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On-Demand: Navigating the Future: Unveiling the Keys to Successful Digital Transformation in Financial Services


February 14, 2024 | Cassidy Belville

In the dynamic landscape of the financial services industry, digital transformation has become imperative for organisations seeking to thrive in the digital age. We explore the essential keys to achieving a successful digital transformation journey within the financial services sector.

Leading industry experts will delve into the intricacies of this transformative process, addressing key challenges and providing actionable insights to guide financial institutions towards a digitally empowered future.

Key takeaways from the live discussion: 

  • How digitalisation is impacting financial services and how these institutions are being fundamentally challenged to keep up in today’s increasingly digitally focused market
  • Strategies for aligning organisational goals with digital objectives to foster a culture of innovation
  • The importance of placing customers at the centre of digital transformation efforts
  • Learn how to leverage customer insights, data analytics, and personalised experiences to enhance overall satisfaction and loyalty
  • Gain insights into building a robust technological infrastructure that supports scalability, agility, and seamless integration
  • Discuss best practices for continuous monitoring, evaluation, and adaptation in the digital era

 Embark on a successful digital transformation journey, to ensure sustained growth and competitiveness in an ever-evolving landscape.


Peer Timo Andersen-Ulven, Head of Analytics, Avida 

Keshnie July, Credit Risk Practitioner

Jun Wai Des Lee, Principal Consultant, Provenir


Adrian Pillay, VP-Sales, MEA & Turkey, Provenir

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