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Managing SME Lending Risk

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Managing SME Lending Risk

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Forty-four percent of SMEs look to funding to meet operating expenses, with this number expected to grow considerably during times of economic uncertainty. Fifty-six percent of SMEs seek funds to expand business operations or pursue new market opportunities. But waiting months or even weeks for credit approval and funding can mean the difference between innovation and business closure. 

It has always been a challenge for traditional financial service providers to make SME decisions profitable, balancing the relatively small monetary amounts requested, the high volume of demand and the complexity of the decision required.  How can financial services organizations and fintechs more efficiently manage the risk of lending to SMEs? The answer is leveraging both traditional and alternative data to drive automation.

Watch our on-demand webinar and discover how data is key to driving risk strategy innovation, and how it enables rapid approvals and more accurate risk decisions.

Key Highlights:

  • Discover how alternative data can minimize risk while accelerating growth
  • Explore unified data and decisioning solutions that drive risk strategy innovation
  • Learn how to deploy more accurate credit risk models by accessing the right data at the right time
  • Gain insights on identifying and mitigating fraud risk with data-driven decisioning


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Key considerations for AI in SMB lending

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Key considerations
for AI in SMB lending

How can lenders improve the speed and accuracy of loan approvals for SMBs? AI predictive analytics, machine learning and the use of alternative data are key to making improvements in many areas of SMB lending but there are many considerations SMB lenders need to ponder to ensure they are truly positioning themselves on the path to progress.

In this BAI article, John Pesavento, Vice President of Technology for Reliant Funding, shares his observations on approaches and questions lenders should really explore to determine how AI, machine learning and the right data can help them improve predictability at each inflection point across the entire funnel—from an early sales lead to application approval based on submission characteristics.

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The Ultimate Guide to Decision Engines

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CXO of the Week: Varun Bhalla, Country Manager, India, Provenir

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CXO of the Week:
Varun Bhalla, Country Manager, India, Provenir

CIOL recently interviewed Varun Bhalla, Provenir’s Country Manager for India. Varun shared his views on Provenir’s key offerings and unique value, his entrepreneurial journey, the company’s growth, and much more.

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The Missing Link – Improving Lenders Consumer Duty Through Data and Technology

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The Missing Link –
Improving Lenders Consumer Duty Through Data and Technology

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In a consumer-driven world, fintech lenders must put the customer at the center of their business to help them achieve their financial objectives and avoid potential harm.

But how prepared are you for the new regulations?

How will you integrate data within risk decisioning and analytics technology to keep ahead while protecting consumers at the same time?

What You’ll Learn:

  • How fintechs and banks have previously struggled with customer centricity.
  • How data insights can help the financial executives of fintechs and banks to meet Consumer Duty regulations.
  • The BNPL potholes & financial products that have impacted Consumer Duty.
  • How fintechs can help consumers use short-term finance responsibly.

Speakers:

  • Desmond McNamara

    Chief Risk Officer at Zilch, a direct-to-consumer payments technology company, which is FCA authorised for consumer lending.  Des has worked for over 30 years in risk management at large banks, as CRO for global credit card business and has also built a bank for scratch which was granted a full banking licence in 2020.

  • Chris Kneen

    Managing Director UK & Ireland at Provenir, is a global leader in risk decisioning and data analytics software. Chris is responsible for expanding Provenir’s customer base in the UK and Ireland, working closely with the company’s regional and global teams to accelerate growth and support clients. Chris oversees operations, sales, customer success, and pre-sales consulting teams.


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The Canadian Lending Market in 2023: Embracing Economic Uncertainty and Mitigating Risk Through Advanced Technology

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The Canadian Lending Market in 2023:
Embracing Economic Uncertainty and Mitigating Risk Through Advanced Technology

Economic uncertainty has a noticeable impact on the way financial institutions make decisions and offer products and services to their customers. While consumers may pull back on discretionary spending, on the flipside, they also require more access to credit – which financial institutions may be reluctant to give, due to more conservative risk appetites.

In this Fintech.ca article, Cheryl Woodburn, Country Manager of Canada for Provenir, shares advice on how alternative data and innovative decisioning ecosystems can help financial institutions gain more accurate insights to support their clients.

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The Ultimate Guide to Decision Engines

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EV Exclusive NBFC AMU Leasing Onboards Provenir’s Decisioning Platform to Accelerate Loan Decisions

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EV Exclusive
NBFC AMU Leasing Onboards Provenir’s Decisioning Platform to Accelerate Loan Decisions

With Provenir, AMU Leasing will be able to disburse loans to its end users with speed, accuracy and precision

New Delhi, India – Provenir, a global leader in AI-powered risk decisioning software, announced today that AMU Leasing, India’s leading and only woman-led, tech-driven NBFC startup exclusively serving the Electric Vehicle ecosystem. With this partnership, the Delhi-based company will be able to make faster decisions and offers to end-users, putting it ahead of its competition.

AMU Leasing’s goal is to support India’s emerging initiatives for self-employment and micro entrepreneurship for citizens across Tier 2 and 3 cities. By supporting the alternate fuel-based transportation sector, they plan to propel and sustain revenue generation for self-employed livelihoods.

The government of India is targeting EV sales to account for 30 percent of private cars, 70 percent of commercial vehicles, 40 percent of buses and 80 percent of two and three-wheelers by 2030 to help reduce carbon emissions. The combination of AMU Leasing and Provenir is ideal for new as well as existing customers seeking EV financing solutions with seamless processing and a world-class user experience.

“We are focused on helping develop an efficient ecosystem where leasing, financing and purchasing electric vehicles is one seamless process,” said Nehal Gupta, CEO of AMU Leasing. “We needed an automated decisioning solution that would enable us to make faster decisions and extend offers to end users. Provenir’s low code interface empowers our business users to easily design, build and test decisioning models themselves. The Provenir Marketplace also provides access and easy integration to new data sources, providing us with greater insights to make more accurate decisions.”

“The EV market is quickly growing and AMU Leasing is well positioned to support the entire value chain, particularly entrepreneurial businesses,” said Varun Bhalla, Country Manager, India for Provenir. “Our AI-Powered Data and Decisioning Platform provides the access to data, AI and decisioning capabilities needed to accelerate and improve their lending decisions and expand with them. We look forward to helping them meet their goal of one million EV disbursements by 2027.”

Provenir’s industry-leading AI-Powered Data and Decisioning Platform delivers smarter risk decisioning. The solution, managed through a single UI, empowers organizations to innovate further and faster than ever before, driving the continuous optimization they need to power growth and agility, without increasing risk.

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Ten Fintechs/Finservs Supporting Women – or Being Led by Them!

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Ten Fintechs/Finservs Supporting Women – 
or Being Led by Them!

Celebrating International Women’s Day in Fintech – #EmbraceEquity

Wednesday March 8, 2023 is International Women’s Day – a day earmarked to celebrate the achievements of women globally, and draw attention to the persistent lack of equality around the world. Everyone wins when gender bias, stereotypes and discrimination are minimized, but it’s easy to pay lip-service to these sorts of holidays and much harder to actually do anything about it. The theme of this year’s International Women’s Day is #EmbraceEquity – looking at how collectively we can strive forward towards a more diverse, equitable, inclusive world.

Women frequently remain underserved by traditional financial services institutions, or unfairly scored when it comes to credit products. Even as recently as the 1960s in North America, unmarried women couldn’t get access to credit or a bank account (and married women needed their husband’s permission). Despite the strides the world has taken in gender equality, there’s still a large divide in terms of financial inclusion – with some reports claiming that the “gender gap remains unaltered since 2011.”

“In seeking mortgages, women are charged higher rates and denied more often, despite being more likely to repay their loans than men with the same FICO score, loan-to-value, and income. This means that for women, offering the same treatment for the same credit profile as a man is wrong, because the woman will actually default less. The issue is exacerbated by the fact that income is a key factor in mortgage rates, and women earn just $0.84 for every $1.00 earned by men.”

What impact does this economic divide really have? Research shows that eliminating the gender gap in financial inclusion would have continued positive effects on the economy – increasing its overall size, boosting consumption rates, lowering financial risks and facilitating new business opportunities. Closing the gap can help enable a nation’s overall “development, economic growth, inequality reduction, business evolution and social inclusion.”

How Can Technology Help Close the Gap?

There are numerous ways that fintechs and their use of cutting-edge technology (like machine learning, artificial intelligence, and alternative data) can be a catalyst for change – enabling a more even playing field for women and other underserved populations. The use of alternative data can supplement traditional credit scoring methods, ensuring inclusion for women who lack credit histories. AI and machine learning can integrate that alternative data more easily, deploy advanced models to manage bias and improve risk decisioning accuracy – encouraging financial inclusion as a result and helping ensure a more equitable financial services landscape.

There’s still lots of work to be done and using this sort of technology requires intentionality and partnership with financial services providers and organizations that help ensure gender equality. But how can fintechs work to #EmbraceEquity when so few of them have women in leadership positions? Only 12% of fintech founders or co-founders globally are women, and only 6% of fintechs have female CEOs. A startling lack of female representation in the fintech industry has a direct impact on the types of products and services the industry offers its consumers (of course, half of which could potentially be women). And to put it in terms of dollars and cents – “the lack of gender diversity in the industry decreases the organizational and financial performance of businesses.”

To further the cause of International Women’s Day and to help #EmbraceEquity, we’re highlighting ten innovative organizations that are women-led fintechs or are using the power of fintech to ensure financial inclusion – and helping improve the lives of women and the economy along the way.

  • Tala: A global fintech with a mission to create the ‘world’s most accessible financial services,’ Tala aims to help underbanked consumers borrow, save, and grow their money. With a modern credit infrastructure built in-house, the company uses advanced data science and machine learning to enable instant credit decisions for their consumers. Shivani Siroya is the female Founder & CEO of Tala, and the company boasts two more female C-Suite executives, Kelly Uphoff as CTO and Jen Loo as CFO.
  • Jefa: A challenger bank based in Latin America, this organization focuses on women without a traditional bank account, and aims to help them solve the problems faced when trying to open/manage an account. The all-digital bank targets women in emerging countries who may not have access to traditional banks (even physical access, like transportation to get to a branch), and requires no minimum balance. Future developments include a network of inclusive merchants and a credit building platform.
  • Sequin: While traditional debit cards don’t contribute to credit building, the Sequin card does. Aimed specifically at women, the card helps you build credit with each purchase, without requiring credit checks or imposing late fees. Highlighting the systemic bias sometimes reflected in traditional credit scoring algorithms, the Sequin card helps correct this by not reporting credit utilization to credit bureaus.
  • Kaleidofin: This India-based payment platform offers ‘doorstep service’ aimed at women, helping them build personal financial management plans and offering discretion and privacy to ensure safety for customers. For example, customers can check their balance via ‘missed calls’ and set up a proxy outside their household to receive messages about their accounts.
  • Pezesha: Founded by a woman and marketed at SMEs and individuals in Kenya, Pezesha focuses directly on informal savings groups and designs incentives around them, offering a credit-score-as-a-service product and financial education. Since its founding, more than 50% of women in the region have been included in their financial ecosystem.
  • Ellevest: Founded by Sallie Krawcheck, the former head of Bank of America’s Global Wealth and Investment Management division, U.S.-based investment firm Ellevest markets itself as a tool built by women, for women. The company’s proprietary investment algorithm and tailored advice considers specific women-focused issues, including career breaks for maternity leave or caregiving, longer average lifespans, unpaid female labor and pay gaps.
  • Oraan: To help combat the fact that 41% of women in Pakistan save money through informal groups/committees, Oraan (Pakistan’s first women-led fintech startup) offers financial products that provide women the opportunity to save and borrow money from outside of their immediate social and geographical networks. Using technology, data and a ‘human-centric’ design methodology to digitize financial offerings, the company aims to make saving money both simple and safe for women.
  • HerVest: This Nigerian investment firms aims to bring financial inclusion and empowerment to more African women, helping to bridge the economic gender gap and improving lives with greater access to financial services. With a specific focus in agriculture, HerVest provides female farmers growth opportunities relating to crops, grain banking and livestock.
  • Starling Bank – A digital challenger bank that remains one of the UKs fastest growing banks, Starling Bank has also been named Britian’s best four years in a row. CEO Anne Boden founded the company in 2014 at the age of 54 – and despite challenges and setbacks the bank has flourished under her leadership. In late 2020 Anne released a memoir outlining her struggles as a 50+ female trying to break down barriers in the male-dominated fintech world.
  • Borrowell – A Canadian fintech success story, Borrowell was the first in Canada to offer free access to credit scores and uses an AI-powered credit coach to help customers achieve their financial goals. Female Co-Founder and COO Eva Wong is an outspoken advocate for diversity and inclusion – and the organization’s commitment to the cause has it listed as one of the Best Workplaces for Women by Great Places to Work Canada.

While there is still plenty of work to be done to ensure equity for all genders in financial services, it’s refreshing to see so many innovative fintechs discovering new and unique ways to empower women and encourage inclusivity and diversity. And the more we choose to represent women in leadership/executive roles, the better!

Discover how simplified access to a variety of data sources (including alternative data) can help you embrace equity in your risk decisions.

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Client Management with Provenir + Mobile Intelligence

ON-DEMAND WEBINAR

Client Management
with Provenir + Mobile Intelligence

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Discover Our Global Support Capabilities

Have you been wondering what Provenir’s Global Support Team is all about? Interested in hearing about our new investments to better serve your needs and enhance client management? Watch now and discover how we’re constantly improving our support capabilities to help you achieve your business goals.

Tune in and learn:

  • How we are working to improve the support portal for a better ticket management experience
  • Why we’ve moved to a tiered support model to keep your business running more efficiently
  • How we’re enhancing our customer engineering team to continue the focus on our ‘customer first’ approach
  • The ins and outs of maintenance/incident notifications, ticket priority definitions, and steps to raising/submitting support tickets

Speakers:

  • Julie Manella

    Vice President, Client Experience

  • Jason Panke

    Senior Director, Operations


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WISE AI

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WISE AI

WISE EKYC – an AI-Powered Identity Verification Solution

Key Benefits

  • Instant identify verification and authentication in under three minutes. Transform identity verification with WISE EKYC, an AI-powered technology that delivers a fast and seamless customer experience. Say goodbye to time-consuming and manual onboarding. Experience effortless identity verification in under three minutes.
  • Lower cost with enhanced security. With WISE EKYC, companies can achieve lower costs and enhanced security in their onboarding processes by eliminating human verification costs, while AI can provide a more secure solution. Say goodbye to expensive manual processes – choose eKYC for a cost-effective and secure solution.

“We have no doubts about WISE AI, and we encourage industry players to explore what WISE AI can offer to their ecosystem.”

RICHARD KER, HEAD OF INNOVATION & INDUSTRY DEVELOPMENT AT CYBERVIEW SDN BHD

Empowered Organizations with AI-Powered Identity Service

  • Expertise with proven business use cases in Financial Institutions, Fintech, Government Services, Education, Certificate Authority and many more
  • Technology house with the ability to localize the technology and the processes to meet the regulations and policy needs
  • Technology is verified and tested by NIST from US, National Institute of Standards and Technology
  • The solutions comply with the regulations and policies under the central bank of Indonesia and Malaysia
  • Covering over 190 countries, national IDs and Passport

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About WISE AI

  • Services

    • WISE EKYC
    • WISE ID Document OCR
    • WISE Liveness
    • WISE ID Fraud
    • WISE Face Compare
  • Regions Supported

    • APAC
    • Malaysia
    • Indonesia

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The Future of Risk Decisioning: Harnessing the Power of Data

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The Future of Risk Decisioning:
Harnessing the Power of Data

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Empowering Smarter Credit Risk Decisioning with Real-Time Data Access

Currently about 50% of India’s population is credit unserved and another 20% underserved. But it’s difficult to make accurate credit decisions without easy access to the right kinds of data. And while there is no shortage of data available to the industry, many financial institutions struggle with data access and integration. Harnessing the power of real-time data, from a variety of sources, is an immense opportunity for financial institutions to offer targeted products that enable greater access to credit for those who need it.

Watch the webinar where we’ll show you how real-time, simplified data access can improve risk decisioning accuracy and improve financial inclusion.

During this in-depth discussion you’ll learn:

  • How simplified data access to alternative and non-traditional data can reshape your business
  • The ways integrating real-time data, including alternative data sources, can help you manage risk, explore new opportunities, and respond to market changes faster
  • How to utilize advanced analytics to optimize pricing and make more personalized offers
  • Why a unified solution for data, AI and decisioning drives the agility and flexibility needed to power exceptional consumer experiences
  • How to power financial inclusion with alternative data and advanced analytics

Speakers:

  • Varun Bhalla

    Country Manager, India, Provenir

  • Nehal Gupta

    CEO, AMU Leasing

  • Pramey Jain

    CEO & Co-Founder, Tartan


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