Skip to main content

Resource: Webinar

On-Demand: Decisioning Advanced: Integrating Intelligent Credit and Fraud Decisioning to Maximize Customer Lifetime Value

Written by lizupson on . Posted in Resource. No Comments on On-Demand: Decisioning Advanced: Integrating Intelligent Credit and Fraud Decisioning to Maximize Customer Lifetime Value

ON-DEMAND WEBINAR

Decisioning Advanced:
Integrating Intelligent Credit and Fraud Decisioning to Maximize Customer Lifetime Value

Book a Meeting

Featuring Jim Marous of The Financial Brand

Discover this dynamic on-demand webinar crafted for financial industry professionals seeking to enhance their approach to credit risk and fraud prevention while optimizing customer value.

In this session, The Financial Brand’s Jim Marous and Provenir’s Chief Product Officer Carol Hamilton delve into how these smart technologies not only protect your organization from potential risks but also open doors to deeper customer engagement and retention strategies, ultimately boosting the lifetime value of your customers. 

Key takeaways:

  • The strategic benefits of implementing intelligent decisioning systems that use advanced analytics like AI/ML to refine credit risk and fraud management
  • Insights and best practices needed to achieve a more agile, customer-centric business model
  • How to transform your financial institution into a forward-thinking powerhouse in today’s competitive landscape
  • How to integrate intelligent systems into existing operations and navigate the challenges of legacy systems

Speakers:

  • Jim Marous

    The Financial Brand

  • Carol Hamilton

    Chief Product Officer, Provenir

RESOURCES

Continue reading

Winning in Difficult Economic Conditions

Written by lizupson on . Posted in Resource. No Comments on Winning in Difficult Economic Conditions

ON-DEMAND WEBINAR

Winning in Difficult Economic Conditions:
How to stay profitable in a rapidly changing environment

Book a Meeting

The past year has highlighted an unsettled global climate, making it difficult for financial services companies, including fintechs and other lenders, to mitigate risk effectively. Economic KPIs are slowing as both institutions and consumers alike react to the new normal – so how can we help credit providers stay ahead of the competition?

Watch this on-demand webinar, where our panel of experts are sharing key insights on how to stay profitable amidst rapidly evolving market conditions. 

With concrete examples from Turkey and elsewhere, this lively discussion include tips on:

  • How to take advantage of non-traditional data to confidently do business with more marginal/subprime applicants
  • Ways to segment customers to target the appropriate upsell/cross-sell and renewal activities
  • Staying ahead of the curve in identifying more fragile customers – before they default
  • How to implement rapid reaction feedback loops within each stage of the customer lifecycle
  • Trend reporting on key KPIs
  • How to implement and test new credit and fraud policies without additional risk 

Don’t miss this opportunity to glean insights from the experts and ensure you can continue to grow your business, even in uncertain economic conditions.

RESOURCES

Continue reading

Why Customer Retention is Now the Most Important Battle

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on Why Customer Retention is Now the Most Important Battle

ON-DEMAND WEBINAR

Why Customer Retention
is Now the Most Important Battle

Book a Meeting

For decades, customer acquisition and onboarding have been the primary focus of banks’ investments.

This made perfect sense. Competition for prime banking customers was fierce, and banks spent a lot of money trying to capture their business. When fintech came on the scene, banks rightly concluded that investments in digital account opening were critical for fending off these new competitors and maintaining their market share, especially with Millennial and Gen Z customers.

It made perfect sense … until it didn’t.

The nature of competition in financial services has changed. The digitization of banking products, the emergence of lead aggregators, and, most importantly, open banking have made it easier for bank customers to shop around and to switch financial service providers than it has ever been.

Today, the biggest challenge facing banks isn’t how to acquire new customers. It’s how to retain the valuable customers that they already have.

In this webinar, Alex Johnson (Founder, Fintech Takes) and Kathy Mitchell-Stares (EVP North America, Provenir) will:

  • Explain why customer management has traditionally been underinvested in by banks and the implications of this underinvestment in today’s financial services ecosystem.
  • Explore how open banking and other fintech innovations have fundamentally altered the competitive dynamics within financial services and placed a premium on customer retention.
  • Provide actionable advice for how banks can improve their customer management decisions and business processes in order to strengthen their most important customer relationships and turn customer retention into a superpower.

Speakers:

  • Alex Johnson

    Founder, Fintech Takes

  • Kathy Stares

    EVP North America, Provenir

RESOURCES

Continue reading

The Future of Buy Now, Pay Later

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on The Future of Buy Now, Pay Later

ON-DEMAND WEBINAR

The Future of Buy Now, Pay Later

Book a Meeting

Examining card-based BNPL and scalable automated decisioning to support the evolution of the industry

As Buy Now, Pay Later matures in Europe, innovation must remain a priority so the market can continue to thrive. One area ripe for innovation is optimising debit and credit cards for BNPL use. What is the secret to successful card-based BNPL? And what does automated risk decisioning have to do with that success?

Listen now to hear experts from Sileon and Provenir chat about the future of Buy Now, Pay Later and consumer lending in Europe, why the focus on credit and debit cards is important, and how transaction-based, modern risk assessment is key to managing risk and exceeding consumer expectations.

Key Takeaways:

  • Current and future trends for the BNPL market, and how consumer lending is changing
  • Why card-based BNPL will accelerate innovation in this mature market
  • How automated, AI-powered risk decisioning is key to scalable, profitable card-based BNPL
  • The importance of transaction-based risk assessment
  • Why data is such a critical driver of sustainable BNPL offers as well as holistic risk assessment and creditworthiness and encourages financial inclusion in BNPL

Speakers:

  • Bahareh Zand

    Chief Product Officer, Sileon

  • Hubert de Linde

    Regional Manager Nordics, Provenir

RESOURCES

Continue reading

Fostering SME Lending Resilience in Europe: Empowering Smart Decision-Making with Data and AI

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on Fostering SME Lending Resilience in Europe: Empowering Smart Decision-Making with Data and AI

ON-DEMAND WEBINAR

Fostering SME Lending Resilience in Europe:
Empowering Smart Decision-Making with Data and AI

Book a Meeting

SMEs accelerate market growth and innovation across the continent, accounting for 67% of all EU private sector jobs and 58% of the EU’s GDP. However, inflation and growing costs of business have put pressure on these drivers of economy and research shows accessing financing has become increasingly difficult. 

To ensure long-term economic success for the region, catering to the unique needs of SMEs has never been more critical. But if you’re a lender that struggles with outdated, manual credit risk decisioning, your ability to provide that critical funding is limited. That leaves both SMEs and lending businesses like yours struggling to grow.

In this webinar, we discuss the challenges of SME lending and the power of a data and AI-powered decisioning platform to streamline the entire credit risk decisioning process from KYC/onboarding to AI-powered business insights.

Discover how to: 

  • Leverage speed and agility to power faster, simplified application processes for SMEs
  • Make smarter, faster credit decisions and accelerate time to market with traditional and alternative data
  • Future-proof your decisioning technology to keep up as economic conditions and market demands evolve
  • Keep risk in check while catering to the unique needs of SMEs using advanced, AI-powered analytics

Don’t miss this opportunity to discover innovative solutions designed to help you overcome the challenges of SME lending and take your decisioning tech to the next level. You’ll walk away with actionable insights to unlock new opportunities in this thriving sector and support SMEs in any economic landscape.

Speakers:

  • Ravi Sidhu

    UK/I Risk & Compliance, Dun & Bradstreet

  • Edward Harding

    Partnerships Development Director, Mambu

  • Bulut Arukel

    Co-Founder, Figopara

  • Bo Anderson

    CIO, Marginalen Bank

  • Corinne Lleti

    General Manager Southern Europe, Provenir

RESOURCES

Continue reading

Beyond Onboarding: Enabling AI-Powered Decisions Across the Entire Customer Lifecycle

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on Beyond Onboarding: Enabling AI-Powered Decisions Across the Entire Customer Lifecycle

ON-DEMAND WEBINAR

Beyond Onboarding:
Enabling AI-Powered Decisions Across the Entire Customer Lifecycle

Book a Meeting

Are you a finance leader looking to prioritize loan portfolio growth? If so, you’re not alone. According to recent data, two-thirds of finance leaders consider it their top strategic priority. But with so many priorities to juggle, how can you support ongoing account management that increases portfolio value?

Join Provenir’s Andrew Beddoes (Principal Consultant) and Sam Rohde (Head of Pre-Sales, North America) to dive deep into the realm of customer management and how to unlock maximum value across the entire customer lifecycle. Our session will focus on Provenir’s leading-edge credit risk decisioning platform that transforms the way you manage customer portfolios and enhance risk decisions.

Learn to harness the power to spot the next best offer, reduce default risk, and anticipate customer needs — all in a single, scalable software solution. Stay ahead of the curve with Provenir’s proactive risk management— tailor-made to not just meet your needs, but to anticipate them.

Discover the broad capabilities of our platform with a live demo of Provenir’s software. You’ll get a glimpse at its multiple processing capabilities, flexible data orchestration, and the utilization of both augmented and alternative data for a comprehensive view of customer financial health. Experience first-hand how continuous improvement and behavior prediction are made possible through advanced testing and diverse data sources.

Watch now to take the first step towards maximizing your customer lifecycle value.

Speakers:

  • Andy Beddoes

    Principal Consultant

  • Sam Rohde

    Director of Pre-Sales, North America

RESOURCES

Continue reading

Redefining the Automotive Financing Customer Experience with Technology

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on Redefining the Automotive Financing Customer Experience with Technology

ON-DEMAND WEBINAR

Redefining the Automotive Financing Customer Experience with Technology

Book a Meeting

We all know the current market challenges: economic uncertainty due to rising interest rates and inflation, along with consumer expectations of instant credit, rapid onboarding and personalized offers. How can you rethink your competitive position and create a measurable differentiation in a market full of traditional and digital incumbents without increasing your risk?

CIBC’s Paul Harder, VP, Automotive Finance I& Unsecured Lending, and Cheryl Woodburn, Provenir Country Manager, Canada discuss digital transformation in the industry and how lenders can build technology solutions to deliver an elevated customer and dealer experience, while improving the flexibility, speed and agility needed to process higher volumes of loan applications, without compromising accuracy. With ever changing regulatory requirements, fluctuating business conditions and a market need for digital solutions, lenders can leverage the growth in technology to redefine the customer and dealer experience.

Watch this panel discussion to learn:

  • Why automation and technology are the building blocks for competitive differentiation
  • How to leverage advanced analytics to optimize pricing and make more personalized offers
  • How a unified solution for data, AI and decisioning drives the agility and flexibility needed to power exceptional consumer experiences

Also, read: What is Auto Loan Origination?

RESOURCES

Continue reading

Watch Now: Trends in Digital Lending for 2024

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on Watch Now: Trends in Digital Lending for 2024

ON-DEMAND WEBINAR

Watch Now:
Trends in Digital Lending for 2024

Book a Meeting

AI, Automation, Embedded Finance and More

As we begin to look to 2024, we can expect new technology to continue to have a profound impact on digital lending. While there have been some challenges for lenders given the difficult economic environment it is more important than ever to understand the trends that will drive the industry forward in 2024. Check out this on-demand webinar featuring a panel of leading experts discussing some of the major trends on the horizon next year.

Key Highlights Include: 

  • Why AI/ML models will become more important and how to deploy them quickly 
  • How open banking can help drive underwriting efficiencies 
  • How innovative lenders are using automation in their credit decisions 
  • What new opportunities are provided by embedded lending 
  • How to incorporate ESG best practices into digital lending 
  • How to win in a challenging credit environment 
  • The new tools that are available for fighting rampant fraud 
  • How to navigate the new normal of high cost of capital

Speakers:

  • Louis Garner

    VP, Client Success EMEA, Provenir

  • Christoph Rieche

    Co-Founder & CEO, iwoca

  • Rod Lockhart

    CEO, lendinvest

  • Valentina Kristensen

    Director, Growth & Communications, OakNorth

  • Peter Renton

    Chairman & Co-Founder, Fintech Nexus

RESOURCES

Continue reading

SME Lending in MENA: Leveraging Data + AI for Smarter Decisions

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on SME Lending in MENA: Leveraging Data + AI for Smarter Decisions

ON-DEMAND WEBINAR

SME Lending in MENA:
Leveraging Data + AI for Smarter Decisions

Book a Meeting

How to Power Rapid Approvals and Improve your SME Lending Strategy

SMEs contribute a significant amount to the economy in MENA, averaging between 10-40% of all employment in the region and comprising 80-90% of total businesses in most countries. They represent $7 billion USD in potential profit for banks, with over $100 billion USD in financing needs – but they still struggle to access the credit they require (EY – Redefining SME Banking Report). Waiting weeks or even months for credit approval and funding can mean the difference between innovation and business closure.

Traditional financial services organizations may find lending to SMEs difficult, but fintechs, challenger banks, and digital banks are rising to the challenge. Simplified application processes, rapid approvals, and improved accessibility to funds makes working with digital lenders an obviously attractive choice.

Because if you aren’t making it easy for SMEs to get the credit they need, your competitors will.

Watch now for this insightful panel discussion, where we’ll be talking with industry experts on ways to leverage data and artificial intelligence to ensure accessibility to credit for SMEs.

Discover how to:

  • Power faster, simplified application processes
  • Make smarter, faster decisions and get to market faster
  • Future-proof your decision technology to keep up as market trends/demands evolve
  • Use advanced, predictive analytics like AI to keep risk in check
  • Leverage real-time, historical and alternative data to ensure a more holistic view of creditworthiness

RESOURCES

Continue reading

SME Lending in Africa – Leveraging Data + AI for Smarter Decisions

Written by Amy Sariego on . Posted in Resource, Webinars. No Comments on SME Lending in Africa – Leveraging Data + AI for Smarter Decisions

ON-DEMAND WEBINAR

SME Lending in Africa –
Leveraging Data + AI for Smarter Decisions

Book a Meeting

How to Power Rapid Approvals and Improve your SME Lending Strategy

In Africa, SMEs provide approximately 80% of jobs, representing a critical driver for the economy in the region. But 51% of these businesses require more funding than they have access to, and 28% of SMEs in the region are fully credit constrained (source). Waiting months or even weeks for credit approval and funding can mean the difference between innovation and business closure.

Traditional financial services organizations may find lending to SMEs difficult, but fintechs, challenger banks, and digital banks are rising to the challenge. Simplified application processes, rapid approvals, and improved accessibility to funds makes working with digital lenders an obviously attractive choice.

Because if you aren’t making it easy for SMEs to get the credit they need, your competitors will.

Watch now for a live panel discussion, where we speak with industry experts on ways to leverage data and artificial intelligence to ensure accessibility to credit for SMEs.

Key Takeaways:

  • Power faster, simplified application processes
  • Make smarter, faster decisions and get to market faster
  • Future-proof your decision technology to keep up as market trends/demands evolve
  • Use advanced, predictive analytics like AI to keep risk in check
  • Leverage real-time, historical and alternative data to ensure a more holistic view of creditworthiness

RESOURCES

Continue reading