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Maximizing the Value of Your Customers: Better Data = Better Results


August 17, 2023 | Jonathan Pryer

With a shifting economic landscape and increasingly high expectations from consumers (including instant credit approvals, rapid onboarding, personalized offers, and superior experiences), how can lenders enable growth across their lending portfolio while still mitigating risk? The key is data.

Better data = smarter, more accurate risk decisions, at onboarding and beyond. In this discussion, we’ll look at how the right data is key for lenders to generate revenue growth and maximize the value of both prospects and current customers.

Key takeaways:

  • Improving fraud detection and prevention with real-time data access so you can say yes to more creditworthy customers
  • How to ensure more accurate underwriting, so you can continue to grow your revenue, even in challenging economic times
  • Ways to maximize customer value beyond onboarding, including post-loan management, personalized upsell/cross-sell/renewal offers, collection strategies and more
  • Industry trends, including embedded finance and open banking – and why the right data is key to success


Kathy Stares, EVP Americas, Provenir

Al Periu, CEO Americas, Zilch

Chris Martin, VP Head of Digital Product, Regional Finance

Bridget Hussain, VP Consumer Lending, UNFCU

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