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Live Event: Navigating the Future of Digital Transformation and Customer Experience

In-Person Event: Navigating the Future of Digital Transformation and Customer Experience

September 27, 2024 | 9 am – 4 pm (SAST) | De Hoek Country Hotel, Magaliesburg
Join us for a groundbreaking in-person event in South Africa designed to provoke thought, inspire innovation, and drive meaningful discussions with industry experts on the future of digital transformation and customer experience. This event will blend visionary insights with practical solutions, fostering a collaborative environment where the local industry’s best and brightest can explore together how to solve the most pressing challenges facing lenders and financial services providers.

Packed with engaging sessions, our agenda will delve into key topics such as data democratization, process automation, the importance of partnerships and collaboration, and hyper-personalization for enhanced customer experiences.

Don’t miss this opportunity to be part of a transformative dialogue that will shape the future of our industry. We look forward to welcoming you in South Africa on September 27!

AGENDA
09h00

Arrival, Tea & Snacks

09h30
Welcome.
Evolving today’s complexity, doing more with less… simplified!
09h45

Data Democratization and Process Automation, with:

  • Jun Wai Des Lee, Principal Consultant, Provenir
10h15

The true meaning of digital transformation & hyper-personalization, with:

  • Herman Singh, Futurist, Future Advisory
11h00

The key challenges to competing in a data-driven era fireside chatwith:

  • Ryan Morrison, Executive: International, Provenir
  • Des Lee, Principal Consultant, Provenir
  • Keshnie July, Decisioning, Investec
  • Unathi Mtya, Group Chief Information and Digital Officer, African Bank
12h00Lunch, The Garden Pavilion
13h00

Enabling secure, compliant & transformative data collaboration, with:

  • Paul De Beer, Chief Analytics Officer, Omnisient
13h30

Boosting value through data-driven customer experience, with:

  • Pavin Burra, Chief Executive, Analytix Engine
14h00

Disruptive customer experience strategies, with:

  • Dee Chetty, Chief Product Officer, TransUnion
14h30

The importance of partnerships, agility, flexibility, and automation, with:

  • Ryan Morrison, Executive: International, Provenir
15h00Discussion & Networking
16h00Departure, Tea & Snacks
Register Now

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Infographic: One decisioning platform for every customer touchpoint

INFOGRAPHIC

One Decisioning Platform for Every Customer Touchpoint

Balancing risk with opportunity can be a challenge – especially when you need to offer your customers real-time, personalized products and services. Discover how Provenir allows you to minimize risk, maximize value, and streamline engagement across the customer lifecycle – all from a single decision intelligence platform.
Discover our AI Decisioning Platform.

Learn More

ADDITIONAL RESOURCES

finextra news
News ::

NEWS: Financial Services Trends for 2...

Financial Services Trends for 2025 Fraud Prevention, Customer Account Management, ...
News: Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation
News ::

News: Chartis Research Executive Brie...

Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit ...
Vendor Report: Chartis Research Names Provenir a Global Leader
eBook ::

Vendor Report: Chartis Research Names...

Chartis Research Names Provenir a Global Leader Credit and Fraud ...
Event ::

AI In Banking for Smarter Decisions B...

You’re Invited: AI In Banking for Smarter Decisions Business Lunch ...
finextra with kathy stares
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News: Embracing the Soon-to-Be $228 B...

Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity The ...
fintech winner award
News ::

News: Winner Tech of the Future AI an...

Provenir AI-Powered Decisioning Platform Recognized for Excellence in the FinTech ...
CFN lenders
News ::

News: Thriving Through the Mortgage S...

Thriving Through the Mortgage Squeeze:How Lenders Can Conquer Delinquencies, Fraud, ...
fighting fraud podcast
Podcast ::

Podcast: The Fintech Diaries Podcast

podcast The Fintech Diaries Podcast: Fighting Fraud with Provenir How ...

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Navigating Your Legacy System Upgrade

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Navigating Your Legacy System Upgrade

Your Guide to a Successful Technology Migration

Do you struggle to maintain your legacy risk decisioning solutions? A lack of support from current vendors, evolving compliance regulations, increased competition and a need for digital transformation can all mean that the time has come to upgrade your outdated legacy technology. But upgrading can be overwhelming, and poses its own challenges, especially as you decouple your decisioning platform from other systems and integrations.

So what do you need to consider when it’s time to move? Check out our comprehensive list of considerations for a successful tech migration.

Want to learn more about our years of experience with large-scale migrations?

Contact Us

ADDITIONAL RESOURCES

finextra news
News ::

NEWS: Financial Services Trends for 2...

Financial Services Trends for 2025 Fraud Prevention, Customer Account Management, ...
News: Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation
News ::

News: Chartis Research Executive Brie...

Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit ...
Vendor Report: Chartis Research Names Provenir a Global Leader
eBook ::

Vendor Report: Chartis Research Names...

Chartis Research Names Provenir a Global Leader Credit and Fraud ...
Event ::

AI In Banking for Smarter Decisions B...

You’re Invited: AI In Banking for Smarter Decisions Business Lunch ...
finextra with kathy stares
News ::

News: Embracing the Soon-to-Be $228 B...

Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity The ...
fintech winner award
News ::

News: Winner Tech of the Future AI an...

Provenir AI-Powered Decisioning Platform Recognized for Excellence in the FinTech ...
CFN lenders
News ::

News: Thriving Through the Mortgage S...

Thriving Through the Mortgage Squeeze:How Lenders Can Conquer Delinquencies, Fraud, ...
fighting fraud podcast
Podcast ::

Podcast: The Fintech Diaries Podcast

podcast The Fintech Diaries Podcast: Fighting Fraud with Provenir How ...

Continue reading

provenir logo

Infographic: The Evolution of Risk Decisioning

INFOGRAPHIC

The Evolution of Risk Decisioning
20 Years of Innovation with Provenir
With extraordinary growth over the past twenty years, the financial services sector has seen incredible tech advancements that have changed the way products and services are developed and offered to customers. And Provenir has been along for the ride. We’re looking back at two decades of evolution and what’s next for innovation in risk decisioning.
Discover more about Provenir’s cutting-edge risk decisioning solutions.

Contact Us

ADDITIONAL RESOURCES

finextra news
News ::

NEWS: Financial Services Trends for 2...

Financial Services Trends for 2025 Fraud Prevention, Customer Account Management, ...
News: Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation
News ::

News: Chartis Research Executive Brie...

Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit ...
Vendor Report: Chartis Research Names Provenir a Global Leader
eBook ::

Vendor Report: Chartis Research Names...

Chartis Research Names Provenir a Global Leader Credit and Fraud ...
Event ::

AI In Banking for Smarter Decisions B...

You’re Invited: AI In Banking for Smarter Decisions Business Lunch ...
finextra with kathy stares
News ::

News: Embracing the Soon-to-Be $228 B...

Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity The ...
fintech winner award
News ::

News: Winner Tech of the Future AI an...

Provenir AI-Powered Decisioning Platform Recognized for Excellence in the FinTech ...
CFN lenders
News ::

News: Thriving Through the Mortgage S...

Thriving Through the Mortgage Squeeze:How Lenders Can Conquer Delinquencies, Fraud, ...
fighting fraud podcast
Podcast ::

Podcast: The Fintech Diaries Podcast

podcast The Fintech Diaries Podcast: Fighting Fraud with Provenir How ...

Continue reading

Three easy ways to boost access to credit

Three easy ways to boost access to credit (and skyrocket operational efficiency)

Unleash the power of Equifax alternative data and AI-powered credit risk decisioning from Provenir

There’s a lot of pressure for today’s financial services providers, as consumer debt (and delinquency rates) continue to rise. So how can you ensure easier access to credit for your creditworthy customers? In this blog from our Data Marketplace partner Equifax, they highlight how to boost operational efficiency with the one-two punch of Equifax data and Provenir’s AI-powered decisioning platform.

Read the Blog

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Elevate customer experience and secure trust in the financial services ecosystem

ON-DEMAND WEBINAR

Elevate Customer Experience and Secure Trust in the Financial Services Ecosystem

Book a Meeting

In today’s digital economy, customers demand secure and smooth online transactions, while businesses struggle to prevent fraud without disrupting user experience. Listen to our panel discussion with data science, fraud, and product professionals from Mastercard, Sun Finance, and Provenir as we explore how financial services organisations can strike the balance between fraud screening and customer experience strategies while staying compliant with EU regulations. In our webinar, we discuss:

  • How to better leverage enriched data and machine learning to gain more insights across the customer journey and lifecycle
  • How to protect against synthetic identities at account opening as well as account takeovers and modifications, without impacting onboarding for good customers
  • The importance of breaking down organisational siloes and barriers when it comes to data sharing and decisions made on fraud prevention
  • Why building dynamic workflows that incorporate identity, device, and behavioural data is essential to improving risk decisioning and customer experience

Moderator

Rahul Singh

Mastercard

Product Marketing Director
Panelists
  • Sophia Qureshi

    Provenir

    VP Product Management
  • Kaspers Maganieks

    Sun Finance

    Head of Fraud
  • Vito Murillo

    Mastercard

    Manager, Data Scientist (EMEA)

LATEST WEBINARS

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Provenir Redefining Customer Decisioning for the Worlds Leading Financial Services Providers

Provenir Redefining Risk Decisioning for the World’s Leading Financial Services Providers

Flexible. Smart. Strategic. Instant decisioning technology that underpins your business goals.

Whether you’re looking for global expansion and new product lines, or hyper-personalization and maximized portfolio performance, our dynamic, strategy-friendly decisioning platform can help. Enable real-time approvals, inclusive services, customer growth, and more innovative product offerings – without the hassle of legacy technology, vendor reliance, limited data access, hard-coded rules, inaccurate models, and extensive build times. Discover why Provenir is the easiest decision you can make.

The Ultimate Guide to Decision Engines
What is a decision engine and how does it help your business processes?

Take a Look

ADDITIONAL RESOURCES

finextra news
News ::

NEWS: Financial Services Trends for 2...

Financial Services Trends for 2025 Fraud Prevention, Customer Account Management, ...
News: Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation
News ::

News: Chartis Research Executive Brie...

Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit ...
Vendor Report: Chartis Research Names Provenir a Global Leader
eBook ::

Vendor Report: Chartis Research Names...

Chartis Research Names Provenir a Global Leader Credit and Fraud ...
Event ::

AI In Banking for Smarter Decisions B...

You’re Invited: AI In Banking for Smarter Decisions Business Lunch ...
finextra with kathy stares
News ::

News: Embracing the Soon-to-Be $228 B...

Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity The ...
fintech winner award
News ::

News: Winner Tech of the Future AI an...

Provenir AI-Powered Decisioning Platform Recognized for Excellence in the FinTech ...
CFN lenders
News ::

News: Thriving Through the Mortgage S...

Thriving Through the Mortgage Squeeze:How Lenders Can Conquer Delinquencies, Fraud, ...
fighting fraud podcast
Podcast ::

Podcast: The Fintech Diaries Podcast

podcast The Fintech Diaries Podcast: Fighting Fraud with Provenir How ...

Continue reading

Rapid BNPL Decisioning, Powered by Provenir

Rapid BNPL Decisioning, Powered by Provenir

A leading BNPL provider struggled with flexibility and speed when it came to accepting and processing applications with their in-house system. With Provenir’s intelligent decisioning platform, they were able to improve flexibility and return real-time decisions. Discover how in our case study.

Ready to power the future of BNPL?

Contact Us

MORE CUSTOMER OUTCOMES

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We’re Behind Decisions Made by the World’s Leading Financial Services Organizations

We’re Behind
Decisions Made by the World’s Leading Financial Services Providers

Powering Finance’s Finest for 20 Years

We’re a trusted risk decisioning partner to leading global financial services organizations that are innovating and disrupting the industry. But don’t take our word for it. Hear directly from our customers on why, when making the significant choice of a new technology vendor, choosing Provenir is the easiest risk decision you can make.

See what 20 years of innovation can do for your business. Ready to rethink your risk strategy?

Contact Us

RESOURCE LIBRARY

finextra news
News ::

NEWS: Financial Services Trends for 2...

Financial Services Trends for 2025 Fraud Prevention, Customer Account Management, ...
News: Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit Risk and Fraud Mitigation
News ::

News: Chartis Research Executive Brie...

Chartis Research Executive Brief Details Provenir ‘Best-in-Class’ Capabilities for Credit ...
Vendor Report: Chartis Research Names Provenir a Global Leader
eBook ::

Vendor Report: Chartis Research Names...

Chartis Research Names Provenir a Global Leader Credit and Fraud ...
Event ::

AI In Banking for Smarter Decisions B...

You’re Invited: AI In Banking for Smarter Decisions Business Lunch ...
finextra with kathy stares
News ::

News: Embracing the Soon-to-Be $228 B...

Embracing the Soon-to-Be $228 Billion Embedded Finance Revenue Opportunity The ...
fintech winner award
News ::

News: Winner Tech of the Future AI an...

Provenir AI-Powered Decisioning Platform Recognized for Excellence in the FinTech ...
CFN lenders
News ::

News: Thriving Through the Mortgage S...

Thriving Through the Mortgage Squeeze:How Lenders Can Conquer Delinquencies, Fraud, ...
fighting fraud podcast
Podcast ::

Podcast: The Fintech Diaries Podcast

podcast The Fintech Diaries Podcast: Fighting Fraud with Provenir How ...

Continue reading

10 Companies Leading the BaaS and Headless Banking Revolution

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10 Companies Leading the BaaS and Headless Banking Revolution

Enhancing the Customer Experience with Innovative Banking Solutions

With customer experience a top priority for just about every industry across the globe (and if not, it should be!), there are some organizations that clearly come out on top. When it comes to providing banking/financial products and services, there are often distinct winners in terms of  engaging customers and ensuring a streamlined, positive experience. And a lot of that comes down to innovative, cutting-edge technology. Two such models of innovation are headless banking (decoupling the front-end user interface from the back-end banking process for greater flexibility without altering underlying banking mechanism) and Banking-as-a-Service, otherwise known as BaaS (which enables non-financial companies/non-banks to offer banking/financial services by integrating with a bank’s existing regulated infrastructure through APIs). 

We’re looking at 10 companies that are using these banking models to bring customer experience, flexibility, and efficiency to the forefront of financial services. 

  • Column

    Based in the U.S., Column is a nationally chartered headless bank built to enable developers to create new financial products, including card programs, bank accounts, lending services, and debt financing. With the notion of helping finance be both customer and internet first, the company is first and foremost a software company (with a banking license!) that enables its customers to build exactly what they need without relying on outdated, agility-limiting systems.

  • Solaris

    With a BaaS platform that enables companies to build their own unique banking products, Solaris Bank, headquartered in Germany, empowers its customers to offer embedded financial services with ease. As Europe’s largest embedded finance platform and possessing a full banking license, the company features straightforward APIs that allow fully embedded digital banking services.

  • Griffin

    UK-based Griffin is known as ‘the bank you can build on,’ with simple, quick, and cost-effective solutions that allow UK companies to develop and launch their own financial products. Combining the power of a licensed bank with the flexibility of modern SaaS technology, the company is built on secure, regulated banking infrastructure but also features modern APIs for the ability to seamlessly embed financial services into tech apps.

  • Pave Bank

    One of Singapore’s tech success stories, Pave Bank is aiming to reimagine how banking is built. With regards to product design and build, they are firmly a tech company, and when it comes to risk and compliance, they are a fully regulated bank, blending the best of both worlds to ensure security and transparency combined with innovation and flexibility for safer, more integrated banking experiences.

  • Treezor

    Billed as Europe’s BaaS leader, Paris-based Treezor offers a white-label solution that allows its customers to embed financial services directly into the client experience. With a wide range of available use cases (including gift cards, restaurant cards, neobanks, and employee benefits), the company enables creative banking with a modular, one-stop-shop solution, allowing customers to outsource payment needs to their tech experts.

  • ClearBank

    Known as ‘the bank for banks,’ ClearBank doesn’t provide any services directly to consumers, but enables financial services providers, including fintechs and FCA-regulated companies, to build their own solutions and services that put customer experience and innovation at the forefront. Financial institutions use their cloud-based API to offer consumers fully regulated banking infrastructure, allowing FIs to focus on customer service instead.

  • Green Dot

    Powering the next generation in Fintech, U.S.-based Green Dot offers an integrated bank, program management, and enterprise-grade APIs in one single platform. With major customers including Walmart and Uber, Green Dot provides end-to-end infrastructure for banking programs (including branded cards, payments, and payroll and tax services) that power growth and innovation.

  • BBVA

    Far from a startup tech company, multinational banking group BBVA is now offering BaaS products via API, connecting to BBVA’s core digital banking program. Their API market enables innovation in digital transformation, in a variety of combinations of use cases and regions (including Mexico, Spain, and global versions focusing on accounts, payments, collections, loans, and more).

  • Mambu

    Headquartered in Amsterdam but servicing customers across the globe, Mambu is a SaaS cloud-banking platform that enables its clients to build innovative banking experiences for their customers, quickly and flexibly. Featuring a composable approach to banking that overcomes some of the challenges of legacy banking systems, Mambu allows customers to build exactly what they need, using only the components required, and focusing strongly on the end-consumer experience.

  • 10x

    With the belief that tech can enable real transformation for the banking industry, 10x aims to build better banks that put the customer first. With a proprietary cloud-native core banking platform, 10x offers a transformational end-to-end approach that empowers financial institutions to become agile and competitive.

There are plenty more innovative companies focusing on headless banking and BaaS, enabling truly customer-centric embedded banking and financial services. We’re keeping our eyes on where the industry is going next, but it’s clear that any organizations that offer the capabilities for integrated, frictionless customer experiences, while improving operational efficiency and flexibility, and enabling business growth, are the ones that will come out on top.

Additionally, headless banking can significantly impact your cost efficiency. By utilizing APIs to connect disparate systems and services, you can reduce the need for an extensive overhaul of the backend every time the front-end technology evolves or customer expectations change. This modular approach reduces development and maintenance costs, but also strengthens security protocols, enabling potential security breaches to be isolated and managed more effectively, and minimizing overall risk.

When it comes to regulatory compliance, headless banking offers an adaptable framework that simplifies the integration of compliance measures into both existing and new products. This flexibility is crucial for global expansion, and embracing open banking standards, allowing you to easily customize and localize your offerings to meet specific regional regulatory requirements as well as cultural preferences. The opportunity to expand your global footprint while enhancing your service delivery will help to drive business growth and customer satisfaction.

For more info on how headless banking and BaaS are transforming the industry, read the blog.

Read the Blog

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