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Blog: Election Economics

Election Economics: How to Navigate Risk Decisioning in an Uncertain Political Landscape

How Political Outcomes Shape the Future of Lending and Financial Services
Elections are pivotal moments that shape the direction of the economy, often driving shifts that reverberate across industries, including financial services. The outcomes of national and regional elections will directly influence fiscal strategies, regulatory frameworks, and economic policies, which then impact interest rates, inflation, the employment landscape, and overall market stability. And of course, all of these factors are critically important to the world of financial services, where things like credit decisioning, fraud threats, risk management, and lending practices all depend quite heavily on the broader economic environment. Recent elections in the UK and Argentina have already demonstrated how shifts in political leadership drive significant economic policy changes, and of course, the highly contentious upcoming Presidential election in the US looms as a tipping point that will have influence across the globe. As these political events unfold, financial services providers need to remain agile, proactively adjusting to new realities to ensure stability (and profitability) amidst change.
Recent Elections and Economic Impact on Lending and Financial Services

Recent elections around the world have already triggered significant economic shifts, with far-reaching implications. In the UK General Elections in 2024, results have further shaped the ongoing Brexit process, influencing fiscal policies and regulatory frameworks that directly impact the financial industry. Uncertainty surrounding post-Brexit trade deals and regulatory realignment has already affected interest rates and inflation, creating tighter credit conditions for both consumers and businesses. And adjustments to the Bank of England’s interest rate policies or regulations governing financial institutions could further influence lending practices, with tighter borrowing conditions on the horizon for both individuals and small businesses.

In Argentina’s 2023 Presidential Election, a shift in leadership has brought about changes in economic strategy, particularly in the battle against soaring inflation. The new government’s attempts to control inflation and stabilize the economy are affecting the country’s monetary policy, leading to higher interest rates and tighter lending criteria. For financial institutions, this poses significant challenges, requiring lenders to quickly adjust their credit decisioning processes to accommodate economic instability. As inflation persists and the cost of borrowing rises, both consumer credit and business financing have become more difficult to secure, which further strains the economy.

The India General Elections earlier this year have also had effects on the fintech space. The results will influence regulatory policies surrounding fintech growth and digital finance, both of which are necessary for encouraging financial inclusion in underserved markets. Depending on the government’s support for these sectors, lending to traditionally underserved segments of the population could see either significant growth or stagnation. And changes in policy around digital finance could encourage new forms of lending, but they could also introduce more stringent regulations that will make access to credit much more challenging.

The 2024 US Presidential Election: A Global Ripple Effect

Of course top of mind these days, regardless of your location, is the upcoming US Presidential election. While it’s always something that has far-reaching effects, this year’s highly contentious ballot is poised to have sweeping global implications, on everything from global interest rates and inflation trends, to significant policy reforms on taxation, regulation, and lending practices. A key player in this process is the Federal Reserve, which closely monitors election outcomes and adjusts interest rates accordingly. If the newly-elected government pushes for changes in fiscal measures, the Federal Reserve’s response could shape borrowing costs, which in turn improves or challenges access to credit. For lenders and financial services providers, these shifts showcase how important it is to remain agile in the face of uncertain regulatory reforms and fluctuating market conditions. The global financial system will be watching closely as the election unfolds – because no matter who wins, there is bound to be significant changes that will reshape lending dynamics in the US and beyond.

Election-Driven Economic Currents: Navigating Interest Rates, Inflation, and Risk Decisioning

Election outcomes can cause shifts in all sectors of the economy, but some areas in particular directly impact lending and risk decisioning. One of the most immediate effects is on interest rates, which are often adjusted based on fiscal policies introduced post-election. As interest rates fluctuate, lenders have to reassess risk profiles and adjust their credit and risk decisioning processes to account for any potential volatility in repayment abilities of their customers. Inflation control is also directly linked to post-election economic strategies. Any policies that either stimulate or dampen the economy can lead to varying levels of inflation – which affects everything from consumer purchasing power and household debt to business investments and the stock market. Inflation can also erode creditworthiness, with rising prices and an increased cost of living making it harder for both individuals and companies to manage their debt obligations. This means that lenders are then faced with the challenge of adjusting lending practices to maintain profitability while managing increasing risks in their customer base (which requires systems and solutions that enable flexibility in decisioning processes).

The outcome of any election also influences overall creditworthiness as economic conditions shift in response. Changes in the employment rate, business investments, interest rates, and fiscal stability all contribute to changes in credit and risk profiles. This is where a more dynamic approach to risk assessment is critical, with the ability to leverage intelligent, proactive risk decisioning solutions. Using advanced decisioning technology and data analytics allows financial services providers to adapt easily, identifying risks earlier and making more informed decisions. This proactive approach enables lenders to protect their profitability and lending portfolios while still serving the needs of customers effectively.

Ahead of the Curve: How Advanced Risk Decisioning Solutions Mitigate Volatility

With elections comes uncertainty. And when there’s uncertainty, financial services providers need to proactively navigate shifting risk. Advanced risk decisioning solutions play a key role in helping you better predict (and respond to) risk, by leveraging real-time data and AI-driven analytics to identify emerging trends earlier and make smarter, faster risk decisions. Rather than simply reacting to sudden market fluctuations, proactive decisioning allows you to better predict future scenarios, preparing for possible fluctuations in interest rates, inflation, credit conditions, ability to repay, etc. Remaining agile and competitive is key to staying ahead of any uncertainty in the economy – election-driven or otherwise.

Holistic risk decisioning solutions also ensure a smoother onboarding process, with the ability to more accurately assess creditworthiness, even among rapidly changing market conditions. AI-powered decisioning software and solutions allows you to access and integrate vast amounts of data (everything from economic indicators and market trends to individual financial behavior), giving you a more accurate (and nuanced) view of a customer’s unique risk profile. Too often when economic conditions are volatile, the inclination is to be overly cautious. But that can stifle your business growth. With more proactive, agile decisioning, your lending portfolio remains stable (and profitable) even when external conditions aren’t.

Fraud prevention also becomes a key focus. During periods of political and economic uncertainty, fraud attempts often surge. With a holistic, data-driven approach to your risk decisioning, advanced algorithms and embedded intelligence can better detect unusual patterns and behaviors that signal fraudulent activity. Integrating fraud detection directly into the risk decisioning process allows you to greatly reduce losses, ensuring your operations remain secure, compliant, and resilient even among the unpredictability of major election upheaval.

Beyond onboarding, there is also the issue of managing ongoing customer relationships and maximizing value across the lifecycle. Ongoing account management is particularly important during periods of economic uncertainty. Advanced risk decisioning solutions empowers you to continuously, proactively monitor customer profiles and make adjustments easily. A flexible solution allows you to adjust credit limits and lending terms in real time as economic factors like inflation, interest rates, and consumer behavior evolve. Using AI-driven tools to track changes in individuals as well as broader market trends allows you to proactively mitigate risk, reducing the likelihood of defaults while maintaining a positive customer experience through personalized, flexible financial products and services.

Despite proactive, agile efforts to effectively manage your risk, post-election downturns are common, leading to increases in default rates and placing added pressure on collections and recovery strategies. Sophisticated (and more productive) collections treatment strategies are made possible with intelligent data and decisioning solutions. Leveraging advanced risk decisioning software allows you to segment delinquent accounts based on risk profiles, prioritize collections efforts, determine the best communications channels, and tailor recovery efforts to individual borrower profiles. Best of all, it allows you to anticipate defaults before they happen by closely analyzing customer behavior and economic trends to forecast likelihood of repayment, enabling you to approach debt recovery proactively and strategically. A more proactive approach not only helps to mitigate losses, but also supports a much more empathetic and effective recovery process, ensuring long-term management of your customer relationships.

Preparing for Election-Driven Economic Shifts in Financial Services

Intelligent risk decisioning solutions are key to staying ahead of post-election shifts. By incorporating AI and advanced data analytics in one holistic platform, these decisioning solutions enable you to:

  • Forecast and proactively mitigate potential risks
  • Make data-driven lending decisions
  • Improve onboarding processes
  • Reduce customer friction
  • Manage customer risks and relationships across the lifecycle
  • Detect and prevent fraud
  • Prioritize collections efforts
  • Adjust lending practices with ease
  • Continuously monitor the economic environment

Financial services providers that adopt forward-looking, proactive strategies (and which are armed with the right technology) will prove more resilient, positioning themselves for sustainable growth even in the face of political and economic change. Are you ready?

Discover how Provenir’s single decisioning platform offers you stability across the customer lifecycle.

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Striking the Balance: Navigating Affordability and Regulation in Financial Services

Provenir Financial Services Club: Strategies for Excellence in Dynamic Decisioning

Striking the Balance: Navigating Affordability and Regulation in Financial Services

Wednesday 4th December, 2024
The Fullerton Hotel, Singapore

In Singapore’s evolving financial landscape, lenders are facing the dual challenges of affordability and credit risk management amid rising interest rates and inflation. How can financial institutions adapt to these pressures and position themselves for success in the year ahead?

Join us for an exclusive roundtable event, hosted by Provenir in Singapore, titled Striking the Balance: Navigating Affordability and Regulation in Financial Services. Gain insights from Pei Ying Chua, Head Economist for APAC, as she delves into the current economic landscape and shares an outlook for lenders moving forward.

Key Discussion Points:

  • Explore strategies to expand access to affordable credit while managing risk effectively.
  • Discover ways to engage customers across their lifecycle with timely and relevant offers.
  • How AI and real-time data enable personalised lending experiences tailored to individual needs.
  • Discuss innovative approaches to strengthen credit risk management.
Format:
  • 11:30am – Arrival. Drinks to be served during networking

  • 11:45am – Keynote from Head Economist Pei Ying
  • 12:30pm – Roundtable discussion and lunch is served
  • 2:30pm – Official close and summary

Register your interest here

Pei Ying Chua

Pei Ying is the Head Economist for APAC at LinkedIn. Bridging between policy,
economics and data, her team partners with governments, public institutions, and
policy influencers to identify opportunities and insights that help government and
business leaders address the challenges of the modern workforce. Her role includes
government-focused analytics, development of upskilling and education policy, and
customized labor market insights that form the core of LinkedIn’s vision to create
economic opportunity for every member of the global workforce. Previously, Pei
Ying was the Head of Economics at Grab, South-East Asia’s largest ride-sharing
company. She was also the VP of Social Impact for Conjunct Consulting, South-East
Asia’s first social change consultancy, and is currently an active reviewer for the
Journal for Imaging Science and Technology. She is also the proud co-author of
“One Minute Theorems” and “How Many Economists Does It Take To Change A
Lightbulb?”.
The Provenir Thought Leadership Roundtable Series is designed to convene industry visionaries, C-level executives, and thought leaders in the financial sector for insightful discussions on redefining risk decisioning strategies. The series aims to cultivate a collaborative environment for sharing forward-thinking perspectives, exploring innovative approaches, and shaping the future of risk decisioning in an era of rapid technological evolution and changing consumer expectations.

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Lending Affordability and Regulations in the Nordics: Navigating Rising Debt and Consumer Protection

Lending Affordability and Regulations in the Nordics: Navigating Rising Debt and Consumer Protection

The Nordic countries—Denmark, Finland, Iceland, Norway, and Sweden—have long been celebrated for their stable economies, strong social safety nets, and sound financial systems. However, rising household debt and escalating housing costs are placing increasing pressure on lending affordability, prompting regulators to implement stricter controls to ensure responsible borrowing and protect financial stability. Adding to these challenges, global economic factors such as inflation, interest rate hikes, and geopolitical tensions are significantly impacting the Nordic lending market.

As a result, Nordic borrowers are finding it increasingly difficult to manage their debt and maintain affordability. Household debt has surged across the Nordics, especially in Sweden, where the debt-to-income ratio has surpassed 150%. Many consumers are now struggling with higher mortgage payments, causing regulators to step in.

Consumer Loan Restrictions

Nordic governments are increasingly imposing restrictions on consumer loans to protect borrowers from predatory lending and unmanageable debt, in addition to tightening mortgage regulations. Finland, for example, has capped interest rates on consumer loans at 20%, while similar actions are being implemented across the region to address high-interest lending. Each country is tackling lending affordability with distinct measures. Sweden, for instance, emphasizes amortization requirements to reduce debt levels over time, while Denmark focuses on income-based lending caps to ensure that borrowers do not take on more debt than they can afford. These country-specific approaches highlight the region’s nuanced strategies for maintaining financial stability and protecting consumers in a challenging economic environment.

Looking ahead, stricter regulations could reshape the financial services landscape in the Nordics, potentially slowing growth for lenders while encouraging more sustainable lending practices. Lessons from past regulatory cycles in other regions, such as tighter controls in the U.S. and Europe following financial crises, suggest that while short-term growth may be impacted, long-term stability and consumer trust could improve, setting the stage for a more resilient financial sector.

Exploring the Role of Technology in Affordability

But, thankfully, the rapid advancement of technology is reshaping the financial services landscape in the Nordic region, where digital lending platforms, open banking, and fintech innovations are driving significant changes in how consumers access credit. While these technologies offer unparalleled convenience and inclusivity, they also introduce complexities related to lending affordability. Are these innovations making it easier for consumers to secure loans, or are they exacerbating the issue of rising debt?

Digital Lending and Fintech: Balancing Access and Risk

Digital lending platforms and fintech solutions have made borrowing more accessible than ever. In the Nordics, where internet penetration is among the highest in the world, consumers can now apply for and receive loans entirely online, often within minutes. These platforms leverage open banking frameworks to access a wider range of financial data, allowing lenders to make more informed decisions about creditworthiness. This streamlined approach has expanded access to credit, particularly for underserved populations who may have struggled to secure loans through traditional banks.

However, this ease of access presents a double-edged sword. While consumers certainly benefit from the convenience, there’s also a risk of over-borrowing, as the simplicity of digital lending can sometimes lead to impulsive financial decisions. The seamless user experience offered by many fintech platforms can obscure the long-term financial implications of taking on more debt. For lenders, this raises the question of how to balance innovation with responsibility. Regulatory bodies in the Nordics need to closely monitor these developments to ensure that technological advancements don’t compromise financial stability.

AI in Affordability Assessments: A Smarter Way to Lend

Artificial intelligence (AI) is playing an increasingly pivotal role in refining affordability assessments. By analyzing vast amounts of data—from spending patterns to employment history—AI-driven tools offer a more holistic view of a borrower’s financial health than more traditional credit scoring methods. These tools can detect nuances that human analysts or outdated systems might miss, ensuring that lending decisions are based on a comprehensive and real-time understanding of a borrower’s ability to repay.

For lenders, AI offers the dual benefits of improving accuracy and reducing risk. By predicting a consumer’s likelihood of default with greater precision, AI-driven affordability assessments allow lenders to adjust their loan offerings accordingly. This means that consumers are less likely to be approved for loans they can’t afford, mitigating the risk of rising debt levels. Additionally, AI-powered automation helps lenders streamline their operations, reducing the time and cost associated with manual assessments.

In the Nordic region, where regulators are tightening lending criteria, AI is becoming an essential tool for compliance. Lenders can integrate AI into their decision-making processes to ensure they meet strict affordability guidelines while continuing to provide accessible credit to consumers. The use of AI also helps reduce bias in lending decisions, as algorithms are trained to assess objective financial indicators rather than relying on potentially flawed human judgment.

Danske Bank is one successful example. They’ve integrated digitalization and advanced data analytics into their lending process, which has helped the institution manage affordability risks more effectively. The bank’s “Sunday” mobile app uses AI to provide personalized financial advice, helping customers make informed borrowing decisions. Additionally, Danske Bank has implemented income-based lending caps, ensuring that borrowers do not take on more debt than they can afford while leveraging digital tools to continuously monitor customers’ financial health and proactively engage them when needed.

Looking Ahead: Strengthening Risk Management Systems

Lending affordability remains a critical issue in the Nordics, as regulators seek to balance financial stability, consumer protection, and economic growth. With rising debt levels and increasing pressure on households, regulatory frameworks will continue to evolve to ensure sustainable lending practices. As these changes unfold, lenders must prepare strategically by prioritising investments in technology that enhance data-driven decision-making and improve compliance with stricter regulations. Strengthening risk management systems will be essential for adapting to evolving market conditions, while a focus on consumer engagement through personalised, transparent lending experiences can help build trust and retention. By staying ahead of regulatory shifts and leveraging innovation, Nordic lenders can navigate this complex landscape and ensure long-term stability and growth.

By leveraging fintech innovations and AI, lenders in the Nordics have the opportunity to enhance affordability assessments and promote more responsible lending. However, they must also remain vigilant about the potential downsides of making borrowing too accessible. Balancing technological progress with responsible lending practices will be crucial in ensuring that consumers are protected and that lending remains sustainable in the face of rising debt.

Discover how Provenir’s AI-Powered Decisioning Platform can promote more responsible lending.

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Infographic: The Evolution of Risk Decisioning

INFOGRAPHIC

The Evolution of Risk Decisioning
20 Years of Innovation with Provenir
With extraordinary growth over the past twenty years, the financial services sector has seen incredible tech advancements that have changed the way products and services are developed and offered to customers. And Provenir has been along for the ride. We’re looking back at two decades of evolution and what’s next for innovation in risk decisioning.
Discover more about Provenir’s cutting-edge risk decisioning solutions.

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Transforming Consumer Lending: How Big Retailers Like Walmart Are Changing the Game

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Transforming Consumer Lending: How Big Retailers Like Walmart Are Changing the Game

Exploring the Future of BNPL and Embedded Finance in Retail Through Innovation and Advanced Technology

The world of consumer lending has undergone significant change in recent years, and at the forefront of this evolution are big retailers like Walmart and Target. In adopting innovative lending solutions, retail giants are not only enhancing their business models but also setting new industry standards when it comes to consumer lending and technology. Tech plays a significant role in reshaping consumer lending, and strategic integration of tech for things like Buy Now, Pay Later (BNPL) and embedded financing will be key to the continued success of these corporate brands. So what are the specifics of how these global corporations are changing the shape of the industry? Read on for more details.
  • Walmart’s BNPL Initiative:

    Walmart’s integration of the BNPL program through One has dramatically reshaped consumer financing for the retailer. Their program allows customers to make purchases and pay over time with minimal hassle, significantly boosting customer engagement and sales. The flexibility offered by BNPL has made big-ticket items more accessible, and the ease of integrating it into their own systems has driven substantial growth, setting a benchmark for retailer-led lending solutions.
  • Amazon’s Consumer Lending Programs:

    Already the gold standard for online shopping, Amazon has further shifted how consumers approach online shopping with their installment payment options. By providing flexible payment terms, Amazon is able to significantly enhance customer satisfaction and loyalty. This approach underscores the impact of tailored lending solutions in driving business growth, highlighting the potential for other retailers to adopt similar models.
  • Target’s Financial Services:

    U.S. darling Target has seamlessly integrated consumer lending into their business model, making credit more accessible to more customers. This strategy has not only driven sales but also strengthened customer relationships, illustrating the benefits of embedding lending solutions within the retail experience, and paving the way for other retailers to follow suit.
  • Overcoming Tech Integration Challenges and Ensuring a Seamless Experience

    Retailers face several technological challenges, including data security, system compatibility, and fraud screening. Successfully navigating these challenges requires strategic planning and investment in advanced technology. Risk decisioning solutions can play a crucial role in ensuring these integrations are smooth and secure, providing a solid foundation for innovative lending programs.

    Beyond the tech itself, a seamless customer experience is vital for the success of retailer-led lending (or any lending at all). This involves intuitive interfaces, quick approval processes, personalized offers, and transparent communication. Strategic technology partnerships are essential to achieving these goals, enhancing the overall customer journey and fostering long-term customer loyalty.

    But with the influx of customers and customer activity comes the data. Protecting consumer data is paramount. Not only does implementing stringent security measures build trust and loyalty among customers, but also ensures compliance with various regulatory requirements. An advanced, cloud-based risk decisioning engine can provide robust data security, safeguarding consumer information and reinforcing trust.

  • Educating the Consumer

    Retailer-led lending offers unparalleled convenience and accessibility, but educating consumers about these benefits is crucial in helping them make informed decisions and enhancing their financial well-being. Providing clear, transparent information about lending options can empower consumers and drive adoption. Make sure consumers are aware of potential risks, such as overspending and missed payments and ensure your risk strategy is promoting responsible lending practices. Promoting financial literacy through consumer education initiatives is essential – invest in resources that explain your lending programs, helping consumers understand and use these services responsibly. This not only enhances customer satisfaction but also fosters long-term loyalty.
  • Navigating the Regulatory Landscape and Future Trends in Lending

    As with all lending, retailer-led lending is subject to various regulations, including consumer protection laws and data privacy requirements. Staying informed and compliant is critical to avoiding legal issues. And this is where leveraging risk decisioning solutions can help retailers navigate regulatory complexities and ensure adherence to all compliance requirements, especially as they evolve (which they always do). With the regulatory environment continuously changing, retailers must stay ahead of potential changes by actively participating in industry discussions and advocating for favorable regulations. Monitoring regulatory trends and adapting strategies accordingly are also key to long-term success.

    The market for retailer-led lending continues to grow, with key trends including the rise of BNPL services, increased use of AI in credit and fraud risk decisioning, and expansion beyond traditional credit. These trends highlight the importance of innovative approaches and the potential for significant growth in this sector. Retailers also have numerous opportunities to tap into underserved segments, offer flexible payment options, and use data analytics to improve customer targeting. However, they must also navigate challenges such as increasing competition and regulatory scrutiny. Staying agile and adapting to changing conditions will be crucial for success (and again, this is where an integrated, holistic approach to risk decisioning can help immensely – allowing you to stay flexible and evolve with the market and consumer demands).

    AI and machine learning will continue to impact all forms of consumer lending, enabling smarter credit decisions, better fraud detection, and personalized lending offers. These technologies provide opportunities for retailers to innovate and enhance their offerings, improving the customer experience while ensuring adequate risk mitigation. Embracing innovative practices such as dynamic pricing and real-time credit scoring will further enhance the customer experience and drive business success, setting new standards for the industry.

  • What Does the Future Look Like?

    The future of retailer-led consumer lending is bright. With ongoing technological advancements and growing consumer demand for personalized, flexible payment options, big retailers are poised to lead the next wave of financial innovation. You just need the right tools to help you navigate these evolving demands successfully and ensure you can efficiently and effectively leverage technology, prioritize consumer education and experience, and navigate regulatory challenges.
What do those tools look like? Look for technology solutions that:
  • Ensure you can make accurate lending decisions in real-time: With the right data (including traditional and alternative) integrated directly into your decisioning engine, you can enable more accurate fraud orchestration and credit risk decisions and streamline onboarding for customers and new merchants alike
  • Allow you to easily adapt to regulatory changes and market evolution: Look for the ability to rapidly adjust risk strategies or launch new products with risk decisioning software that features a low-code, drag-and-drop UI to ensure self-sufficiency for business users (and avoid waiting on IT and vendors)
  • Encourage financial inclusion: BNPL is often about helping the underserved and underbanked get access to credit-like products, even without a robust credit history. Make sure your solutions offer streamlined data orchestration and embedded intelligence for accurate approvals even for those with thin-file credit history
  • Enable sustainable profitability and growth: Make sure your solutions optimize your lending strategies, fraud screening, and risk decisioning processes, so you can reduce bad rates, maximize customer lifetime value, and enable sustainable business growth.

This leading Buy Now, Pay Later provider struggled with flexibility and speed of accepting and processing applications, but with intelligent risk decisioning solutions from Provenir, they were able to improve their agility and can now make accurate decisions in real-time. Discover how.

For more in-depth information on using BNPL to ensure profitability, check out our eBook

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Elevate customer experience and secure trust in the financial services ecosystem

ON-DEMAND WEBINAR

Elevate Customer Experience and Secure Trust in the Financial Services Ecosystem

Book a Meeting

In today’s digital economy, customers demand secure and smooth online transactions, while businesses struggle to prevent fraud without disrupting user experience. Listen to our panel discussion with data science, fraud, and product professionals from Mastercard, Sun Finance, and Provenir as we explore how financial services organisations can strike the balance between fraud screening and customer experience strategies while staying compliant with EU regulations. In our webinar, we discuss:

  • How to better leverage enriched data and machine learning to gain more insights across the customer journey and lifecycle
  • How to protect against synthetic identities at account opening as well as account takeovers and modifications, without impacting onboarding for good customers
  • The importance of breaking down organisational siloes and barriers when it comes to data sharing and decisions made on fraud prevention
  • Why building dynamic workflows that incorporate identity, device, and behavioural data is essential to improving risk decisioning and customer experience

Moderator

Rahul Singh

Mastercard

Product Marketing Director
Panelists
  • Sophia Qureshi

    Provenir

    VP Product Management
  • Kaspers Maganieks

    Sun Finance

    Head of Fraud
  • Vito Murillo

    Mastercard

    Manager, Data Scientist (EMEA)

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ON-DEMAND WEBINAR The Future of Buy Now, Pay Later Book a Meeting Examining card-based BNPL

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On-Demand: How Consumer Lenders Can Reduce Friction Without Compromising on Risk and Fraud Prevention

ON-DEMAND WEBINAR

How Consumer Lenders Can Reduce Friction
Without Compromising on Risk and Fraud Prevention

Book a Meeting

Customer experience is incredibly important to today’s discerning consumers, whether they are looking for financial services or any other product. Reducing friction at onboarding and across the entire customer journey is critical for consumer lenders – but how can you do that without compromising your risk strategy or increasing your risk of fraud? Watch on-demand now, and hear from our panel of experts who share insights and best practices for reducing friction, so you can effectively balance risk with opportunity – and grow your business.

Key highlights include:

  • How advanced risk decisioning solutions can more effectively enable end-to-end account management
  • Why orchestrating and integrating the right data, including alternative data, is key to making more accurate decisions across the lifecycle
  • How a decision intelligence platfrom, including AI/ML, can help mitigate losses, improve fraud decisioning, and maximize portfolio performance
  • Ways to ensure frictionless, end-to-end onboarding experiences with expedited case handling for manual exceptions
  • Why dynamic, proactive customer management is key to maximizing customer value and optimizing engagement

Speakers:

  • Rob Seidman

    US Bank Chief Product Officer
  • Adam Goller

    Cross River Bank
  • John Lynch

    Avant
  • Michael Fife

    Provenir
  • Peter Renton

    Fintech Nexus

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On-Demand: How Banks Are Approaching Innovative Consumer Lending In 2024 – Europe

ON-DEMAND WEBINAR

How Banks Are ApproachingInnovative Consumer Lending
In 2024 – Europe

Book a Meeting

The consumer credit space is moving at a breakneck pace, with consumers continuing to demand more clarity and control over their borrowing. 2024 is set to be a pivotal year for the sector, as regulated lenders look to offer borrowers more flexibility and buy now, pay later reaches fresh heights while policymakers weigh its future across the UK and Europe. In this special standalone webinar, we look at how Banks and Fintechs are approaching shifting consumer behaviours, make future industry predictions of what trends will define 2024, and discuss the balance between innovation and consumer protection.

Speakers:

  • Carol Hamilton

    Chief Product Officer, Provenir

  • Rahul Duseja

    Director of Credit, Cashplus

  • Joshua Ladd

    Senior Director, Personal Loans, Zopa

  • Peter Renton

    Chairman & Co-Founder, Fintech Nexus


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