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Author: Amy Sariego

Ushering In The Next- Generation Collections Model Enabled By Advanced Analytics

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Ushering In The Next-
Generation Collections Model Enabled By Advanced Analytics

To remain competitive in today’s ever-changing economic environment, financial institutions, energy, telecom, automotive, utilities, and retail finance companies have each recognized the need to build a new collections model that utilizes advanced analytics to inform and drive processes.

Unfortunately, the collections industry has been relatively slow to embrace new techniques in analytics compared to other areas of organizations such as loan origination, as investment in the collections function is often overlooked in favor of projects that aim to grow the customer base. However, with consumer debt levels returning to 2008 recession levels (total household debt in the United States rose by $148 billion in Q1 2023, totaling $17.05 trillion), and the threat of challenging economic conditions on the horizon, collections centers are finally getting the attention they deserve. 

In this article, Kathy Stares, Executive Vice President of North America at Provenir, examines new technologies available, how they can shape and enhance the collections process, and ways collections centers can utilize new technology to create win-win opportunities for customers and creditors.

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The Ultimate Guide to Decision Engines

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Provenir Named ‘Data Company of the Year’ in the Tearsheet Data Awards 2023

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Provenir Named ‘Data Company of the Year’
in the Tearsheet Data Awards 2023

Provenir’s AI-Powered Risk Decisioning Platform is recognized for excellence as one of the best data products, services, and brands powering the modern financial system

Parsippany, NJ September 12, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announced that it has been named “Data Company of the Year” in the Tearsheet Data Awards 2023. Provenir’s AI-Powered Risk Decisioning Platform is used by fintechs and financial institutions in more than 50 countries to process more than 4 billion transactions annually.

The Tearsheet Data Awards is the industry’s top awards program, recognizing and celebrating the best data products, services, and brands powering the modern financial system. As apps and institutions further integrate, data and data sharing have become the building blocks of modern finance. Entire ecosystems are being built around financial institutions and fintechs that incorporate rich and impactful information about their customers.

“Provenir is pleased to be recognized as ‘Data Company of the Year’, as fintech innovation has exploded across every part of financial services, creating a customer-first world that demands more from data,” said Kathy Stares, Executive Vice President, North America, for Provenir. “Provenir’s AI-Powered Risk Decisioning Platform delivers automated decisioning, providing more informed decisions across the customer journey. With data more accessible and usable, financial services organizations can automate complex decisions by turning predictions into decisions that drive world-class customer experiences.”

The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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Infographic: Take AI-Powered Decisioning Beyond Onboarding

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Take AI-Powered Decisioning
Beyond Onboarding

How to maximize the lifetime value of your customers across the entire lifecycle

Anywhere from 40-70% of the growth of your financial services business comes from existing customers. But do you know how to properly maximize the value of your customers throughout the entire journey? Discover how an AI-powered decisioning platform can go beyond onboarding – to effectively manage and mitigate risks, while growing your revenue. 

Want to learn more about taking your risk decisioning beyond onboarding?

Check out our Buyer’s Guide.

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RESOURCE LIBRARY

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10 Companies Leading the BaaS and Headless Banking Revolution
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Provenir Appoints Andres Elizondo as Chief Financial Officer

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Provenir Appoints Andres Elizondo
as Chief Financial Officer

The appointment reflects Provenir’s commitment to growth and the development of innovative industry solutions

Parsippany, NJ – Sept. 5, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announced the appointment of Andres Elizondo as its new Chief Financial Officer. Elizondo brings a wealth of experience which combines both finance and strategy, with a focus on driving and delivering long-term business value.

With more than 15 years of experience, Elizondo has a proven track record in creating and leading the finance functions of global technology companies as well as private equity-backed firms. Previously, Elizondo was the Group CFO at software development platform Builder.ai and served as CFO of the EMEA region at Rackspace Technology and was part of the leadership team that took the company public. In these roles, he implemented strategies that drove growth and delivered exceptional shareholder value.

Provenir’s mission is to help fintechs and financial services providers around the globe make smarter risk decisions and disrupt the increasingly competitive financial technology landscape,” said Larry Smith, Founder and CEO of Provenir. “Andres brings a unique blend of technical knowledge and financial expertise. I am confident the addition of Andres to our leadership team will help support Provenir’s expansion and market leadership goals.”

“I’m very excited to join Provenir and be part of the company’s growth,” said Elizondo. “Provenir has been at the forefront of developing industry-leading risk decisioning and data analytics solutions to meet the rising need for high-quality financial services. I’m looking forward to championing Provenir’s growth plans and delivering even more value for our customers.”

Elizondo received a bachelor’s degree in Mechatronics Engineering from the Instituto Tecnológico y de Estudios Superiores de Monterrey in Mexico. He completed his master’s degree in Business Administration at London Business School as well as The Wharton School at University of Pennsylvania. Currently based in London, Elizondo will work with Provenir’s global finance team in New Jersey, the United Kingdom, and India.

The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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eBook: Beyond Onboarding: Buyer’s Guide to Risk Decisioning Platforms 

EBOOK

Beyond Onboarding:
Buyer’s Guide to Risk Decisioning Platforms

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How to Enable AI-Powered Decisioning for Smarter, Faster Risk Decisions Across the Entire Customer Lifecycle

If navigating the growing field of risk decisioning platforms feels like trying to find a needle in a haystack… don’t worry, we’ve got you covered. We’ve developed a comprehensive guide to choosing the right risk decisioning platform for the specific needs of your organization. We’ve looked at the essential features you need and how to make the best selection that will enable maximized value throughout the entire customer journey, for everything from onboarding to collections and all points in between. 

Key takeaways from the guide include:

  • How to use AI-powered decisioning to maximize customer value across the lifecycle
  • The key capabilities of a risk decisioning solution that will ensure success at onboarding and beyond
  • The role the right data at the right time plays into decisionsing success
  • Defining your project requirements to ensure success

RESOURCE LIBRARY

provenir logo
Case Study ::

We’re Behind Decisions Made by the Wo...

We’re BehindDecisions Made by the World’s Leading Financial Services Providers ...
10 Companies Leading the BaaS and Headless Banking Revolution
Blog ::

10 Companies Leading the BaaS and Hea...

BLOG 10 Companies Leading the BaaS and Headless Banking Revolution ...
Webinar ::

Optimized Application Fraud Preventio...

ON-DEMAND WEBINAR Optimized Application Fraud Prevention:Reduce Friction and Prevent Loss ...
Webinar ::

Mining for Growth: The Art & Science ...

LIVE EVENT Mining for Growth:The Art & Science of Risk ...
Headless Banking and Banking-as-a-Service: Shaping the Future of Finance
Blog ::

Headless Banking and Banking-as-a-Ser...

Explore the future of finance with headless banking and Banking-as-a-Service ...
Kueski Selects Provenir to Power its Aggressive Growth and Expansion Plans
News ::

Kueski Selects Provenir to Power its ...

NEWS Kueski Selects Provenirto Power its Aggressive Growth and Expansion ...
Provenir Named a Gold Winner for AI Platforms in Juniper Research’s Future Digital Awards – Fintech & Payments
News ::

Provenir Named a Gold Winner for AI P...

Provenir, a global leader in AI-powered risk decisioning software, announced ...
Webinar ::

On-Demand: How Consumer Lenders Can R...

ON-DEMAND WEBINAR How Consumer Lenders Can Reduce FrictionWithout Compromising on ...

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SME Lending in Africa – Leveraging Data + AI for Smarter Decisions

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SME Lending in Africa –
Leveraging Data + AI for Smarter Decisions

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How to Power Rapid Approvals and Improve your SME Lending Strategy

In Africa, SMEs provide approximately 80% of jobs, representing a critical driver for the economy in the region. But 51% of these businesses require more funding than they have access to, and 28% of SMEs in the region are fully credit constrained (source). Waiting months or even weeks for credit approval and funding can mean the difference between innovation and business closure.

Traditional financial services organizations may find lending to SMEs difficult, but fintechs, challenger banks, and digital banks are rising to the challenge. Simplified application processes, rapid approvals, and improved accessibility to funds makes working with digital lenders an obviously attractive choice.

Because if you aren’t making it easy for SMEs to get the credit they need, your competitors will.

Watch now for a live panel discussion, where we speak with industry experts on ways to leverage data and artificial intelligence to ensure accessibility to credit for SMEs.

Key Takeaways:

  • Power faster, simplified application processes
  • Make smarter, faster decisions and get to market faster
  • Future-proof your decision technology to keep up as market trends/demands evolve
  • Use advanced, predictive analytics like AI to keep risk in check
  • Leverage real-time, historical and alternative data to ensure a more holistic view of creditworthiness


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Infographic: Pivot Now, Profit Later – Building Sustainable BNPL

INFOGRAPHIC

Pivot Now, Profit Later –
Building Sustainable BNPL

BNPL regulations are looming as market demand is changing. How can providers pivot along with the evolving industry? Discover the key elements your BNPL strategy needs to help you stay ahead of the curve and pivot to profitability.

Learn to optimize accuracy and reduce risk, stay relevant with platform flexibility, and center the customer experience – in short, build sustainable BNPL. It’s all in the infographic!

Pivot to BNPL Profitability

Get the eBook

RESOURCE LIBRARY

provenir logo
Case Study ::

We’re Behind Decisions Made by the Wo...

We’re BehindDecisions Made by the World’s Leading Financial Services Providers ...
10 Companies Leading the BaaS and Headless Banking Revolution
Blog ::

10 Companies Leading the BaaS and Hea...

BLOG 10 Companies Leading the BaaS and Headless Banking Revolution ...
Webinar ::

Optimized Application Fraud Preventio...

ON-DEMAND WEBINAR Optimized Application Fraud Prevention:Reduce Friction and Prevent Loss ...
Webinar ::

Mining for Growth: The Art & Science ...

LIVE EVENT Mining for Growth:The Art & Science of Risk ...
Headless Banking and Banking-as-a-Service: Shaping the Future of Finance
Blog ::

Headless Banking and Banking-as-a-Ser...

Explore the future of finance with headless banking and Banking-as-a-Service ...
Kueski Selects Provenir to Power its Aggressive Growth and Expansion Plans
News ::

Kueski Selects Provenir to Power its ...

NEWS Kueski Selects Provenirto Power its Aggressive Growth and Expansion ...
Provenir Named a Gold Winner for AI Platforms in Juniper Research’s Future Digital Awards – Fintech & Payments
News ::

Provenir Named a Gold Winner for AI P...

Provenir, a global leader in AI-powered risk decisioning software, announced ...
Webinar ::

On-Demand: How Consumer Lenders Can R...

ON-DEMAND WEBINAR How Consumer Lenders Can Reduce FrictionWithout Compromising on ...

Continue reading

15 Companies Setting the Trends in Buy Now, Pay Later

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15 Companies Setting the Trends
in Buy Now, Pay Later

Within the Buy Now, Pay Later (BNPL) industry, a lot has changed since the point-of-sale loans rose to the spotlight in 2020: providers are maturing and making a pivot into profitability.  BNPL is growing across the world, expected to account for roughly 25% of all e-commerce transactions by 2026. By 2027, the market size is expected to explode to $744 billion, growing at a CAGR of 25%. BNPL is here to stay. But what that looks like is still being decided. 

Consumers and businesses alike are increasingly turning to BNPL to make purchases more manageable, from everyday needs to critical business resources. New BNPL verticals are popping up globally, covering everything from B2B credit to healthcare to groceries. 

Discover the newest trends in this rapidly expanding industry and the companies working to put them on the map.

The Trend:
BNPL stomps its way into the $125 trillion global B2B market.

  • Hokodo – Buy now, pay later is becoming increasingly popular among retail merchants, so offering payment options for B2B purchases is a unique twist. Today, B2B merchants are essentially forced into offering payment terms to their customers with outdated methods of credit management – including paper-based applications, manual credit checks and painful invoicing programs. Enter in Europe-based Hokodo, which aims to make selling to business buyers easier. Business buyers shop on selected merchant’s sites, with real-time offers of payment terms, “powered by Hokodo’s trade credit APIs.” They claim that the wrong payment options are one of the biggest reasons that B2B buyers drop out of a sales funnel – will BNPL help increase that conversion rate? Hokodo thinks so. Recently, Hokodo partnered with French marketplace-focused fintech Lemonway to power Europe’s B2B marketplaces by offering online credit. This comes as a much-needed alternative for cash-strapped businesses struggling through a worldwide capital crunch.

Also, read: What is Banking as a Service?

The Trend:
BNPL helps provide health and financial care.

  • PrimaHealth Credit – In countries without government-funded healthcare, both necessary and elective health treatments are out of reach for many. A report from Financial Technology Partners notes that only 23% of Americans can afford a medical bill of over $2000. Subprime credit scores, or individuals without any credit history at all, means significant market opportunities for BNPL services in healthcare. PrimaHealth Credit’s mission is “helping more patients say yes to treatment,” with simple, transparent payment options offered by healthcare providers at point of care. Giving people more affordable options to access the healthcare they need can always be considered a win.
  • Sunbit – BNPL isn’t just for wish-list clothes and vacations. Sunbit aims to help consumers pay for everyday items that some of us take for granted, including automotive, optical, and dental services. The organization’s model is to offer back-end services to the businesses where these essential transactions take place – like your local dentist or optician’s office or the dealership that already has your car up on a hoist. “Sunbit’s flagship product allows businesses to guide customers through the financing process, which is integrated with their own point-of-sale systems” for a more seamless customer experience. Providing payment options for services that are prone to becoming unexpected expenses is also a very forward-looking proposition: millennials are by far the age cohort that is most likely to have to use a payment plan for unexpected medical and self-care bills.

The Trend:
Forget luxury items. BNPL finds a home in Home and Lifestyle financing.

  • Deferit – As with healthcare and other medical services, there are certain essential items that we all need to pay for. Deferit, an Australian-based organization, lets customers split utility, telco, car registration or childcare bills into installments. With a vow to empower customers, including options to change payment terms, Deferit has created an easy budgeting tool for payments, eliminating interest and annual fees.
  • Flex – While we’re talking essential services, housing comes to mind. Many people face hard choices on where their money goes each month – rent or food or other essentials – especially amidst today’s economic uncertainty. There are estimates that $5 billion in late fees goes to landlords every year. Flex understands these challenges (and the stress they cause!) and aims to get you out of paying late fees by covering your rent for you and offering flexible options to pay them back, without any hidden fees or interest.

The Trend:
BNPL to face the rising need for online grocery shopping as consumers struggle with rising cost-of-living.

  • Flava – Billed as the UKs first Buy Now, Pay Later supermarket, Flava offers zero interest and an initial ‘basket’ credit of £100, which can increase to £320 per order once re-payment history is established. Offering a full range of brand-name grocery products, delivery to your door, and flexible repayment plans, Flava aims to help customers with food insecurity stock their cupboards amid economic uncertainty.

The Trend:
BNPL puts retail shopping on steroids, online and in-store.

  • Zip – One of the leaders of BNPL, Zip (formerly known as QuadPay) offers payment options for retail giants, including Apple, Amazon, Walmart and Target, as well as exclusive retail partnerships. With categories covering everything from education and pets to shoes and travel, Zip is available on a variety of platforms as well as in physical retail locations, providing you with interest-free options virtually anywhere you want to shop.
  • Simpl – Indian startup Simpl has a straightforward mission – make it easy for people to purchase what they like, when they like, with installment payment terms. In a country with complicated financial systems that often make it difficult for people to obtain credit, Simpl allows its users to buy now and pay at a more convenient time. With a full-stack, mobile-first platform for credit-based payments, Simpl enables one-click purchases and promises full transparency to its users and merchants alike.
  • Paidy – In Japan, many consumers prefer not to use credit cards for online payments, leaving massive opportunities for alternative options like BNPL. Japanese fintech Paidy allows consumers to shop at a variety of online retailers with a convenient mobile app that only requires your email address and phone number – repayments in installments can happen via bank transfer, direct debit and even in convenience stores, all by just showing the app.

The Trend:
BNPL offers more customized payment plans and features closer to legacy finance, as BNPL prepares to meet its match in legacy banking in 2023.

  • Sezzle – Sezzle offers typical installment payment plans, but also features some products exclusive to their users that they call strategic differentiators. Sezzle Up for example, lets a shopper build their credit rating by enabling the company to report payment history to credit bureaus. They’ve also partnered with Ally Bank to offer longer-term financing options, proving again that flexibility in payment options may be a key driving factor in growth.
  • Splitit – Headquartered in New York, Splitit is unique in the BNPL space in that it actually allows consumers to leverage their existing credit. By using their own credit or debit cards with its installment program, customers will see installment charges on their bills, effectively evening out cashflows. The ability to break down payments into smaller pieces without additional interest, applications or fees and build credit at the same time makes Splitit an attractive option for consumers, while being a safe option for merchants. In 2023, Splitit expanded its reach into the Asian market by partnering with Alipay to offer the eCommerce’s clients an installments option.
  • Twisto – Featuring a different ‘twist’ on BNPL, European company Twisto offers a monthly credit limit for your payments once you register with them. Shop online or in stores up to this set amount each month and then receive your invoice. Once invoiced, you can settle the full amount with Twisto or pay 10% and defer the rest to a later date. Twisto also offers return options and varying monthly plans, with features like personal finance management and family travel insurance.
  • Tymit – Different than the typical pay-in-four installment plans many BNPL providers offer, Tymit’s credit card allows you to select varying installment plans as you make your purchase – including repaying over 3 months with no interest, or even longer (up to 36 months) with transparent pricing quoted upfront. Tymit also offers Tymit Booster, a top-up credit card that allows you to build your credit score and still offers 0% interest on all purchases.

The Trend:
Resurrecting the travel industry and introducing Gen Z to air travel

  • Fly Now Pay Later – The UK’s Fly Now Pay Later has expanded into the travel-starved US market, while  increasing operations in the UK and Germany. With a mission to make travel affordable and flexible, the company is capitalizing on post-pandemic recovery by offering travel payment plans that work for everyone – destinations and customers. With an easy-to-use booking app, Fly Now Pay Later pays for your holiday with your selected travel provider, leaving you to pay them back with flexible payment options over time.
  • Uplift – Headquartered in California, Uplift’s mission is to help people purchase what matters most – in their case, travel. With international partners ranging from cruise lines and resorts to airlines and vacation package dealers Uplift hopes their buy now, pay later plans will “be the economic kickstarter needed to ignite the travel industry.” Uplift works directly with merchants to reinforce brand loyalty, offering customers a simpler way to pay for travel by selecting Uplift options at checkout, without driving consumers to their own proprietary marketplace. BNPL moves into the travel industry have their aim set on future travelers, as two-thirds of Generation Z and millennial would be more likely to take vacations if offered installment options.

These trends are only the beginning of a new, sustainable Buy Now, Pay Later. With a strong credit risk decisioning foundation, you can follow any trend without having to compromise your risk appetite. If you’re ready to rethink your BNPL technology, fortify your strategy, and pivot to profitability, explore the ebook, The Pivot to Profitability: Evolving with Buy Now, Pay Later.

Sustainable BNPL is here – is your strategy future-proof?

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Pivot To Profitability: Evolving Your Buy Now, Pay Later Strategy

EBOOK

Pivot To Profitability:
Evolving Your Buy Now, Pay Later Strategy

Book a Meeting

Buy Now, Pay Later (BNPL) has come a long way since it shook up e-commerce at the height of the pandemic. While it was once the poster child for fintech innovation, the backlash against the point-of-sale loans has set in. BNPL providers can no longer afford to acquire customers at any cost – it’s time to shift strategies and pivot to profitability.

Explore how you can future-proof your BNPL technology and build a sustainable strategy that will outlast coming regulation, keep up with changing markets, and reflect economic conditions – all with unshakeable accuracy. Read the eBook to get started!

Read the eBook to discover:

  • Global BNPL challenges and opportunities
  • What to expect from upcoming regulation
  • How to pivot your strategies to become profitable
  • The future-proof technology you need for sustainable success

RESOURCE LIBRARY

provenir logo
Case Study ::

We’re Behind Decisions Made by the Wo...

We’re BehindDecisions Made by the World’s Leading Financial Services Providers ...
10 Companies Leading the BaaS and Headless Banking Revolution
Blog ::

10 Companies Leading the BaaS and Hea...

BLOG 10 Companies Leading the BaaS and Headless Banking Revolution ...
Webinar ::

Optimized Application Fraud Preventio...

ON-DEMAND WEBINAR Optimized Application Fraud Prevention:Reduce Friction and Prevent Loss ...
Webinar ::

Mining for Growth: The Art & Science ...

LIVE EVENT Mining for Growth:The Art & Science of Risk ...
Headless Banking and Banking-as-a-Service: Shaping the Future of Finance
Blog ::

Headless Banking and Banking-as-a-Ser...

Explore the future of finance with headless banking and Banking-as-a-Service ...
Kueski Selects Provenir to Power its Aggressive Growth and Expansion Plans
News ::

Kueski Selects Provenir to Power its ...

NEWS Kueski Selects Provenirto Power its Aggressive Growth and Expansion ...
Provenir Named a Gold Winner for AI Platforms in Juniper Research’s Future Digital Awards – Fintech & Payments
News ::

Provenir Named a Gold Winner for AI P...

Provenir, a global leader in AI-powered risk decisioning software, announced ...
Webinar ::

On-Demand: How Consumer Lenders Can R...

ON-DEMAND WEBINAR How Consumer Lenders Can Reduce FrictionWithout Compromising on ...

Continue reading

Banking on Cloud and Digitalisation

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Banking on Cloud and Digitalisation

In the race to transform the banking industry, much has been said about how the industry is adopting digitalization in its approach. One essential digitalisation process that the banking sector, along with several other segments in the financial industry, uses is cloud migration technology.

The Star recently tapped industry experts, including Bharath Vellore, general manager, APAC for Provenir, to delve into the benefits of the cloud and how other technology such as mobile apps, AI, machine learning, big data, biometrics and chatbots are changing the customer experience.

This article was originally published on The Star, Keith Hiew, Author

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The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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