Live Event: Navigating the Future of Digital Transformation and Customer Experience
In-Person Event: Navigating the Future of Digital Transformation and Customer Experience
Packed with engaging sessions, our agenda will delve into key topics such as data democratization, process automation, the importance of partnerships and collaboration, and hyper-personalization for enhanced customer experiences.
Don’t miss this opportunity to be part of a transformative dialogue that will shape the future of our industry. We look forward to welcoming you in South Africa on September 27!
| 09h00 | Arrival, Tea & Snacks |
| 09h30 | Welcome. Evolving today’s complexity, doing more with less… simplified! |
| 09h45 | Data Democratization and Process Automation, with:
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| 10h15 | The true meaning of digital transformation & hyper-personalization, with:
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| 11h00 | The key challenges to competing in a data-driven era fireside chatwith:
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| 12h00 | Lunch, The Garden Pavilion |
| 13h00 | Enabling secure, compliant & transformative data collaboration, with:
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| 13h30 | Boosting value through data-driven customer experience, with:
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| 14h00 | Disruptive customer experience strategies, with:
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| 14h30 | The importance of partnerships, agility, flexibility, and automation, with:
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| 15h00 | Discussion & Networking |
| 16h00 | Departure, Tea & Snacks |















