Case Management
Powered by Salesforce, decisioned by Provenir. Purpose-built case management solutions that get you to market faster.
Real-time decisioning
Create applications in our Salesforce case management solution, and send to our decisioning studio for instant approvals.
Rapid deployment
Connect the Provenir Salesforce case management solution with our decisioning studio to get instant case management capabilities.
Simplified management
Make managing your application funnel quick and easy with preconfigured dashboards.
Amplify the Provenir AI-Powered Risk Decisioning Platform with our Salesforce solution for case management.
Tap into the Provenir case management solution to combine the power of Salesforce case management capabilities with Provenir’s cloud-native decisioning, data and AI capabilities. The Provenir Case Management solution, built on the robust and secure Salesforce Platform, powers end-to-end application management.
Elevate the benefits you receive from the AI-Powered Risk Decisioning Platform with prebuilt industry solutions that accelerate time to market and simplify case management across your financial product lines. Our Salesforce solutions offer an easy-to-use interface that empowers your risk and underwriting teams to create world-class customer experiences.
Benefits
We’ve built the case management solution, so you don’t have to.
The Provenir AI-Powered Risk Decisioning Platform empowers endless possibilities. Now with the added support for case management through our purpose-built Salesforce solution, you can launch sophisticated end-to-end loan processing at record speed.
Expand control
Expand the power of our Decisioning Platform to support end-to-end credit application processing. Use Provenir’s Salesforce solution to create applications, manage exceptions and improve queue management.
Advance decisioning
You don’t need to sacrifice decisioning power to support streamlined case management, onboarding and originations. When you use our Decisioning Platform and Salesforce solution together, you’ll still get all of the benefits of our industry-leading decisioning technology.
Monitor applications
As a risk leader, you need rapid insights into the credit application lifecycle. Use our preconfigured dashboards and screens to get a big picture view of your application funnel. Get insights into applications by status, decision metrics, lead sources, product lines, etc.
Configurable solutions
You don’t need to build your case management capabilities to make them yours. Our case management solution lets you configure your user interface to fit your business needs. See the data that matters to you by easily configuring views.
Secure processing
We know that data security is an essential part of credit decisioning, so data encryption and audit functionality come baked in as standard. With solutions that are powered by Salesforce and contained with its industry leading security and data controls, you can rely on your case management tools being as secure as possible.
Simplify management
Our Case Management solutions are built using Salesforce’s unmatchable CRM tools. We chose to use Salesforce technology not only because it’s highly focused on security, but because it’s incredibly easy to use.
Our cloud platform makes us unique. Our results make you stand out.
“The flexibility and ease of use of the Provenir platform allowed us to complete a very complex project in record time with nearly half as many resources and over a 50% cost reduction.”
Gabriel Grynsztein, Strategy Lead, Risk Infrastructure
“The Provenir solution is an important element in our transformation. The interface is so visual that it is simple to design effective, transparent business processes.”
Agur Jõgi, Chief Technology Officer, Bigbank
“The flexibility of Provenir allows us to create our own risk decisioning workflows that can easily connect with any data source.”
Andy Dodd, Managing Director, Novuna Capital
“Provenir plays a vital role in navigating this balance between compliance and speed, because it gives us the ability to orchestrate all of our scoring and compliance processes very quickly.”
Magnus Silfverberg, CEO, Dun & Bradstreet
“Provenir empowers the Telia Finance team to create and change credit offerings independently, process customer applications in seconds, and easily integrate to multiple data sources for better quality decisioning.”
Fredrik Nilsson, Credit Manager, Telia
Companies like you choose Provenir
GM Financial
GM Financial wanted to bring new auto lending and leasing products to market more quickly, paving the road for smoother loan origination processes. Provenir was there to help.
Klarna
BNPL provider Klarna needed to replace legacy technology with real-time risk decisioning and business analytics designed to keep up with shopper demand. Provenir provided the framework to get there.
SoFi
SoFi benchmarked the project alongside its previous DevOps effort with its in-school college loan application. As a result of building out new automation and leveraging low code/no code technology enabled processes via the Provenir platform, SoFi was able to complete the project and go live in a shorter timeframe (within 10 weeks).
Resources to dig a little deeper
The Lending Revolution: Building World-Class Digital Lending Experiences in Southeast Asia
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5 Ways Credit Risk Analytics Can Help Your Business Make Better Decisions
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Building a Data-Driven Future: Credit Risk Management in India with AI and ML
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Our reach is global
Provenir operates around the world, providing you with the data, technology and support you need to power a global business. We’re your go-to partner, regardless of time zone.