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Rapid and Simple Data Integration with Provenir Foundation Adapters

DATA SHEET

Rapid and Simple Data Integration
with Provenir Foundation Adapters

The Provenir Risk Decisioning Platform can substantially reduce the time, resources and costs for implementing sophisticated risk decisioning applications. A core strength of the platform is its pre-built and standards-based integration adapters. These “Foundation Adapters” enable IT organizations to communicate and integrate quickly with other internal and external systems as well as multiple structured and unstructured data sources.

Provenir has designed the adapters for ease of use. IT organizations can create integrations in the visual environment provided by the Provenir Platform without any coding or dependency on Provenir. There is no need to start from scratch each time you want to integrate with another data source — connections can be made rapidly using the pre-built integration components. Each adapter provides:

  • Connectivity, security, transaction support and data conversion/parsing
  • Two way communication
  • A visual or graphical data mapper guides the user through the task of establishing the integration and mapping the required input/output data.
  • Visual testing to check the accuracy of the integration. You can test any integration independently, or place it in a business logic process for a more comprehensive test. Provenir provides instant feedback along with a detailed breakdown of the results to show you exactly what happened during the test.

Adapters for Structured Data Sources

Provenir adapters contain the protocol-specific connection specifications for a wide variety of structured data sources1 including:

  • Web Service – Used for XML, HTTP(S), SOAP or Container-less connections
  • JDBC – Used for IBM DB2, JDBC-compliant DB, MSSQL, MySQL, Oracle connections
  • JMS/Message Queue – Used for WebSphere MQ, MSMQ, Apache Active MQ, Rabbit MQ etc.
  • File – Includes (but is not limited to) Delimited, Fixed Length, Binary, PDF, XML, Word and Excel
  • E-mail – Used to send e-mails, faxes and SMS-based messages
  • TCP/IP – Used to connect to legacy systems, such as older credit bureau protocols
  • SMS – Used to send/receive messages across all channels including mobile phones
  • Web-tracking – Used for run-time customer interaction tracking on the web

Unstructured Data Adapters

Social media now offers a potentially powerful new source of valuable data. However, integrating with social media has proven time-consuming and costly. It is not easy to gain access to the data, connect and pull data from social media sources, or make use of the data because it is not stored in a structured format.
Provenir solves this problem with ready-to-use adapters that function as gateways to key social media sites including Twitter and Facebook. Leveraging the connectivity exposed by these sites, Provenir’s social media adapters offer a standardized approach to accessing unstructured data, including a visual configuration interface to create the connection and define what to listen for on a site.

  • The Facebook adapter enables clients to listen for posts on Facebook pages and, when available, use information about the person who posted the message to determine a course of action in response to a post.
  • The Twitter adapter allows clients to:
    • Send tweets
    • Listen for tweets, or specific words in a tweet
    • Reply to a tweet
    • Re-tweet
    • Find followers
    • Determine if specific person is a follower
    • Determine if two accounts are following each other
    • Send a private direct message to a follower
    • Receive timeline and information for a specific user

Provenir Foundation Adapters eliminate the need for extensive coding or one-off integrations to multiple structured and unstructured data sources.  

Creating Data Integrations

Creating an integration between Provenir and structured or unstructured data sources is as simple as selecting it from the Add list on the Adapters tab.

Once added, each adapter can be configured to describe the input and output integration between Provenir and the data source.

Configuring a Structured Data Integration

Provenir guides you through each step in the process of configuring an integration, such as this example of using Provenir’s Web Service Adapter to connect to Experian NetConnect, which pulls Experian business and consumer reports over HTTPS.

Easy-to-follow wizards are used to configure both the input and output data values.

You map the Experian element to Provenir, defining how to store the Experian response data in your schema.

Provenir also allows you to use individual fields from the Experian response data in your business logic. When you choose this option, Provenir automatically adds the full xml to your data schema.

Provenir combines the schema and mapping logic that you have defined with the adapter to automatically create the integration.

Configuring an Unstructured Data Integration

Provenir approaches integration with an unstructured data source in the same way as for a structured source. Configuration starts with establishing the physical connection between Provenir and the source, such as Twitter.

Provenir then guides you through the process of setting up each aspect of the Twitter profile, such as the Listen function where you can track for specific words in tweets or specific users.

You map the fields to be used in the desired business process that are available in received tweets, such as text fields which contain a tweet’s text, user/id that contains a number ID of the person who sent the tweet and user/screen_name which is the Twitter user name of the individual who sent the tweet.

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The Ultimate Guide to Faster Merchant Onboarding

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Don’t Keep Customers Waiting Make Risk Decisions in Seconds

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Don’t Keep Customers Waiting
Make Risk Decisions in Seconds

Provenir for Retail Financing

Today, consumers are used to simple and fast digital interactions with instant banking and one-click shopping from their mobile phones. This expectation for speedy online service now extends to more complex interactions like loans. Whether you are a telecommunications company offering loans for mobile phones or a rent-to-own store which provides loans for furnishings, your clients demand a quick risk decision.

Provenir can help you deliver a timely, hassle-free credit or loan experience. Using the Provenir Risk Decisioning Platform, it’s easy to automate your credit and lending processes, making them as efficient as possible while minimizing risk and staying compliant. You can substantially cut the time and cost for creating and maintaining complex credit and risk decisioning solutions to:

  • Make decisions in seconds/milliseconds. Take advantage of instant, straight-through processing for credit and lending requests and automated next-best-action recommendations for requests requiring further underwriting analysis.
  • Integrate to structured and unstructured data sources in hours. Pre-built adapters automatically consolidate information from virtually any enterprise and third-party data source.
  • Operationalize risk models in minutes. Provenir is model-agnostic so that you can use any model or scorecard developed in industry-standard tools such SAS, R, Excel and Python within your decisioning processes.
  • Be completely independent from your IT organization or Provenir. Simple to use visual tools let you rapidly create, test and deploy automated risk analysis and decisioning processes for immediate response to changing regulations, market conditions, customer profiles, business opportunities and competitive challenges.
  • Accelerate deployment with the Provenir Cloud. A highly secure cloud computing environment offers flexible options for domain setup, managed services, deployments and scalability.

Rent-A-Center Implements Provenir Cloud to Better Serve Growing Customer Base

“The Provenir platform’s scalability and rich functionality provide significant value to Rent-A-Center’s growth plans and transformation,” said Mark Denman, EVP of Acceptance Now at Rent-a-Center. “By implementing Provenir Cloud to process customer lease applications, we will increase speed, improve delivery and provide our customers better, faster access to our products and services.”

Rent-A-Center provides furniture, electronics, computers and household appliances under rent-to-own agreements. It is publicly listed with more than 3,500 stores in the US, Canada, Mexico and Puerto Rico and revenues totaling $3.28 billion in 2015.

Read the Case Study

Lewis Group Makes Risk Decisions in Seconds Using the Provenir Platform

The Provenir Risk Decisioning Platform has significantly cut the time required to implement and change decisioning policies. “Provenir’s built-in repository and change management system makes entertaining such requests almost a pleasure,” says Willie Van Zyl, Senior Solutions Analyst at Lewis. For example, it took less than half a day to integrate a new SAS dataset and retrieve an indicator used to print a special promotional message on a customer’s statement. Previously, such a change would have taken more than a week and costs would have outweighed the benefit.

In stores, the Provenir platform enables the majority of application credit decisions to be made in just a few seconds once the required information is captured. Borderline applications are automatically referred to underwriters for further analysis. The credit maintenance solution aggregates data and automatically evaluates each customer’s credit performance, allowing Lewis to quickly identify at-risk customers as well as additional opportunities to extend credit.

Lewis is a leading African retailer selling household furniture and electrical appliances through the brands of Lewis, Best Home and Electric and Beares. Lewis has 716 stores across all metropolitan areas with a strong presence in rural South Africa.

Read the Case Study

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Back to the Future: 8 Features of Fast and Future-Proof BNPL Technology

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Back to the Future: 8 Features of Fast and Future-Proof BNPL Technology

Discover the BNPL technology features that will help you drive greater financial inclusion

Over the past year, Buy Now, Pay Later products have gone from interesting new option to a household staple. The growing consumer comfort levels with BNPL features and products has opened up an opportunity for lenders to create offerings that can drive financial inclusion across the APAC region and help millions of people move from credit invisible to credit worthy. 

To attract and support consumers on this journey, you don’t just need technology that gets you to market quickly, you need technology that empowers you to make smarter credit risk decisions with alternative data.

In our latest eBook, we explore the 8 decisioning and analytics technology features that will prepare you to:

  • Power world-class onboarding experiences
  • Access and use the alternative data you need to make smarter credit decisions
  • Get deeper insights into your risk decisioning performance

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Using Salesforce for Credit/Loan Origination and Risk Decisioning

DEMO

Using Salesforce for
Credit/Loan Origination and Risk Decisioning

“Using Provenir’s configurable integration adaptors, GM Financial defined integrations with credit bureaus and a multitude of internal and external systems. This has helped the company not only reduce processing time, but has also increased transparency into the process.”

Senior Vice President Dealer Services at GM Financial

Just like GM Financial, Provenir clients are using the Provenir Salesforce adapter to enhance and optimize processes such as

But salesforce integration is not easy. In this demonstration you will see how Provenir can help you:

  • Automate complex analytics and decisioning processes from your Salesforce environment
  • Pair sophisticated intelligence and risk analytics with Salesforce for predictive cross-sell and upsell campaigns
  • Integrate various structured and unstructured data sources with your Salesforce environment to create a powerful risk strategy ecosystem
  • Keep a single set of integrated data across systems to avoid duplication or compliance concerns and to capitalize on real-time risk processes

Also read: Credit Risk Underwriting

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Loan Origination for Credit Unions

DATA SHEET

Loan Origination
for Credit Unions

Credit Unions are known for their ability to provide excellent member service, and have the flexibility to be more personal than the big bank. However, many Credit Unions struggle to find the balance between a technology-driven lending market and the hyper-personal experience they provide. How does the Credit Union keep its identity while marketing itself to an increasingly automated world?

Growing Credit Unions need systems that provide automation for speed and flexibility, along with segmentation and integration that ensure a personalized member experience. And all of this must be done without the need for an IT team or cumbersome vendor relationship.
That’s why Provenir does the hard work of simplifying your loan origination experience. Innovative, user-focused tools empower Credit Unions to easily roll-out member-focused credit and lending processes. With Provenir, you can:

  • Launch configurable online credit applications and member portals
  • Automate risk decisioning and offer instant credit scoring
  • Rapidly integrate with any data source using visual adapters, including credit bureaus, alternative bureaus, and web applications
  • Streamline KYC, AML and member onboarding processes for simplified compliance
  • Engage qualified members across multiple channels with pre-approval offers based on historical data analysis and powerful member segmentation capabilities
  • Enable business users to create and change decisioning processes and UI in minutes

It all adds up to higher customer satisfaction, greater efficiency, lower risk and unprecedented simplicity.

User-friendly Technology to Empower Growth

Flexible End-to-End— Provenir’s unified platform future proofs your investment. It offers a complete solution for managing virtually any risk analytics and decisioning workflow such as loan origination, merchant onboarding, KYC/AML, credit risk decisioning, behavioral and predictive scoring and collection strategies. All with the flexibility to use only the tools you need.

Agile Configuration Visual configuration tools promote business agility and independence. Create, change and deploy user interfaces, rules, process flows and integrations without high-cost vendor engagement or extensive coding.

Simplified IntegrationPre-built adapters cut integration effort. Quickly integrate with internal and external databases, CRM systems, websites, social channels and data bureaus to automatically aggregate all the data needed for accurate decision making.

Operationalized Analytics— Provenir makes it easy to operationalize risk models developed in industry-standard analytics tools, including SAS, R, Excel or any tool that supports PMML or MathML. Provenir runs models natively, enabling less testing, quicker time to benefit, and the ability to design and test once, use anywhere. You can connect models to a decisioning process in minutes and without any coding, ensuring risk decisioning is always using the most up-to-date intelligence.

Orchestration Hub— End-to-end orchestration streamlines every step in the process. Provenir’s platform automatically captures and enriches data, uses existing analytic models to determine the risk profile and moves the decision to the appropriate next step.

Underwriting Task Management— For exceptions that require further underwriting, Provenir’s task management starter kit will keep cases moving quickly. And, if your underwriting process changes, Dynamically configurable UI tools allow for simple, drag-and-drop updates.

Also read: What is credit underwriting?

Powerful User Experience— Provenir’s Dynamic UI gives you the tools you need to build rich online credit applications and member portals. A library stocked with pre-built apps, paired with dragand-drop development, means you’re already on your way to a digital lending experience without a single line of code.

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Provenir Explainer Video

DATASHEET

Provenir Explainer Video

Provenir Explained in Less Than 2 Minutes

At Provenir, we help make risk decisions for payments, lending, and credit applications within seconds or milliseconds. Our visual configuration tools drive business and IT collaboration in a code-free environment, empowering users to create, test, and deploy, automated risk analytics and decision processes in minutes. Our pre-built adapters offer flexibility to integrate with virtually any structured and unstructured data source quickly, and the model agnostic platform operationalizes scorecards and risk models in hours. Also with the Provenir, you have the option of a complete software-as-a-service system that cuts deployment time drastically. At Provenir, we want your organization to experience risk decisions simplified. To see a demo or speak with a representative.

Learn how easy it really is to operationalize risk models with Provenir

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If You Can’t Onboard your Merchants in Minutes, Your Competitors Can

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If You Can’t Onboard your Merchants in Minutes, Your Competitors Can

When it comes to merchant onboarding, speed can be make or break. Agile, tech-forward acquirers know this and have raised the bar for competitors who must balance speed, compliance, and risk management in the onboarding process.

This 5-page Whitepaper Discusses:

  • The complexity of the merchant onboarding processes.
  • The data and integration challenges that acquirers face while determining the credit-worthiness of a merchant.
  • How automation is drastically shifting merchants’ expectations of the onboarding experience.

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Proactively Identify Borrowers Most Likely to Respond

DATA SHEET

Proactively Identify Borrowers
Most Likely to Respond

What if you could proactively identify and target qualified account holders?

Imagine spending tens of thousands of dollars on a direct mail campaign to your customer base, only to find that half of your audience received an offer that’s not a good fit, or worse is entirely irrelevant to them. With Provenir, you can automate pre-qualification campaigns based on real consumer data to make the most out of your marketing dollars. Identify which of your customers meet your institution’s lending criteria and are most likely to buy the product you’re offering, then send personalized pre-approved offers to those customers. And, when it’s time for renewal, let Provenir automate the renewal process to keep those customers around for the long-haul.

With Provenir for Cross-sell & Upsell Opportunities, you’re proactively staying top of mind with those customers who might otherwise be shopping around with competing lenders.

Provenir Risk Decisioning Platform Key Capabilities

  • Simplify data gathering using pre-built, configurable integration adapters to capture data from structured and unstructured sources.
  • Operationalize your risk models developed in industry-standard analytics tools in minutes and without any coding.
  • Streamline every step with end-to-end process orchestration.
  • Let business users design, test, deploy and change marketing processes with code-free visual configuration tools.
  • Accelerate deployment with Provenir, which offers a highly secure cloud computing environment.

Accelerate Revenue with Targeted Cross-Selling and Upselling

Too often, cross-selling and upselling initiatives deliver generic offers without regard to the customer or the suitability of the recommended product or service, leading to excess marketing costs, poor acceptance rates and higher risk.

With Provenir, you can implement dynamic cross-selling and upselling strategies that directly address each individual’s interests. Provenir’s risk decisioning engine can leverage your customer data and risk analytics to generate personalized recommendations in real time. Drive more sales during onboarding and servicing engagements with additional buying opportunities that are appropriate to the customer and calibrated to the customer’s risk level.

Proactively Retain Customers

Knowing when a customer is coming to the end of a contract can be a great opportunity to increase retention. Companies need an efficient way to proactively identify when retention efforts should be made and what those efforts should be.

With Provenir, you can simplify that renewals process. Combining Provenir’s business-friendly integration capabilities with its rules-driven decisioning and workflow, you can quickly establish assessment criteria and automate the renewal process. Provenir makes it easy to know when customers are coming up for renewal and how their circumstances may have changed to make offers that retain customers at the right level of risk.

Maximize the Value of Marketing Campaigns

Gaining new customers can be costly with one-size-fits-all campaigns that result in low response rates. Provenir can help you identify the right audience by pre-scoring prospects using information you have through public records for your marketing campaigns. Provenir’s pre-built, quickly configured adapters let you tap into the growing volume of publicly available information about potential customers, such as websites and social media. Using Provenir’s risk decisioning capabilities, you can match prospects to offers that are best aligned to their needs and risk levels. Easy integration with your campaign management system means you can use this insight to deliver highly targeted campaigns that yield more customers and more sales.

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The Ultimate Guide to Faster Merchant Onboarding

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Extending the Use of Salesforce into Loan Originations, KYC, Marketing and Analytics

DATA SHEET

Extending the Use of Salesforce
into Loan Originations, KYC, Marketing and Analytics

Many financial firms have made Salesforce the go-to solution for customer relationship management (CRM). However, connecting Salesforce with the internal and external systems needed to execute complex risk analytics and decisioning is not easy. Banks, card issuers and fintech companies are forced to manually extract and duplicate data from Salesforce to complete required credit checks, risk scoring and due diligence processes using legacy systems.

Companies need a fast, simple way to connect Salesforce to their credit and lending decisioning processes. That’s exactly what Provenir does with its pre-built integration adapter for Salesforce. The easily configured adapter integrates the Provenir Risk Decisioning Platform with Salesforce for seamless data exchange and real-time risk analytics and decisioning using a single data set. With the Provenir adapter, financial companies can quickly and easily automate complex analytics and decisioning processes for credit and loan applications – all from within their Salesforce environment.

Automate Loan Origination within Salesforce

How Provenir Extends the Value of Salesforce

The combination of the Provenir adapter for Salesforce and Provenir Risk Analytics and Decisioning Platform can extend the value of Salesforce in multiple ways.

Increase the Use of Salesforce CRM Data throughout the Organization

Provenir can extend the use of Salesforce data throughout the organization. The Provenir adapter orchestrates data exchange between Salesforce and other internal and external systems, such as legacy databases and third-party credit bureaus.

With Provenir’s ability to listen for, read and write data into and out of Salesforce, organizations can eliminate manual work needed to move data from Salesforce to legacy systems. In addition, Provenir can enrich native Salesforce data with information maintained in other systems, which can be created and stored as custom fields within Salesforce.

For easy tracking, Provenir keeps a record of native and non-native data elements that are stored in other systems and returned as part of the supported business processes.

Use Salesforce for Loan Originations and Underwriting

Leveraging the Provenir integration adapter, organizations can use Salesforce to manage loan originations and underwriting.

Provenir can aggregate all of the data needed for decisioning from Salesforce and other systems within the Provenir platform. Using real-time risk analytics and decisioning capabilities, the platform can automatically decision an application and return the result to an originations interface within Salesforce. The platform includes the ability to operationalize industry-standard risk models in minutes and without any coding. This ensures decisioning is always using the most up-to-date risk models.

Also Read: Credit Underwriting

Use Salesforce for KYC Compliance

Provenir makes it possible for organizations to manage compliance with KYC, AML and other regulations through Salesforce. Provenir can automatically aggregate all of the required data from internal systems, KYCnet and other external systems and make this available to a compliance interface built within Salesforce.

The Provenir platform can also orchestrate and simplify compliance from end-to-end. Capabilities such as business rules that ensure only the right data is aggregated for each client and automated workflow that identifies, verifies and validates the customer streamline the process.

Use Salesforce for BI and Reporting

With the Provenir integration adapter, both structured and unstructured data can be used within Salesforce for on-demand analytics and reporting.

Provenir’s integration adapter makes it equally easy to use Salesforce data within third-party BI solutions, such as SAS. Data maintained in Salesforce can be automatically aggregated and shared with these BI solutions. In addition, Provenir integrates directly with Tableau, eliminating the need to duplicate Tableau templates in Salesforce before creating reports.

Use Salesforce to Enhance Marketing Campaigns

The Provenir adapter helps companies leverage Salesforce data to improve their marketing and sales campaigns.

Relevant data in Salesforce can be easily shared with marketing systems to enrich understanding of the customer and create highly targeted campaigns and offers. Sales and marketing can also be improved directly within Salesforce, such as in-bound customer engagements, that leverage information aggregated from other systems to generate customer-specific, real-time offers.

Simplify analytics and decisioning automation within Salesforce

Watch the Demo

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Provenir Recognized for Credit Risk Solution Excellence in the 2023 Credit & Collections Technology Awards
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Expand Your Risk Decisioning Universe: 5 Quick Wins Using Advanced Analytics

EBOOK

Expand Your Risk Decisioning Universe:
5 Quick Wins Using Advanced Analytics

Book a Meeting

Don’t let risk decisioning slow you down

Digital-centric transactions are the new norm, and increased consumer choice is putting customer loyalty to the test. But organizations should not lose sight of the human experience in the rush to go digital. Making the customer delighted and optimizing risk decisioning can go hand in hand.

It’s time to embrace a world where risk decisioning agility and world-class customer experiences are must haves and expanding your organization’s universe means succeeding at both.

Read the ebook and learn how to:

  • Make immediate credit card decisions that satisfy both the consumer and the issuer
  • Enhance consumer lending practices to keep and win new business
  • Compete in the fast-growing Buy Now Pay Later (BNPL) market
  • Reduce time to funding to better support the SME lending market
  • Realize the next generation of auto lending with a smooth, frictionless buying experience

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