The Future of Mortgages: Has COVID-19 Signaled the end for Traditional Mortgage Lending?
ON-DEMAND WEBINAR
The Future of Mortgages:
Has Covid-19 signaled the end for traditional mortgage lending?
While the world huddled down, slowed down, and tried to adapt to life amidst a global pandemic, mortgage lenders were facing a unique problem: they couldn’t keep up with demand.
Mortgage interest rates, while volatile, hit all time lows, driving huge increases in application volume for both new mortgages and refinance loans. At the same time, economic uncertainty made managing credit risk increasingly challenging, especially with a newly remote workforce still finding its feet.
In a document heavy industry, reliant on in-person meetings, lenders were tasked with finding alternative ways to keep loans moving through the decisioning process. So, what does this mean for the industry as customers emerge from isolation?
In the on-demand event, our panelists discussed:
- Customer Experience – how can we simplify and adapt mortgages to new consumer expectations?
- Credit Risk vs. Risk Appetite – how can lenders keep approvals flowing when approval criteria gets tighter?
- Lessons Learned – what lessons can we learn from enforced lockdown and increased risk to drive a mortgage revolution?
Watch the recording to see if lenders will take this opportunity to revolutionize mortgage lending.
Speakers:
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Sapan Bafna
VP, Advanced Delivery Enginges
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Daryl R. Grant
Managing Director, Digital Lending Solutions
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Gabriela Villafranco
Mortgage Loan Originator
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Fowler Williams
President and CEO, Crescent Mortgage Company





