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AI ‘Fit for the Fraud Fight’

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AI ‘Fit for the Fraud Fight’

Artificial intelligence is undoubtedly one of the biggest — if not the biggest — buzzwords in technology today.

From chatbots and virtual assistants to autonomous vehicles and facial recognition, the broad application of such tech is having a profound, effective change around the world in myriad fields. One area ripe for AI is fraud prevention for financial services providers and fintechs.

In this interview with Fintech Nexus, Brendan Deakin, general manager of the U.S. market for Provenir, discusses why AI is “fit for the fraud fight.”

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The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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Lending process for SMEs seen faster with AI

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Lending process
for SMEs seen faster with AI

According to the World Bank, access to capital is the second most cited obstacle faced by SMEs in growing their businesses in emerging markets and developing countries. In this exclusive interview with BusinessWorld, Bharath Vellore, General Manager, APAC for Provenir, discusses how access to alternative data and AI can help shorten loan application processes for SMEs to less than 24 hours from 10 or more weeks under traditional lending institutions.

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The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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Auto Loan Origination

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Auto Loan Origination:
Is the Dealer Still King in 2023?

In the ever-evolving landscape of auto financing, the dynamics of the auto loan origination process have shifted dramatically, thanks to the integration of fintech innovations. This transformation has ushered in a new era where data-driven decisions play a pivotal role in reshaping the automotive lending industry. In this comprehensive guide, we delve deep into the world of auto loan origination, dissecting its process, fraud detection, and the role of fintech.

What is Auto Loan Origination?

Auto loan origination, at its core, is the process through which financial institutions, such as banks, credit unions, or online lenders, create and process loans for individuals seeking to purchase vehicles. This process encompasses everything from the initial loan application to the disbursal of funds.

Understanding Loan Origination System:

A crucial component of auto loan origination is the loan origination system, often referred to as LOS. This is a specialized software platform used by lenders to manage and streamline the loan application process. The LOS ensures that all necessary information is collected, verified, and assessed in a consistent and efficient manner.

How Does the Process of Auto Loan Origination Function?

The auto loan origination process can be broken down into several key stages:

  1. Application Submission: The journey begins when a prospective borrower submits their loan application. This application typically includes personal information, financial details, and the desired loan amount.
  2. Credit Evaluation: Lenders evaluate the applicant’s creditworthiness by examining their credit score, credit history, and other financial factors. The fintech-driven auto loan origination system plays a critical role in automating this assessment.
  3. Data Gathering: In addition to credit data, lenders may gather information related to the vehicle being financed, such as its make, model, and purchase price.
  4. Decisioning: This is where fintech takes center stage. Decisioning, powered by advanced algorithms and big data analytics, helps lenders determine whether to approve or decline the loan application.
  5. Documentation and Verification: Once a loan is approved, lenders require applicants to provide documentation to verify the information provided in their application. This step helps mitigate potential fraud risks and ensures compliance with regulatory requirements.
  6. Loan Funding: After successful verification, the lender disburses the loan amount to the borrower or, in many cases, directly to the dealer.

Decision-Making for Automotive Lending with Comprehensive Data – Sources and Services

In the modern auto loan origination landscape, data is paramount. Lenders now have access to an array of data sources and services that enable them to make more informed lending decisions.

  • Credit Bureaus: Traditional credit reporting agencies provide credit reports and scores, which remain a cornerstone of the auto loan origination process. Lenders use these reports to assess creditworthiness and determine interest rates.
  • Alternative Data: Beyond traditional credit data, fintech lenders tap into various data sources, such as utility bill payments, rental history, and even social media profiles, to build a more comprehensive view of an applicant’s financial health.
  • Machine Learning: Advanced machine learning algorithms analyze vast datasets to identify patterns and trends, aiding in predicting an applicant’s likelihood of default or delinquency, and their propensity to pay
  • Fraud Detection Services: To combat potential fraud in auto loan origination, lenders employ specialized services that flag suspicious applications and activities.

Identify Potential Auto Loan Fraud with Decisioning

Auto loan origination fraud is a persistent challenge in the industry. Fraudsters employ various tactics to secure loans they have no intention of repaying, resulting in financial losses for lenders. Fortunately, advanced decisioning systems equipped with fraud detection capabilities are instrumental in identifying and mitigating such risks. These systems analyze multiple data points to flag inconsistencies, suspicious behavior, or potentially fraudulent applications.

The Evolution of Auto Financing

The automotive industry has undergone a remarkable transformation since the days of the Model T, priced at a modest $850, equivalent to approximately $20,000 in today’s currency. During that era, financing became a necessity, as few individuals had such substantial sums readily available. Recognizing the opportunity, companies like GM and Ford swiftly established financing divisions, not only boosting car sales but also diversifying their revenue streams—a stroke of genius!

For a century, auto dealerships held sway in the auto lending domain, facing minimal competition beyond their peers. Buyers would stroll onto the dealership lot, engage in negotiations over lukewarm coffee, haggle over sticker prices, and drive off in a new car, savoring the scent of fresh upholstery. Trade-ins and financing were mere formalities in the car-buying ritual.

However, as time progressed, winds of change began to sweep through the industry, reshaping the dynamics of auto financing.

The Rise of Informed Consumers

In today’s automotive financing landscape, consumers wield an unprecedented amount of information. As the saying goes, knowledge is power, and this newfound knowledge empowers buyers while challenging the traditional balance of power in the auto lending domain.

This scenario parallels a scene from Game of Thrones, where Lord Petyr “Littlefinger” Baelish engages in a tense exchange with Cersei Lannister. In this dialogue, “Knowledge is power” is asserted by Baelish, but Cersei counters with a simple yet profound statement: “Power is power.” This mirrors the contemporary auto lending dynamic, with buyers armed with knowledge seeking to assert their position in the auto financing realm.

Disrupting the Status Quo

Waiting around at a dealership in order to complete financing paperwork can be tedious. And consumers these days aren’t content to wait around for long. But when consumers express dissatisfaction with an industry, it creates an opening for innovative businesses to disrupt the status quo. Hence, competition in auto financing is growing, and dealerships are working harder than ever to secure financing alongside car sales.

The Future of Auto Finance

A peek into the future of auto financing reveals a landscape where financing can be secured with a simple click, and a new car can be delivered to your doorstep within hours, bypassing the need to set foot in a dealership.

Threats to the Dealership Finance and Sales Process

  1. Direct Lending: Direct lending has become commonplace and competitive, challenging traditional dealership financing.
  2. Aggregators: Aggregator platforms are offering transparency to buyers while streamlining the often cumbersome paperwork for dealers.
  3. Online Upstarts: Digital platforms are emerging, catering to customers who prefer an online experience over visiting a dealership.
  4. Brands Entering the Game: Car manufacturers themselves are testing the waters with direct-to-consumer financing.

However, amidst this evolution, one constant remains—the importance of technology in enhancing both business and customer experiences.

Relationships That Stand the Test of Time

In a world where relationships are the key to longevity in lending, dealers must treat their customers as equals. The hard sell, lengthy application processes, and delayed approvals no longer suffice. Customers have alternatives, and they won’t wait.

To retain their throne in auto loan origination, dealerships must offer an experience that aligns with customer expectations. In today’s digital-first world, this means a seamless and competitive experience that values the customer’s time and understanding.

Seamless Experience:

  • Streamlined Process: The finance process should be quick and easy, with minimal paperwork.
  • Rapid Decision-Making: Technology-driven decisioning can process applications in milliseconds.
  • Customer-Centric: Show customers that their time is valued by going the extra mile to simplify the process.

Competitive Pricing:

  • Industry disruptors offer personalized pricing based on advanced risk models.
  • To compete, dealerships need technology that provides quick decisioning and accurate, risk-based pricing.

The Future of Auto Loan Origination:

The story is far from over, and the throne is up for grabs. The winner will be decided by who provides the superior experience—dealers or disruptors. The battle for buyers’ attention is likely to continue, with custom

Discover how to drive a better consumer experience in auto financing

Learn More

QUESTIONS

FAQs on Auto Loan Origination

Get in Touch

  • How has fintech transformed auto loan origination? 

    Fintech innovations have streamlined the loan origination process, making it faster, more efficient, and data-driven.

  • What role does data play in auto loan origination decision-making? 

    Data is crucial for assessing creditworthiness, detecting fraud, and personalizing loan terms for borrowers.

  • Are traditional dealerships still dominant in auto financing? 

    Traditional dealerships face growing competition from online lenders and fintech disruptors in the auto financing industry.

  • How can dealerships adapt to the changing landscape of auto loan origination? 

    Dealerships can thrive by offering seamless, technology-driven experiences and competitive pricing to meet customer expectations.


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Provenir Recognized as Best Credit Risk Solution in the Global BankTech Awards 2023

NEWS

Provenir Recognized as Best Credit Risk Solution
in the Global BankTech Awards 2023

The awards program celebrates the world’s most cutting-edge vendor and solution providers transforming the financial services sector

Parsippany, NJ September 13, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announced that it has been recognized in the Global BankTech Awards 2023 as the “Best Credit Risk Solution by a Vendor.”

“Provenir is honored to be recognized for its forward-thinking technology that is enabling the financial services market to make credit decisions faster to better serve its customers,” said Frode Berg, Provenir’s Managing Director for EMEA. “With embedded machine learning and simplified data orchestration, Provenir’s AI-Powered Risk Decisioning Platform provides a cohesive risk ecosystem to enable smarter decisions across the entire customer lifecycle.”

The Global BankTech Awards are organized by The Digital Banker, a globally trusted news, business intelligence and research partner to the worldwide financial services sector. The awards honor and celebrate the world’s preeminent and ground-breaking technology companies and their contributions to technology-based enhancements, initiatives and innovations within the financial services industry that are streamlining operational processes, automating workflow and re-engineering business models, while materially driving productivity gains.

The Ultimate Guide to Decision Engines

What is a decision engine and how does it help your business processes?

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Auto Loan Origination: Is the Dealer Still King in 2023?

BLOG

Auto Loan Origination:
Is the Dealer Still King in 2023?

In the ever-evolving landscape of auto financing, the dynamics of the auto loan origination process have shifted dramatically, thanks to the integration of fintech innovations. This transformation has ushered in a new era where data-driven decisions play a pivotal role in reshaping the automotive lending industry. In this comprehensive guide, we delve deep into the world of auto loan origination, dissecting its process, fraud detection, and the role of fintech.

What is Auto Loan Origination?

Auto loan origination, at its core, is the process through which financial institutions, such as banks, credit unions, or online lenders, create and process loans for individuals seeking to purchase vehicles. This process encompasses everything from the initial loan application to the disbursal of funds.

Understanding Loan Origination System:

A crucial component of auto loan origination is the loan origination system, often referred to as LOS. This is a specialized software platform used by lenders to manage and streamline the loan application process. The LOS ensures that all necessary information is collected, verified, and assessed in a consistent and efficient manner.

How Does the Process of Auto Loan Origination Function?

The auto loan origination process can be broken down into several key stages:

  1. Application Submission: The journey begins when a prospective borrower submits their loan application. This application typically includes personal information, financial details, and the desired loan amount.
  2. Credit Evaluation: Lenders evaluate the applicant’s creditworthiness by examining their credit score, credit history, and other financial factors. The fintech-driven auto loan origination system plays a critical role in automating this assessment.
  3. Data Gathering: In addition to credit data, lenders may gather information related to the vehicle being financed, such as its make, model, and purchase price.
  4. Decisioning: This is where fintech takes center stage. Decisioning, powered by advanced algorithms and big data analytics, helps lenders determine whether to approve or decline the loan application.
  5. Documentation and Verification: Once a loan is approved, lenders require applicants to provide documentation to verify the information provided in their application. This step helps mitigate potential fraud risks and ensures compliance with regulatory requirements.
  6. Loan Funding: After successful verification, the lender disburses the loan amount to the borrower or, in many cases, directly to the dealer.

Decision-Making for Automotive Lending with Comprehensive Data – Sources and Services

In the modern auto loan origination landscape, data is paramount. Lenders now have access to an array of data sources and services that enable them to make more informed lending decisions.

  • Credit Bureaus: Traditional credit reporting agencies provide credit reports and scores, which remain a cornerstone of the auto loan origination process. Lenders use these reports to assess creditworthiness and determine interest rates.
  • Alternative Data: Beyond traditional credit data, fintech lenders tap into various data sources, such as utility bill payments, rental history, and even social media profiles, to build a more comprehensive view of an applicant’s financial health.
  • Machine Learning: Advanced machine learning algorithms analyze vast datasets to identify patterns and trends, aiding in predicting an applicant’s likelihood of default or delinquency, and their propensity to pay
  • Fraud Detection Services: To combat potential fraud in auto loan origination, lenders employ specialized services that flag suspicious applications and activities.

Identify Potential Auto Loan Fraud with Decisioning

Auto loan origination fraud is a persistent challenge in the industry. Fraudsters employ various tactics to secure loans they have no intention of repaying, resulting in financial losses for lenders. Fortunately, advanced decisioning systems equipped with fraud detection capabilities are instrumental in identifying and mitigating such risks. These systems analyze multiple data points to flag inconsistencies, suspicious behavior, or potentially fraudulent applications.

The Evolution of Auto Financing

The automotive industry has undergone a remarkable transformation since the days of the Model T, priced at a modest $850, equivalent to approximately $20,000 in today’s currency. During that era, financing became a necessity, as few individuals had such substantial sums readily available. Recognizing the opportunity, companies like GM and Ford swiftly established financing divisions, not only boosting car sales but also diversifying their revenue streams—a stroke of genius!

For a century, auto dealerships held sway in the auto lending domain, facing minimal competition beyond their peers. Buyers would stroll onto the dealership lot, engage in negotiations over lukewarm coffee, haggle over sticker prices, and drive off in a new car, savoring the scent of fresh upholstery. Trade-ins and financing were mere formalities in the car-buying ritual.

However, as time progressed, winds of change began to sweep through the industry, reshaping the dynamics of auto financing.

The Rise of Informed Consumers

In today’s automotive financing landscape, consumers wield an unprecedented amount of information. As the saying goes, knowledge is power, and this newfound knowledge empowers buyers while challenging the traditional balance of power in the auto lending domain.

This scenario parallels a scene from Game of Thrones, where Lord Petyr “Littlefinger” Baelish engages in a tense exchange with Cersei Lannister. In this dialogue, “Knowledge is power” is asserted by Baelish, but Cersei counters with a simple yet profound statement: “Power is power.” This mirrors the contemporary auto lending dynamic, with buyers armed with knowledge seeking to assert their position in the auto financing realm.

Disrupting the Status Quo

Waiting around at a dealership in order to complete financing paperwork can be tedious. And consumers these days aren’t content to wait around for long. But when consumers express dissatisfaction with an industry, it creates an opening for innovative businesses to disrupt the status quo. Hence, competition in auto financing is growing, and dealerships are working harder than ever to secure financing alongside car sales.

The Future of Auto Finance

A peek into the future of auto financing reveals a landscape where financing can be secured with a simple click, and a new car can be delivered to your doorstep within hours, bypassing the need to set foot in a dealership.

Threats to the Dealership Finance and Sales Process

  1. Direct Lending: Direct lending has become commonplace and competitive, challenging traditional dealership financing.
  2. Aggregators: Aggregator platforms are offering transparency to buyers while streamlining the often cumbersome paperwork for dealers.
  3. Online Upstarts: Digital platforms are emerging, catering to customers who prefer an online experience over visiting a dealership.
  4. Brands Entering the Game: Car manufacturers themselves are testing the waters with direct-to-consumer financing.

However, amidst this evolution, one constant remains—the importance of technology in enhancing both business and customer experiences.

Relationships That Stand the Test of Time

In a world where relationships are the key to longevity in lending, dealers must treat their customers as equals. The hard sell, lengthy application processes, and delayed approvals no longer suffice. Customers have alternatives, and they won’t wait.

To retain their throne in auto loan origination, dealerships must offer an experience that aligns with customer expectations. In today’s digital-first world, this means a seamless and competitive experience that values the customer’s time and understanding.

Seamless Experience:

  • Streamlined Process: The finance process should be quick and easy, with minimal paperwork.
  • Rapid Decision-Making: Technology-driven decisioning can process applications in milliseconds.
  • Customer-Centric: Show customers that their time is valued by going the extra mile to simplify the process.

Competitive Pricing:

  • Industry disruptors offer personalized pricing based on advanced risk models.
  • To compete, dealerships need technology that provides quick decisioning and accurate, risk-based pricing.

The Future of Auto Loan Origination:

The story is far from over, and the throne is up for grabs. The winner will be decided by who provides the superior experience—dealers or disruptors. The battle for buyers’ attention is likely to continue, with customers ultimately determining who shares the throne in the future.

Discover how to drive a better consumer experience in auto financing.

Learn More

QUESTIONS

Frequenly Asked Questions

Get in Touch

  • How has fintech transformed auto loan origination? 

    Fintech innovations have streamlined the loan origination process, making it faster, more efficient, and data-driven.

  • What role does data play in auto loan origination decision-making? 

    Data is crucial for assessing creditworthiness, detecting fraud, and personalizing loan terms for borrowers.

  • Are traditional dealerships still dominant in auto financing? 

    Traditional dealerships face growing competition from online lenders and fintech disruptors in the auto financing industry.

  • How can dealerships adapt to the changing landscape of auto loan origination? 

    Dealerships can thrive by offering seamless, technology-driven experiences and competitive pricing to meet customer expectations.


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SME Lending in MENA: Leveraging Data + AI for Smarter Decisions

ON-DEMAND WEBINAR

SME Lending in MENA:
Leveraging Data + AI for Smarter Decisions

Book a Meeting

How to Power Rapid Approvals and Improve your SME Lending Strategy

SMEs contribute a significant amount to the economy in MENA, averaging between 10-40% of all employment in the region and comprising 80-90% of total businesses in most countries. They represent $7 billion USD in potential profit for banks, with over $100 billion USD in financing needs – but they still struggle to access the credit they require (EY – Redefining SME Banking Report). Waiting weeks or even months for credit approval and funding can mean the difference between innovation and business closure.

Traditional financial services organizations may find lending to SMEs difficult, but fintechs, challenger banks, and digital banks are rising to the challenge. Simplified application processes, rapid approvals, and improved accessibility to funds makes working with digital lenders an obviously attractive choice.

Because if you aren’t making it easy for SMEs to get the credit they need, your competitors will.

Watch now for this insightful panel discussion, where we’ll be talking with industry experts on ways to leverage data and artificial intelligence to ensure accessibility to credit for SMEs.

Discover how to:

  • Power faster, simplified application processes
  • Make smarter, faster decisions and get to market faster
  • Future-proof your decision technology to keep up as market trends/demands evolve
  • Use advanced, predictive analytics like AI to keep risk in check
  • Leverage real-time, historical and alternative data to ensure a more holistic view of creditworthiness


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Autochek Africa selects Provenir’s Risk Decisioning Platform to Accelerate Expansion

NEWS

Autochek Africa selects Provenir’s Risk Decisioning Platform to Accelerate Expansion

Provenir’s flexible platform allows Autochek to quickly expand into new geographies, reducing launch time by half.

London, UK, Sept. 12, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announces Autochek Africa, an automotive technology company, has selected Provenir’s Decisioning Platform to automate decisioning and accelerate its expansion efforts.

Autochek Africa provides solutions that enable commerce within the automotive sector including credit underwriting solutions for auto loans, for Autochek and third-party banks. Autochek also provides vehicle inspection, maintenance, insurance and vehicle tracking solutions. The company was seeking a robust platform with rapid deployment capabilities to automate all of their credit decisioning processes to support its strategic expansion into specific regions.

“To support our aggressive expansion strategy, we needed a partner with an agile and flexible platform and the ability to deliver within very short timelines,” said Johan van der Merwe, Chief Executive Officer, Autochek. “We have partnered with Provenir to automate decisioning for faster and more scalable approval processes. Within eight months, we were able to provide clients and dealers with pre-approvals, instalment simulations and loan application decisions, together with bespoke offers, in six countries. Provenir’s low-code platform provides us a competitive advantage, allowing us to quickly expand into our target geographies, reducing our launch time in many cases by almost half.”

“We are pleased to partner with Autochek Africa to help them quickly scale their operations and enter new markets,” said Adrian Pillay, Vice President, MEA at Provenir. “Provenir’s flexible platform provides Autochek with the self-sufficiency needed when launching new products to market, so they can scale faster than ever before.”

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What is a decision engine and how does it help your business processes?

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Ushering In The Next- Generation Collections Model Enabled By Advanced Analytics

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Ushering In The Next-
Generation Collections Model Enabled By Advanced Analytics

To remain competitive in today’s ever-changing economic environment, financial institutions, energy, telecom, automotive, utilities, and retail finance companies have each recognized the need to build a new collections model that utilizes advanced analytics to inform and drive processes.

Unfortunately, the collections industry has been relatively slow to embrace new techniques in analytics compared to other areas of organizations such as loan origination, as investment in the collections function is often overlooked in favor of projects that aim to grow the customer base. However, with consumer debt levels returning to 2008 recession levels (total household debt in the United States rose by $148 billion in Q1 2023, totaling $17.05 trillion), and the threat of challenging economic conditions on the horizon, collections centers are finally getting the attention they deserve. 

In this article, Kathy Stares, Executive Vice President of North America at Provenir, examines new technologies available, how they can shape and enhance the collections process, and ways collections centers can utilize new technology to create win-win opportunities for customers and creditors.

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What is a decision engine and how does it help your business processes?

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Provenir Named ‘Data Company of the Year’ in the Tearsheet Data Awards 2023

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Provenir Named ‘Data Company of the Year’
in the Tearsheet Data Awards 2023

Provenir’s AI-Powered Risk Decisioning Platform is recognized for excellence as one of the best data products, services, and brands powering the modern financial system

Parsippany, NJ September 12, 2023 – Provenir, a global leader in AI-powered risk decisioning software, today announced that it has been named “Data Company of the Year” in the Tearsheet Data Awards 2023. Provenir’s AI-Powered Risk Decisioning Platform is used by fintechs and financial institutions in more than 50 countries to process more than 4 billion transactions annually.

The Tearsheet Data Awards is the industry’s top awards program, recognizing and celebrating the best data products, services, and brands powering the modern financial system. As apps and institutions further integrate, data and data sharing have become the building blocks of modern finance. Entire ecosystems are being built around financial institutions and fintechs that incorporate rich and impactful information about their customers.

“Provenir is pleased to be recognized as ‘Data Company of the Year’, as fintech innovation has exploded across every part of financial services, creating a customer-first world that demands more from data,” said Kathy Stares, Executive Vice President, North America, for Provenir. “Provenir’s AI-Powered Risk Decisioning Platform delivers automated decisioning, providing more informed decisions across the customer journey. With data more accessible and usable, financial services organizations can automate complex decisions by turning predictions into decisions that drive world-class customer experiences.”

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What is a decision engine and how does it help your business processes?

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Infographic: Take AI-Powered Decisioning Beyond Onboarding

INFOGRAPHIC

Take AI-Powered Decisioning
Beyond Onboarding

How to maximize the lifetime value of your customers across the entire lifecycle

Anywhere from 40-70% of the growth of your financial services business comes from existing customers. But do you know how to properly maximize the value of your customers throughout the entire journey? Discover how an AI-powered decisioning platform can go beyond onboarding – to effectively manage and mitigate risks, while growing your revenue. 

Want to learn more about taking your risk decisioning beyond onboarding?

Check out our Buyer’s Guide.

Get the Guide

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