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Resource: Webinar

The Missing Link – Improving Lenders Consumer Duty Through Data and Technology

ON-DEMAND WEBINAR

The Missing Link –
Improving Lenders Consumer Duty Through Data and Technology

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In a consumer-driven world, fintech lenders must put the customer at the center of their business to help them achieve their financial objectives and avoid potential harm.

But how prepared are you for the new regulations?

How will you integrate data within risk decisioning and analytics technology to keep ahead while protecting consumers at the same time?

What You’ll Learn:

  • How fintechs and banks have previously struggled with customer centricity.
  • How data insights can help the financial executives of fintechs and banks to meet Consumer Duty regulations.
  • The BNPL potholes & financial products that have impacted Consumer Duty.
  • How fintechs can help consumers use short-term finance responsibly.

Speakers:

  • Desmond McNamara

    Chief Risk Officer at Zilch, a direct-to-consumer payments technology company, which is FCA authorised for consumer lending.  Des has worked for over 30 years in risk management at large banks, as CRO for global credit card business and has also built a bank for scratch which was granted a full banking licence in 2020.

  • Chris Kneen

    Managing Director UK & Ireland at Provenir, is a global leader in risk decisioning and data analytics software. Chris is responsible for expanding Provenir’s customer base in the UK and Ireland, working closely with the company’s regional and global teams to accelerate growth and support clients. Chris oversees operations, sales, customer success, and pre-sales consulting teams.


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Client Management with Provenir + Mobile Intelligence

ON-DEMAND WEBINAR

Client Management
with Provenir + Mobile Intelligence

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Discover Our Global Support Capabilities

Have you been wondering what Provenir’s Global Support Team is all about? Interested in hearing about our new investments to better serve your needs and enhance client management? Watch now and discover how we’re constantly improving our support capabilities to help you achieve your business goals.

Tune in and learn:

  • How we are working to improve the support portal for a better ticket management experience
  • Why we’ve moved to a tiered support model to keep your business running more efficiently
  • How we’re enhancing our customer engineering team to continue the focus on our ‘customer first’ approach
  • The ins and outs of maintenance/incident notifications, ticket priority definitions, and steps to raising/submitting support tickets

Speakers:

  • Julie Manella

    Vice President, Client Experience

  • Jason Panke

    Senior Director, Operations


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The Future of Risk Decisioning: Harnessing the Power of Data

ON-DEMAND WEBINAR

The Future of Risk Decisioning:
Harnessing the Power of Data

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Empowering Smarter Credit Risk Decisioning with Real-Time Data Access

Currently about 50% of India’s population is credit unserved and another 20% underserved. But it’s difficult to make accurate credit decisions without easy access to the right kinds of data. And while there is no shortage of data available to the industry, many financial institutions struggle with data access and integration. Harnessing the power of real-time data, from a variety of sources, is an immense opportunity for financial institutions to offer targeted products that enable greater access to credit for those who need it.

Watch the webinar where we’ll show you how real-time, simplified data access can improve risk decisioning accuracy and improve financial inclusion.

During this in-depth discussion you’ll learn:

  • How simplified data access to alternative and non-traditional data can reshape your business
  • The ways integrating real-time data, including alternative data sources, can help you manage risk, explore new opportunities, and respond to market changes faster
  • How to utilize advanced analytics to optimize pricing and make more personalized offers
  • Why a unified solution for data, AI and decisioning drives the agility and flexibility needed to power exceptional consumer experiences
  • How to power financial inclusion with alternative data and advanced analytics

Speakers:

  • Varun Bhalla

    Country Manager, India, Provenir

  • Nehal Gupta

    CEO, AMU Leasing

  • Pramey Jain

    CEO & Co-Founder, Tartan


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The Future of FinTech: Building World-Class Digital Lending Experiences

ON-DEMAND WEBINAR

The Future of FinTech:
Building World-Class Digital Lending Experiences

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More than 70% of South-East Asian consumers remain underbanked (or unbanked) today. And when it comes to SMEs, millions of small and mid-size companies are unable to get the funding they need to operate and grow. Enter in digital lending, where AI, open banking and embedded finance are creating the opportunity for innovation in credit assessment, lending, and the customer experience.

Join our discussion with Bharath Vellore, GM of APAC at Provenir, and Aditya Chintawar, Chief Product Officer at KoinWorks, a pioneering financial Super App in Indonesia. Bharath and Aditya will chat about the current state of the economy in APAC, its impact on the lending experience, and how to build world-class digital financial/lending experiences with tech advancements like AI/ML, real-time data, and automated risk decisioning.

Highlights of the conversation include:

  • How to meet customers’ rising expectations and find growth opportunities, while still efficiently managing risk.
  • The strategies we’ve found most effective in adapting to rapidly changing market dynamics.
  • Ways that data can be accessed and integrated more effectively for risk management and business growth.
  • The continued growth of Buy Now, Pay Later, and how it can encourage financial inclusion for the underserved.
  • Why digitizing the lending application process and automating credit decisioning can provide faster, more accurate approvals and experiences for your customers.
  • How to use AI-powered credit decisioning to optimize decisions across the entire customer lifecycle and maximize business impact.
  • The rise of Super Apps and what it means for the future of lending.

Don’t miss this exciting discussion!

Speakers:

  • Bharath Vellore

    GM of APAC at Provenir

  • Aditya Chintawar

    Chief Product Officer at KoinWorks


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Alternative Data: The Catalyst for Financial Inclusion

ON-DEMAND WEBINAR

Alternative Data:
The Catalyst for Financial Inclusion

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Addressing financial inclusion is a priority for many fintechs and financial services providers: there are almost 6 million unbanked households in the US alone. 

This large population of unbanked individuals represents significant growth for innovative organizations, but the reliance on traditional financial data makes it difficult to evaluate creditworthiness for those with thin or nonexistent files.  

To make financial services available to the unbanked and underbanked populations, alternative data provides new insights to support credit decisions while also detecting fraud.

Join this panel of experts for a discussion on how to harness the power of alternative data to catalyze financial inclusion and expand your customer base, without increasing risk.

Topics include:

  • The gaps using only traditional data leaves in determining credit risk
  • How alternative data can catalyze financial inclusion while reducing risk and fraud
  • The role of alternative data in the larger picture of tech-enabled financial inclusion
  • How alternative data opens opportunities for market expansion
  • Actionable steps you can take to incorporate alternative data into your decisioning

Speakers:

  • Kathy Stares

    EVP Americas, Provenir

  • Erin Allard

    General Manager, Prism Data

  • Mia Huntington

    Head of BNPL/POS Lending, US Bank

Moderator:

Todd Anderson

Chief Content Officer, Fintech Nexus


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Data Your Way – Streamlining Your Data Strategy

ON-DEMAND WEBINAR

Data Your Way –
Streamlining Your Data Strategy

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Whether you’re a product manager or part of the wider risk team, you know that access to the right data at the right time is vital to product—and business—success.

To launch new products and optimize existing ones you need a streamlined data supply chain that gives you the power to make smarter decisions across identity, fraud, and credit decisioning.

If you struggle with:

  • Sourcing the right data
  • Managing multiple vendors
  • Building out your data supply chain
  • Integrating data into your decisioning technology
  • Lacking the agility to adjust your data strategy on your timeline

Then watch our on-demand webinar as we cover the steps needed to ensure data strategy success across any financial services product offering.

Our team of data specialists covers:

  • Developing your data strategy to optimize decisioning for financial products
  • Streamlining your data supply chain to drive increased agility and faster speed to market
  • An exclusive demo showing how Provenir Data solves your data challenges and puts the power of data in your hands

Speakers:

  • Kerry Cleary

    Global Head, Data Partnerships

  • Michael Shurley

    VP Presales Solutions

  • Sam Kimish

    Head of Product Success


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Financial Inclusion: How Data Can Expand Opportunities for the Unbanked

ON-DEMAND WEBINAR

Financial Inclusion:
How Data Can Expand Opportunities for the Unbanked

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Addressing financial inclusion is a priority for many fintechs and financial services providers.

Today, up to one-third of all adults globally lack any type of bank account, making it difficult to evaluate creditworthiness using traditional methods. This large population of unbanked individuals represents significant growth for innovative organizations.

A major issue hindering access to credit lies in the limited types of traditional data typically used in credit scoring and risk profiles. To make financial services available to the unbanked and underbanked population, alternative data provides new insights to support credit decisions while also detecting fraud.

How can fintechs and financial services providers begin this journey to remove barriers to financial inclusion and expand their potential audiences? By pioneering accessible data and open APIs to provide credit decisions and prevent identity fraud in fast, instantaneous actions, banks can begin to lift the unbanked out of financial exclusion.

Join our panel of industry experts as they discuss the following areas:

  • How does the current approach to determining risk profiles impact the unbanked population?
  • What steps can financial institutions and fintechs take to be more financially inclusive and expand their addressable market?
  • What is the role of data in expanding financial inclusivity.
  • How can other forms of financial technology be used to open opportunities for consumers with growing portfolios?

Speakers:

  • Kathy Stares

    Executive Vice President, North America, 

  • Danielle Treharne

    Commissioner, UK Financial Inclusion Commission

Moderator:

Jane Cooper

Researcher, Finextra


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Alternative Credit Data for Better Customer Outcomes

ON-DEMAND WEBINAR

Alternative Credit Data
for Better Customer Outcomes

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It’s been a few months since the FCA’s Dear CEO letter, outlining their concerns with the rising cost of living. As it predicted, inflation is impacting household budgets resulting in an increased demand for credit.

Vulnerable customers are set to be hit the hardest. More of the UK population are also predicted to display characteristics of vulnerability over the coming months. 

The upcoming Consumer Duty is intended to raise the bar to address the FCAs growing concern lenders may not be doing enough. One thing for sure is that traditional data sources don’t have all the answers – lenders need to understand their customers’ real-time financial position to predict future risk and put the customer at the centre of their business. 

Leaders in the credit data space, DirectID and Provenir co-host this webinar with guest pannellist Jo Pearson from NewDay discussing the changing pressures on consumers. They explore and share knowledge on the alternative data sources available across the credit life cycle that lenders need to produce better customer outcomes.

Speakers:

  • James Syron

    Partner Manager, DirectID

  • Chris Kneen

    Managing Director, UK & Ireland, Provenir

  • Jo Pearson

    Head of Customer Outcomes, NewDay


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Buy Now, Pay Later: Automated Decisioning Technology for a Frictionless Customer Experience

ON-DEMAND WEBINAR

Buy Now, Pay Later:
Automated Decisioning Technology for a Frictionless Customer Experience

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The Buy Now, Pay Later market continues to grow and diversify. New providers are still emerging, partnerships between fintechs and larger, traditional banking institutions are solidifying – and consumers are getting more and more demanding. Sixty percent of customers abandon applications for unsecured lending products during digital onboarding, due to slow or complex application processes and a lack of(real or perceived) security. Whether you’re a new entrant to the market or a seasoned BNPL provider, providing a frictionless customer experience is critical to maintaining your competitive advantage. But how can you stay ahead of the competition and still effectively manage your risk?

Key Highlights:

  • Why a unified platform for data, AI and decisioning can help you analyze and action your data (including decisioning performance data, credit risk, fraud and compliance) for flexibility and scalability throughout the entire customer lifecycle
  • How easily accessing a variety of data sources(including alternative data) via a single API, offers a more holistic view of your customers, and encourages financial inclusion
  • The importance of automated decisioning for real-time approvals and a frictionless customer experience
  • How to develop, deploy and adapt sophisticated risk models without heavy reliance on your vendors/partners – getting you to market faster than your competition


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How to Power Rapid Approvals and Accelerate Your SME Lending Processes

ON-DEMAND WEBINAR

How to Power Rapid Approvals
and Accelerate Your SME Lending Processes

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Forty-four percent of SMEs look to funding to meet operating expenses, with this number expected to grow considerably during times of economic uncertainty. Fifty-six percent of SMEs seek funds to expand business operations or pursue new market opportunities. But waiting months or even weeks for credit approval and funding can mean the difference between innovation and business closure.

Traditional financial services organizations may find lending to SMEs difficult, but fintechs are rising to the challenge. Simplified application processes, rapid approvals and access to funds quickly makes working with digital lenders an obviously attractive choice. 

Because if you aren’t making it easy for SMEs to get the credit they need, your competitors will.

Watch this panel discussion of industry experts and discover how to:

  • Power faster, simplified application processes
  • Make smarter, faster decisions and get to market faster
  • Future-proof your decision technology to keep up as market trends/demands evolve
  • Use advanced, predictive analytics like AI to keep risk in check


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