo reports that its average user checks it two or three times per week, often just to see what their friends are up to.

While emojis have rapidly gained steam in recent years as a quirky shortcut and supplement to texting on smartphones, they’ve now become ubiquitous across nearly every communications platform.

Now emojis are also found in frequent business use in industries including marketing, advertising, content in films and on apps, and even as part of website URLs.

Why Platforms Benefit From Emojis ????

What makes emojis transformative and value adding for businesses is two-fold:

First, emojis are essentially a modern hieroglyphic. Emojis allow ideas, messages, and feelings to be conveyed through a representative and easily understood picture. Especially for commonly used phrases or types of communication, such as acknowledgments or reminders, they allow people to engage in time saving shorthand that skips what otherwise might be needless repetition.

Second, emojis humanize and can greatly add to our communications. By supplementing, or even replacing, mere text with additional faces, expressions, and symbols, emojis allow our messages to build a more complete picture of the ideas, thoughts, and feelings involved.

It is only fitting that they’ve now have begun to be used for distinct user interface functions in the payments industry.

Emoji-based payment transactions are not only useful for individuals seeking to increase collections efficiency from covering for their friends after a night out, but also can be useful for business-to-consumer and B2B purposes as well.

For businesses that want to increase user interest in their payment platform or service, emojis are certainly one way to do it.

By providing users with a sleek and modern user interface system, businesses may be able to better facilitate user understanding of their payment products and obligations, as well as increase interest, use, and volume in user-to-user, business-to-user, and B2B transactions.

Emoji Risks

However, emojis certainly come with risks as well.

1. There is no “universal emoji language” or set of common emoji definitions, which makes miscommunication a worry. Also, the lack of standardization might create internal complications for payment providers seeking to translate emoji-information across their accounting and risk-management systems.

With more emojis being created by the day, undoubtedly the communications entanglement may eventually become problematic despite the growing business opportunity.

2. Furthermore, emojis also have not been universally adopted. While many people, ranging from Millennials to baby boomers, greatly enjoy using emojis, not everyone is onboard with this trend. Perhaps as time goes on even more users will adopt emojis, but at the moment many users may still favor a platform or service not exclusively oriented around them.

Nonetheless, emojis are a rapidly growing social trend that looks to have sticking power. Businesses across a variety of industries are already integrating emojis into their platforms and seeing significant boosts in activity and revenue.

With the payments industry a natural fit for emoji-use, undoubtedly we shall see more payments services exploring how to use emojis to boost their customer lists, user activity, transactions volume, and payments efficiency.

3 Unique Opportunities for Payments in the Sharing Economy

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Provenir Empowers YapStone to Onboard Merchants in Real-time

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Provenir Empowers YapStone
to Onboard Merchants in Real-time

Provenir announced the implementation of its risk decisioning and data sciences platform with YapStone, a leading international Payments-as-a-Service (PaaS) solution provider. To date, YapStone has implemented the Provenir decisioning engine for its Know Your Customer (KYC), Anti Money Laundering (AML), and fraud and risk assessments.

In a landscape in which nearly anyone can become a merchant, marketplace companies need payment partners, like YapStone, who can provide real-time merchant onboarding and monitoring capabilities to support the digital economy. Using Provenir helps streamline YapStone’s innovations in marketplace payments, equipping YapStone’s technology with the scalability and flexibility to process anticipated annual volumes in excess of 250 million transactions.

“YapStone maintains a competitive edge by mitigating risk for its marketplace partners in real-time while assuming the liability for each transaction,” says Bruce Dragt, EVP of Product at YapStone. “Provenir also proved they could provide high levels of automation for merchant onboarding while supporting real-time, low-latency processing. Their no-code, visual tools made it very easy for us to design and configure our business process and go live quickly.”

As a result of its significant focus on technological innovation and data analysis, YapStone has been separately named on the Deloitte Fast 500, The San Francisco Business Times Top 50, and the 2018 Wealthfront Career-Launching Companies List. It has also earned a place on the Inc. 5000 List of Fastest-Growing Private Companies for ten consecutive years.

“YapStone is operating in a burgeoning economy where large global marketplaces are growing at an overwhelming pace,” remarks Paul Thomas, Managing Director, Provenir. “The growth of these marketplaces has exponentially increased the opportunity for YapStone as a marketplace payments service provider that can underwrite a large volume of payments and bear the liability while its partners focus on growth.”

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Provenir welcomes Frode Berg as new General Manager for EMEA

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Provenir welcomes Frode Berg
as new General Manager for EMEA

Provenir announces the appointment of Frode Berg as new General Manager to spearhead growth in Europe and power credit decisioning.

Parsippany, NJ, March 11, 2021 – Provenir, a global leader in risk decisioning and data analytics software, welcomes Frode Berg as the new General Manager for EMEA. In his new role, Frode will be responsible for overseeing Provenir’s accelerated growth in the region and enabling new and existing clients, which include Klarna, Avida Finans, Novuna Capital and White Oak UK, to make smarter decisions, faster.

Frode joins Provenir with a wealth of commercial leadership experience as well as deep expertise in data, analytics and decisioning. Prior to joining Provenir, Frode held senior leadership roles at Experian Nordics and Dun & Bradstreet, leading regional business units including sales, operations, and innovation.

“Frode’s deep product knowledge and leadership experience in our markets will help take Provenir to greater heights,” said Larry Smith, CEO and Founder. “For more than 15 years, we have delivered best-in-class credit decisioning, data and analytics solutions to clients around the globe. Frode will help us expand our presence and identify new decisioning markets in EMEA.” 

Commenting on his appointment, Frode added: “I’m delighted to join Provenir at such an exciting phase of their journey. The level of disruption across the industry is high, and Provenir offers unique decisioning, data and analytics solutions to support the rapid digitization of the sector. I have long admired their impressive track record of solving complex business challenges for Fintechs and established financial institutions.”

Connect with Frode on Linkedin.

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