Digital Transformation in Financial Services
A study jointly conducted by MIT Sloan Management Review and Deloitte Digital found that 90% of Financial Services respondents agreed that digital technologies are disrupting the industry. Yet the study also showed that a majority of the financial institution employees surveyed do not believe their firms are ready for this disruption.
Agur Jõgi, CTO, Bigbank felt that movement coming and jumped right in. After heading the digital transformation of Bigbank, Agur agreed to share his experience and advice for those of you who are facing digital disruption in your own firms.
Read the two-part series here:
Published on February 13, 2017
At Bigbank, we recently transitioned from manual to digital processes to achieve a better experience for customers of our credit and lending products. For us, and many like us who have embarked upon a significant change programme, it was a learning experience. An overhaul of business processes and systems is […] Read More >>
Posted on January 31, 2017
Businesses move from manual to digital solutions to achieve a range of goals. Having recently conducted Estonian bank Bigbank’s own digital transformation, I see that credit and lending providers are striving to deliver a better experience to customers, with speed a primary goal. Old manual processes can take days – or […] Read More >>